Got the mystery box. What a pile of crap. There was actually a scart lead in it. An actual Scart lead. No one has used one of those in the last 10 years. A car phone holder for a discontinued p... See more
Company replied
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See what reviewers are saying
First time using and very good indeed. You see exactly what you owe before you pay and not badgered every order like Amazon to purchase prime rubbish. Arrived two days later and excellent quality, we... See more
Awesome service. I ordered 3 items and unfortunately when the order was delivered the packaging had been damaged in transit and 1 item was missing. Sent an email to them straight away and they sent th... See more
I recently ordered a reusable coffee filter. As the description says, cheaper and more environmentally friendly than single use paper ones. It arrived in good time, well packaged and in perfect condi... See more
Company details
- Electronics Store
- Cell Phone Accessory Store
- Computer Accessories Store
- Countertop Store
- Electronic Spare Parts and Components Store
- Security Equipment Store
Written by the company
Here at Boxed2Me, we deliver the goods when it comes to gadgets. With over 10,000 electrical products on our website, we’ve got just what you’re looking for - from specialist camera equipment, kitchen appliances, lighting, audiovisual, and garden & outdoors. Our friendly and attentive customer support team are available 7 days a week 9 am until late, with live support during office hours.
Contact info
Unit 1 Boathouse Court, TS18 3FA, Stockton-on-Tees, United Kingdom
- 01642039555
- cs@boxed2me.co.uk
- boxed2me.co.uk
Refusing to Honor the Displayed Warranty
I Purchased an 'On the Move' Powerbank in June 2020 from the eBay store, but struggled tracking the website down as they used to be called "ExProDirect.com".
To My disappointment, when searching for ExProDirect I was met with nothing but negative reviews. It's the same cowboys unfortunately.
My Powerbank failed after 20 months, but I had peace of mind that it had a 24 month warranty, afterall, that's what it depicted on the listing. I have spoken with the Customer Services team and they have advised me that this 'was eBay's error' and that it's not a 24month warranty. (They uploaded the picture to the site, not ebay!)
Further checks show this 2 Year Warranty applied to all of their products and visible on the pictures, but they still refuse to honour this.
This company LIES about their Warranty, and there's no support outside of eBay anymore. I can't be bothered with a Small Claims Court appeal, as the item was only £60.
I have only used the powerbank for around 10 hours in total, and it's failed. I understand products can fail, but the company should honor the displayed warranty.
I urge anyone else to shop elsewhere.
April 11, 2022
Unprompted review
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