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Box Office Ticket Sales Reviews 

1,821
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 1,375 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently highlight that the ordering process is fast and straightforward, making it extremely easy to secure tickets for popular live events. Many people also deeply appreciate receiving their online tickets instantly and finding the retrieval process very simple and efficient. However, some reviewers were not happy with the significantly higher prices compared to purchasing tickets directly from the official venue box office. Customers additionally noted frustrating issues with unexpected service fees, delayed delivery times, and receiving tickets featuring incorrect seat locations or other people's names. Some buyers also experienced severe stress when delivery occurred shortly before the event started.

What people talk about most

Price

Reviewers mention negative feedback about price, expressing frustration over being heavily overcharged... See more

Service

Reviewers highlight ambiguous aspects of service, as experiences vary significantly among customers. While... See more

User experience

Consumers find user experience to be ambiguous, as opinions are sharply divided. Many reviewers praise the... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between customers. Many people... See more

Website

Users describe ambiguous interactions with website, presenting a mix of very smooth and highly frustrating... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I didn't recognize the box Office Ticket Sales e-mail and was afraid to open it. I recalled buying from Ticketmaster. ? The event was great. I enjoyed the new venue since I last was in Shakopee an... See more

Rated 2 out of 5 stars

I specified print at home tickets. My receipt email stated (I cut and paste) "We’ll email you with instructions for downloading your tickets. You will need to print your eTickets, and bring them with... See more

Rated 5 out of 5 stars

The Tucker Wetmore Concert was highly anticipated having purchased our tickets several months ahead . We had a very enjoyable evening starting from the menu choices of the Golden Roads Brewery Cafe. T... See more

Rated 5 out of 5 stars

The ushers and all the helpers were amazing offering guidance and assistance. We didn't know about accessibulity but they saw my partner needed some help getting to our seats in the J section nd they... See more


Company details

Written by the company

With over 1,000,000 customers, Boxofficeticketsales.com is a leading live event secondary ticket marketplace. With over 15 years of experience, our website gives you access to over 100,000 of the hottest sports, concerts, and theater events in the world. At Boxofficeticketsales.com, we pride ourselves on making the ticket-buying process safe and easy. Are you a concertgoer? We have tickets to your favorite rock, country, rap, r&b, alternative, hip hop, and classical concerts. We also carry tickets for the best music festivals around such as Coachella, Lollapalooza, Electric Daisy Carnival, and Austin City Limits. Sports fan? We have tickets to your favorite MLB, NASCAR, NBA, NCAA, NFL, NHL, PGA, Professional Boxing, MMA, WWE, Tennis events, and more! Search for your event, select where you want to sit, and complete your purchase. We even carry all playoffs, World Series, March Madness, Superbowl, WrestleMania, and all other major events you want to attend! Theater lovers rejoice! If you are planning on attending a Broadway or Off-Broadway show in New York City, Chicago, San Francisco, Boston, or any other city…we have tickets you will love. Don’t miss Hamilton, Wicked, The Lion King, and Book of Mormon, and purchase your tickets today. Heading to Las Vegas? Catch some classic Vegas shows such as O by Cirque Du Soleil, Absinthe, and Penn & Teller. Or catch some of the hottest residences such as Gwen Stefani, Boys II Men, Cher, Christina Aguilera, and many more! Las Vegas sports are also heating up! Get your tickets to the Vegas Golden Knights or the new Las Vegas Raiders in their inaugural 2020 season! We love families! We carry a wide variety of tickets to family-friendly events around North America. Some of the most popular family shows are Disney on Ice, Monster Jam, Frozen – The Musical, Paw Patrol – Live!, Sesame Street – Live, and many more! Take the family out and make memories that will last a lifetime.


Contact info

3.3

Average

TrustScore 3.5 out of 5

2K reviews

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3.3

All reviews

(1,821)

1,386 reviews in the last 12 months

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Rated 5 out of 5 stars

The show was great.!

The show was great.!
However the added on charges of the tickets I bought through. Box office tickets.com was ridiculous..
I would never buy tickets through this company again..
A $37. Ticket ended up costing me $80 with your ad on fees.
Very disappointed in would tell people to stay away.

September 7, 2026
Rated 1 out of 5 stars

♦️DO NOT USE THIS COMPANY♦️

♦️DO NOT USE THIS COMPANY♦️
Box Office Ticket Sales is a horrible company. They are thieves. I travelled from another country to attend a concert, the concert got canceled an hour before the concert was supposed to happen. It got rescheduled for almost 2 weeks later and they would not refund my money. They said that I have the choice to travel back, like hotels and travel costs and work schedules are not a factor. Horrible costumer service and no accountability.

August 26, 2026
Rated 3 out of 5 stars

It was a beautiful evening at Wrigley, until…

What a beautiful evening at Wrigley! We Love watching volleyball! And what a great concept… volleyball at Wrigley Field!
What we didn’t love was the fact that the games were continually being delayed due to condensation on the court! Didn’t the engineers/planners think of this?!?!
We had arrived at Wrigley around 4:30 and walked around. Sat down at 5:30 to watch the first game at 6pm. It ran longer due to drying the court! They even had to remove a floor emblem!!!
We only lasted for part of the first set in the second game (Nebraska). It got so late, we had to leave just after 10:00 and they were still having to dry the court!
Only saw a few minutes of Nebraska play and sat in hard seats for over 4.5 hours with no end in sight! What started out as a fantastic evening, turned into a disappointing and expensive night!

September 6, 2026
Rated 1 out of 5 stars

They were 3 hrs late before starting…you you

They were 3 hrs late before starting the show and our seats wasn't were I paid them to be on the floor we ended up in the top row and couldn't even see who we came to see we left early and didn't get to see who we came to see. I'll never buy tickets to any Cussins event again. On a nother note. I bought insurance for these tickets and when I called to check on the insurance to get a refund I got the run around. I won't be buying anymore tickets from Box office again and will be sure to tell all my friends what a mess the whole event was.

September 6, 2026
Rated 1 out of 5 stars

I didn’t even get to get my tickets

I didn’t even get to get my tickets, 200 something dollars gone to waste. Terrible experience and I couldn’t reach customer service. I’m so disappointed. Couldn’t get them to download. Very disappointed.

September 7, 2026
Rated 1 out of 5 stars

Paid 3 times the price - horrible seats

I thought I was buying tickets from the MN State Fair site not this site. We purchased with charges and tax for $120 when tickets were sent to me the price for 1 showed $68 including chargers and tax. Our tickets were in the last very last row at the MN Grandstand (row 58) with a steel pillar blocking our view. Tickets also arrived with someone else’s name. Talking to others in the back row something occurred.

September 6, 2026
Rated 1 out of 5 stars

Box Office deceptive practices

Box Office allows the seller to stupulate the row only and not the exact ticket numbers until days before the show. The venue had released the seats earlier and found this out later after purchase. This was a nightmare trying to sell (side by side 10 and 12 seats). Don't buy from Box Office Tickets as they cater to deceptive practices.

September 6, 2026
Rated 5 out of 5 stars

The Show was OUTSTANDING!

The Show was OUTSTANDING!
The venue was congested and the show started 1 hour LATER.
I purchased VIP seats but was treated like GENERAL ADMISSION. Stood in line in the Hot Heat for an hour. My husband and I flew all the way from Louisiana celebrating our 43 rd Wedding Anniversary. That part was A nightmare. Marcus Wiley and Tight Mike was off the CHAIN!
Funny Bone needs to REORGANIZE and make SEVERE ADJUSTMENTS.

September 6, 2026

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