Got the mystery box. What a pile of crap. There was actually a scart lead in it. An actual Scart lead. No one has used one of those in the last 10 years. A car phone holder for a discontinued p... See more
Company replied
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Got the mystery box. What a pile of crap. There was actually a scart lead in it. An actual Scart lead. No one has used one of those in the last 10 years. A car phone holder for a discontinued p... See more
Company replied
First time using and very good indeed. You see exactly what you owe before you pay and not badgered every order like Amazon to purchase prime rubbish. Arrived two days later and excellent quality, we... See more
Awesome service. I ordered 3 items and unfortunately when the order was delivered the packaging had been damaged in transit and 1 item was missing. Sent an email to them straight away and they sent th... See more
I recently ordered a reusable coffee filter. As the description says, cheaper and more environmentally friendly than single use paper ones. It arrived in good time, well packaged and in perfect condi... See more
Here at Boxed2Me, we deliver the goods when it comes to gadgets. With over 10,000 electrical products on our website, we’ve got just what you’re looking for - from specialist camera equipment, kitchen appliances, lighting, audiovisual, and garden & outdoors. Our friendly and attentive customer support team are available 7 days a week 9 am until late, with live support during office hours.
Unit 1 Boathouse Court, TS18 3FA, Stockton-on-Tees, United Kingdom
Got the mystery box. What a pile of crap. There was actually a scart lead in it. An actual Scart lead. No one has used one of those in the last 10 years. A car phone holder for a discontinued phone, USB b cables. All stuff from at least 5 to 10 years ago. Complete rip off. Do not waste your money.
Re your response, it is not the diverse nature of the products that is the issue, it is that they are all from 5 years ago. I checked and not a single device in my home has a Scart lead. I got 3 pairs of earphones, all of which had cables to plug them in, but no devices with a headphone socket, a car holder for a Samsung phone that Samsung stopped making 2 years ago. Diversity is totally not the issue, the issue is you selling a box of tat for £50, that no one could use anyway as it is all YEARS OUT OF DATE. A COMPLETE SCAM!!!!

Reply from Boxed2me
Everything went to go well, I got the email notification that it had been dispatched.
Eventually managed to get through to someone and got the confusion all cleared up.

Reply from Boxed2me
Great prices, good quality of product and fast delivery. Thank you!

Reply from Boxed2me
I purchased a Nedis hot water dispenser with adjustable temperature control from Boxed2me as I was having problems with my kettle due to arthritis.
Their customer service is excellent and the hot water dispenser is brilliant and I couldn't be happier and I'd definitely recommend Boxed2me.

Reply from Boxed2me
Began 1 star, now 3 star review. If they could be bothered to send dispatch email they would have got say 5 star review. Item arrived safe and works well. Build quality is good and very good for price. A bit hefty on postage & packaging but hey it arrived. Not sure if I'd return as they leave you in suspense as you never know what's happening. Hope this company is happier with my edited review.

Reply from Boxed2me
Outstanding Customer Service
The Kitchen Clock Radio I purchased didnt meet my expectations i.e. insufficiently ergonomic for the use I intended for it in our kitchen.
So I requested a Return and received an immediate response with Return Address etc. and promise of a refund upon receipt of return.
The Return Address I was given was incompatible with my chosen Carrier (cant deliver to a PO Box Address) so I requested and was given an alternative address, It arrived there next working day and I received an immediate acknowledgment and promise of a refund within 2 Working Days - Outstanding

Reply from Boxed2me
Quick order delivery when i contacted them via email I had a response within the hour,very professional company that I can see
Keep up the good work.
Thank you..

Reply from Boxed2me
Initial order from Boxed2me was delivered to wrong address by Royal Mail.
As a gesture of goodwill, a replacement was sent to my own address to ensure my friend received the item meant for her.
Constructive and +ve communication throughout.
J. Suckling

Reply from Boxed2me
Shame having to do this but Ordering good , price good ,delivery good but there knowledge of any technical issues is NIL
they cant answer any as they dont have a tech side so if things go wrong your stuck unless they will have the goods back ,a firm with potential been let down by having no knowledge of the things they sell
I recently ordered a reusable coffee filter. As the description says, cheaper and more environmentally friendly than single use paper ones. It arrived in good time, well packaged and in perfect condition. No complaints at all with customer service. However the description says:
"Fits perfectly into any standard filter coffee machine". Unfortunately it doesn't fit my Melitta, despite being the correct size. I decided not to return it as it was not expensive and would not have been worth it after deducting postage both ways. We have been able to "make it work" with some careful heating and cutting of the plastic edge. Melitta owners beware unless you're prepared to do this.
Item never arrived, had to open dispute case via PayPal for full refund.
Great company to order led aluminium channels and diffusers. Listing is detailed with clear and accurate pictures to describe the product. Easy to use site and delivery was on time and well packaged. Due to this positive experience, I have made repeat purchases with confidence and am very likely to use this site again for future purchases.
Ordered a Nedis Air conditioning unit on a Wednesday, it arrived on Thursday. Excellent service
Really great customer service, I ordered NEDIS window feed-through ethernet cable, and it arrived on time but it didn't really work as expected. I emailed customer service, and they immediately replied back offering to send a replacement. So I would highly suggest this website. But stay away from NEDIS window feed-though ethernet cable
I recently bought a air fryer but I hadn’t noticed that it wasn’t the brand I was wanting (my mistake). I only realised after it was delivered, I emailed the company explaining what had happened and was told to Mail the unit back to them, I did and received a full refund
1st rate customer service
I have purchased two Nedis air fryers (1as a gift) using this website, when I have called for an update the person I spoke to was very helpful. I have recommended the site to other members on an air fryer Facebook page.
Arrived in good time and acceptably well packaged. The 'Balance Large Number Plate Metal Distressed Antique Look Stylish Coloured Wall Clock 60cm'. Unfortunately, it doesn't work, and I'm having trouble sending it back. No receipt with it. Unhappy.
First time using and very good indeed. You see exactly what you owe before you pay and not badgered every order like Amazon to purchase prime rubbish.
Arrived two days later and excellent quality, well packed and will definitely use again.
Total disaster. I ordered a clock for £100, delivery driver had taken a picture of it at the front door whilst I was out. When I returned home less than 15 minutes later it wasn’t there. Bixed2me won’t respond to any emails (That’s you Steve Sheasby). I’ve asked )as they used Amazon for delivery) why wasn’t it rescheduled for the next day or left with one of the neighbours? No response.
Awesome service. I ordered 3 items and unfortunately when the order was delivered the packaging had been damaged in transit and 1 item was missing. Sent an email to them straight away and they sent the missing item out the next day without any extra cost. The items were the cheapest price I had seen anywhere online and the orders only took a few days to arrive using the free delivery option. Will definitely shop here again!
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