They don't respond to emails. The hats are big and massive and not very attractive looking. I've been trying to return this for over a week, no response. Can you please respond to my email? I have sen... See more
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I just purchased the 30 day challenge kit and I was deeply dissappointed. The cleansing products are ok-ish but I do not notice any difference. Nonetheless, the curl cream and curl gel have proven wor... See more
Company replied
Update- boucleme replied to my emails and product finally arrived. Hair oil smells lovely and feels light, looking forward to using it. Can’t review the product as it has yet to be delivered, and... See more
Company replied
I've got very thick long curly hair. I've tried loads of silicone free curl products. They either dried out my hair or didn't give me sufficient definition and hold. Boucleme cleanser, conditioner, cr... See more
Company replied
Hasn’t replied to negative reviews
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They don't respond to emails
They don't respond to emails. The hats are big and massive and not very attractive looking. I've been trying to return this for over a week, no response. Can you please respond to my email? I have sent multiple. I would not recommend.
Didn't receive my order
Didn't receive my order
Emailed and send WhatsApp no reply.
Ordered 6 weeks ago and paid invoice
They were very responsive
They were very responsive when I was worried that one item was not included in my order (two different shipments). Everything was settled and I was happy with my purchase.
The experience with Boucleme was Excellent
The experience with Boucleme was awesome. The service with Dana was remarkable, she knew how to accompany us to have the best routine possible. Very satisfied. Well Done
I absolutely love these products
I absolutely love these products! I needed assistance with delivery and Bouclemes customer service were fantastic! The nicest, easiest service I have ever experienced! I will be using this company directly for future purchases.
Many thanks
a regretful purchase
No answer from your side after buying for 14O Euros of products. Hair remains dry and difficult to detangle
My waves love it!
I bought the 30 days waves kit and I’m very impressed! My waves are softer and more defined. I can go till day 4 before washing again with just a little refresh on day 3.
great product for my hair and the…
great product for my hair and the delivery was quick
Simply the the best !
Dedicated and reactive customer support, and the products are amazing I have tried many of them and I loved them all but I am in love with the new range “curl shield” (especially with fall starting and rain season kicking in) I can’t wait for the 1 liter format 😅
Best products ever For my curls!
Hair still as frizzy
Didnt feel any differance i hv curly frizzy hair taught ur product would settle frizz dissapointed

Reply from Boucleme Eu
I love these products…can’t be without…
I love these products…can’t be without the Superhold Styler. Cannot wait to test out the new weather proof range. Can’t fault this company- love their message, their ethos & their products. Was worried Brexit would ruin things but they’ve worked around that minus customs charges & even my rewards carried over. That & my quick delivery - 5 stars all the way

Reply from Boucleme Eu
Ended up with straw-like hair :(
I just purchased the 30 day challenge kit and I was deeply dissappointed. The cleansing products are ok-ish but I do not notice any difference. Nonetheless, the curl cream and curl gel have proven worse than the regular supermarket products: they leave my hair sticky, dry and straw-like. I read some reviews about this but I thouught "it would not happen to me"... well, it did. Sorry, not purchasing again and definitely not recommend it.

Reply from Boucleme Eu
Haven't received delivery yet
Haven't received delivery yet. No change in tracking for past four days.

Reply from Boucleme Eu
Great!
The company send me a new product after the first one purchased had an issue while being on transport. Their customer support was supper efficient and I really appreciate it

Reply from Boucleme Eu
Can only recommend to my curly haired fellow people out there
So far I’ve only had good experiences with Boucleme products. They also have good and super friendly customer service and surprisingly quick shipping! My curls seriously look better with especially the curl cream lightweight and curl gel.

Reply from Boucleme Eu
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