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Box Office Ticket Sales Reviews 

1,821
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 1,375 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently highlight that the ordering process is fast and straightforward, making it extremely easy to secure tickets for popular live events. Many people also deeply appreciate receiving their online tickets instantly and finding the retrieval process very simple and efficient. However, some reviewers were not happy with the significantly higher prices compared to purchasing tickets directly from the official venue box office. Customers additionally noted frustrating issues with unexpected service fees, delayed delivery times, and receiving tickets featuring incorrect seat locations or other people's names. Some buyers also experienced severe stress when delivery occurred shortly before the event started.

What people talk about most

Price

Reviewers mention negative feedback about price, expressing frustration over being heavily overcharged... See more

Service

Reviewers highlight ambiguous aspects of service, as experiences vary significantly among customers. While... See more

User experience

Consumers find user experience to be ambiguous, as opinions are sharply divided. Many reviewers praise the... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between customers. Many people... See more

Website

Users describe ambiguous interactions with website, presenting a mix of very smooth and highly frustrating... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I didn't recognize the box Office Ticket Sales e-mail and was afraid to open it. I recalled buying from Ticketmaster. ? The event was great. I enjoyed the new venue since I last was in Shakopee an... See more

Rated 2 out of 5 stars

I specified print at home tickets. My receipt email stated (I cut and paste) "We’ll email you with instructions for downloading your tickets. You will need to print your eTickets, and bring them with... See more

Rated 5 out of 5 stars

The Tucker Wetmore Concert was highly anticipated having purchased our tickets several months ahead . We had a very enjoyable evening starting from the menu choices of the Golden Roads Brewery Cafe. T... See more

Rated 5 out of 5 stars

The ushers and all the helpers were amazing offering guidance and assistance. We didn't know about accessibulity but they saw my partner needed some help getting to our seats in the J section nd they... See more


Company details

Written by the company

With over 1,000,000 customers, Boxofficeticketsales.com is a leading live event secondary ticket marketplace. With over 15 years of experience, our website gives you access to over 100,000 of the hottest sports, concerts, and theater events in the world. At Boxofficeticketsales.com, we pride ourselves on making the ticket-buying process safe and easy. Are you a concertgoer? We have tickets to your favorite rock, country, rap, r&b, alternative, hip hop, and classical concerts. We also carry tickets for the best music festivals around such as Coachella, Lollapalooza, Electric Daisy Carnival, and Austin City Limits. Sports fan? We have tickets to your favorite MLB, NASCAR, NBA, NCAA, NFL, NHL, PGA, Professional Boxing, MMA, WWE, Tennis events, and more! Search for your event, select where you want to sit, and complete your purchase. We even carry all playoffs, World Series, March Madness, Superbowl, WrestleMania, and all other major events you want to attend! Theater lovers rejoice! If you are planning on attending a Broadway or Off-Broadway show in New York City, Chicago, San Francisco, Boston, or any other city…we have tickets you will love. Don’t miss Hamilton, Wicked, The Lion King, and Book of Mormon, and purchase your tickets today. Heading to Las Vegas? Catch some classic Vegas shows such as O by Cirque Du Soleil, Absinthe, and Penn & Teller. Or catch some of the hottest residences such as Gwen Stefani, Boys II Men, Cher, Christina Aguilera, and many more! Las Vegas sports are also heating up! Get your tickets to the Vegas Golden Knights or the new Las Vegas Raiders in their inaugural 2020 season! We love families! We carry a wide variety of tickets to family-friendly events around North America. Some of the most popular family shows are Disney on Ice, Monster Jam, Frozen – The Musical, Paw Patrol – Live!, Sesame Street – Live, and many more! Take the family out and make memories that will last a lifetime.


Contact info

3.3

Average

TrustScore 3.5 out of 5

2K reviews

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3.3

All reviews

(1,821)

1,386 reviews in the last 12 months

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Rated 5 out of 5 stars

I did not realize that I was buying…

I did not realize that I was buying resale tickets. So when they came in someone else's name at a lower price than I paid I was surprised. But the upcharge wasn't too bad and the show was indeed excellent fun. I guess in the future I will need to act faster if I want to just pay the listed price.

September 6, 2026
Rated 5 out of 5 stars

Great Experience

Thank you for asking. The experience was great. I was a little leery about not having physical tickets, but it worked out beautifully. The theater was so well prepared. There were hundreds of people and everything flowed really well. Thank you.

September 6, 2026
Rated 2 out of 5 stars

I specified print at home tickets

I specified print at home tickets. My receipt email stated (I cut and paste) "We’ll email you with instructions for downloading your tickets. You will need to print your eTickets, and bring them with you to the event." What was delivered was Mobile Device tickets (and strict instructions not to print out). I have no mobile device hence could not use. I emailed asking for advice. The response said, in so many words, "use your mobile device." Fortunately one of my party had a mobile device, otherwise I would have 50/50 chance convincing the box office I actually had tickets.

September 5, 2026
Rated 1 out of 5 stars

Tickets wouldn't open that we're sent

Tickets wouldn't open that we're sent, the seats were terrible.Not what was purchased, customer service is the worst that you could ever deal with! Do not use this company under any circumstances!!

September 5, 2026
Rated 1 out of 5 stars

When I got an email that the tickets…

When I got an email that the tickets were ready, I was unable to access them. Then it took me about 1/2 hour to get a hold of a person to get that straightened out. And you don't allow the tickets to be downloaded to my Google Wallet, which means it's a real hassle when I need them (I have to have cell service or the right wifi, and I have to remember the website and my login credentials to access the tickets). For $75 per ticket service fee it wasn't a good experience.

September 5, 2026
Rated 1 out of 5 stars

Avoid

First of all, the name is set up to make you believe you’re buying from the venue not some guy named Saheed.

Then when the event was postponed, they told me I could resell the tickets via their website. When I tried I was told I can’t because the tickets were bought from a 3rd party (them). Avoid.

September 5, 2026
Rated 5 out of 5 stars

Great seats

Great seats. I had never been this close to the field. It was easy to purchase the tickets and receive them.

September 5, 2026
Rated 5 out of 5 stars

It was a great first experience

It was a great first experience purchasing a ticket for a concert event. The ticket was electronically transferred instantly. All the fees were upfront and not tacked on at the end like some sort of surprise

September 4, 2026

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