Wrong size product delivered, company agreed to replace the order if I paid again for shipping and sent proof of payment.Paid shipping and sent receipt but had no notification of shipment of replaceme... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
If you live outside of the UK, I would steer clear of purchasing shoes from Boxfresh. The prices are deceptively listed in American dollars, so if you aren’t American the prices seem deceptively low.... See more
Having had two great pairs of Boxfresh Clyston shoes over the last three years, I was keen to stick to the same brand. I ordered and paid for a pair of Boxfresh Cladd shoes (Clyston no longer availabl... See more
Great experience, super fast shipping and even arrived 5 days sooner than expected! I am so happy to be able to buy direct from Boxfresh online since there are no longer any stores near me in Canada... See more
2.1
Poor
321 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice casual shoes, a bit of a tight fit !
Very nice shoes, and amazingly quick delivery. I am a size 10, but the shoes are a VERY tight fit.
April 18, 2017
Unprompted review
Advertisement
Overall service
Excellent service kept me informed all the way until delivery
April 15, 2017
Unprompted review
Great shoes and original designs!!!
April 13, 2017
Unprompted review
Popstage was fast and product is good
April 5, 2017
Unprompted review
Advertisement
Top class service.
Excellent product, excellent price, excellent delivery.....what more could you ask for.
February 28, 2017
Unprompted review
Top of the Shop
Boxfresh are great. Top clobber & fair prices. They always deliver really quickly. My last order was at 11pm on Thursday night, they dispatched Friday & I received my stuff on Saturday morning and that was with standard delivery.
January 27, 2017
Unprompted review
Advertisement
Great service
Products was good and sent it time. Out of stock product refunded quickly
January 25, 2016
Unprompted review
Yummy Food!
I stared odering this for a short time, but l was so impressed we have it every week. The food is very tasty and and fresh. No weighing out anything, as it's all done for you. Some ingredients l wouldn't have thought of putting together, but they really do compliment each other. If like me you're a busy family woman that works full time, this is for you. My son does most of the cooking as he enjoys it. It's great for teaching youngsters how to cook in a fun way. I can thoroughly recommend Boxfresh!!!!
January 12, 2016
Unprompted review
Excellent product,superb service,communication and postage.
First ever time buying from box fresh.Very quick product despatch and excellent communication throughout transaction.
Web site was clear,easy to follow and product availability in sizes was better than most high street sites.
Would buy again no hesitation,highly recommend.
The shoes look fabulous
January 12, 2016
Unprompted review
Great shoes
Great shoes. Match the picture on the website perfectly. Arrived quickly.
January 5, 2016
Unprompted review
Advertisement
Thank Your
The excellent and qualitative goods, very much are pleasant to me
January 5, 2016
Unprompted review
Exceeded our expectations
We ordered a pair of trainers a few days before Christmas - not in the expectation that they would arrive before Christmas. To our surprise - and delight of the recipient - the shoes arrived on Christmas Eve. Quality of the goods and packaging was excellent. Well done!
December 29, 2015
Unprompted review
Great as always
Second time I have used to order and fantastic service with quick standard delivery.
December 29, 2015
Unprompted review
Advertisement
bad stock control
Ordered my product on the Friday and the money was taken out. Then on the Wednesday I recieved an email saying they are not in stock! Very slow for them to realise and slow communication.
December 5, 2015
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.