Like the fact there is a sample kit, purchased it and have been using it in professional setting for a couple weeks now…I’m a fan, especially for the price, you get some good tools.Generally prefer a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing, high quality toolkit for my Ducati Multistrada adventure bike. Comes with everything you need in a fairly compact and rugged case. I love when companies prioritize quality, customer experien... See more
Company replied
Bought this tool box for my fiancé, he loves it and it rolls like a dream! Sturdy and well constructed. Delivery via freight was a breeze and came well packaged. We had some missing items, but custome... See more
Company replied
From start of quote to final product arriving I have been impressed with BoxoUSA. Quick response for a quote all the way to receiving the tools and I requested a entire toolbox tools from them. Price... See more
Company replied
Company details
- #4 of 8 best companies in Tool Manufacturer
- #1 of 8 best companies in Car Repair and Maintenance
- #5 of 13 best companies in Equipment Supplier
- #7 of 23 best companies in Tool Store
- #1 of 6 best companies in Tool Wholesaler
Written by the company
BoxoUSA is your trusted partner for high-quality tool solutions tailored to professionals and enthusiasts alike. We specialize in customized tool boxes, portable tool rolls, and precision-crafted EVA Foam tool organization to keep your workspace efficient and organized. Whether you’re tackling projects in manufacturing, powersports, automotive, or motorcycle maintenance, we provide application-specific tool kits designed to meet the unique demands of your industry. With second-generation leadership and a commitment to innovation, BoxoUSA delivers durable, reliable tools that stand the test of time. Each product is backed by our lifetime warranty, giving you peace of mind and unmatched value. From compact tool rolls perfect for on-the-go jobs to large-scale tool boxes for professional garages, our solutions ensure you work smarter, not harder. At BoxoUSA, we blend professional-grade craftsmanship with a passion for premium organization and efficiency. Whether you’re fine-tuning a motorcycle or maintaining heavy equipment, BoxoUSA tools empower you to achieve your best. Discover the difference with tools built to exceed your expectations.
Contact info
16912 Von Karman Avenue, Unit B, 92606, Irvine, United States
- 714-499-9918
- customerservice@boxousa.com
- boxousa.com
4.7
Excellent
375 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Corn
Very impressed on being helpful on saving some money & being efficient experience
August 12, 2025
Reply from BOXO USA
Hi Al, We appreciate you taking the time to leave your positive feedback on our tools. We appreciate your business!
I am extremely impressed with the tool…
I am extremely impressed with the tool layout in the box. The attention to detail for the specific pieces you want for working on a dirt bike.
August 11, 2025
Reply from BOXO USA
Hi John, We appreciate your positive review and are pleased our tools meet your needs.
Reply from BOXO USA
Hi Joey, Thank you, we appreciate your review!
no customer service
no follow up no follow through
no return emails no return phone calls
August 20, 2025
Reply from BOXO USA
Hi Elena, Thank you for sharing your experience. We sincerely apologize for any inconvenience this may have caused. Our Customer Service team will follow up with you shortly to resolve this matter.
Reply from BOXO USA
Hi Cory, Thank you so much for your awesome review!
BOXO Review
BOXO tools is a brand that I had seen online used in some mechanic and fabrication shops. When I saw that they were priced well and 1/3rd the price of similar tool sets in Canada, I had to try them out when I was requested to replace a tool set in a maintenance shop.
BOXO's toolboxes and tool set caused some worry about crossing the border to Canada with all the tariffs going on, but we were able to work with BOXO to sort it out and the tools arrived safely and well packaged!
August 6, 2025
Reply from BOXO USA
Hi Joshua, Thank you so much for your amazing review! We hope you're enjoying your tools.
Reply from BOXO USA
Hi Ian, Thank you, for your positive review.
Reply from BOXO USA
Thank you, for your positive review, we appreciate your business.
Called Boxo and talked to Ryan
Called Boxo and talked to Ryan. Great guy. Answered alot of questions I had about the UTV tool roll. Shipped immediately and was here in Vegas in 2 days. Pretty well thought out on the stuff you need for the trails in your RZR PRO R 4. Ill definitely buy again from them.
August 13, 2025
Reply from BOXO USA
Hi Christopher, Thank you for sharing your positive experience with Ryan from our sales team. We are delighted he was able to assist you and promptly provide you with the necessary information.
Reply from BOXO USA
Hi David, I'm glad to hear your positive thoughts about our tools! We truly appreciate your feedback.
Great tools and love the box
Great tools and love the box. Had one ratchet break after 6 months of in-shop use. Quickly had me a new one no-hassle warranty.
August 13, 2025
Reply from BOXO USA
Hi Anthony, We appreciate your recent review. Our lifetime warranty is designed to be hassle-free.
159-Piece kit with box.
We ordered a smaller kit with box for service truck that we could have with us on the road if we needed to do any type of emergency service or repairs. The box is great, tools are unreal and the foam cut outs organize everything so there is just enough room to add some essentials. Super stoked.
August 11, 2025
Reply from BOXO USA
Hi Rob, That's fantastic to hear that you found the perfect match for your service truck with our fully loaded 3-drawer hand carry toolbox! We truly appreciate your review!
Great Service and Tools
Your Eastern US sales manager did a great job helping us pick out this toolbox and tools. Everything we ordered was there. Well packaged. No shipping loss or damage. Received today, assembled today, in the shop working today.
August 6, 2025
Reply from BOXO USA
Dear William, We are pleased to hear of your positive experience with our sales team member, Prentiss. Your satisfaction is important to us, and we are glad your delivery was successful. Thank you for choosing BoxoUSA.
Fast shipping
Fast shipping. Great toolbox. Exactly what we needed. Nice, organized place for everything.
August 5, 2025
Reply from BOXO USA
Hi Lucas, we are thrilled you had an amazing experience. We greatly appreciate your positive review!
Boxo tool boxes are the best
Boxo tool boxes are the best. There's no comparison. If you have an issue. They stick behind their their tool box is 100%..
July 24, 2025
Reply from BOXO USA
Hi Frame Machine Repair Co. Inc., Thank you so much for your amazing review! We truly appreciate you taking the time to share your positive experience.
Yes, we absolutely stand behind the quality of our tools!
Customer service was good
Customer service was good. Very good communication and questions answered.
July 17, 2025
Reply from BOXO USA
Hi Chris, Thank you so much for your kind words! We're so happy to hear that you had a great experience with our service.
Marine tool kit…
I have owned a few different marine tool kits and this one is so much better quality. The roll up bag and dry bag storage is a game changer.
July 14, 2025
Reply from BOXO USA
Hi Ian, Thank you for your review and for making your first purchase with us! We’re so glad to hear the Combo Toll Roll is a perfect match for your needs.
Best tools and fast shipping trophyburro approved
Best tools and fast shipping
Need to outfit a few more drawers
July 23, 2025
Reply from BOXO USA
Hi Simon, Thank you so much for your kind review! We truly appreciate your loyalty and are so grateful to have you as a customer.
5 drawer moto box with additional tools added to fill remaining drawers.
Fast shipping and high quality tools!
July 11, 2025
Reply from BOXO USA
Hi Wes, Thank you so much for leaving us a 5-star rating! We truly appreciate your support
My purchase was quick and easy
My purchase was quick and easy. Delivery was fast and the price was right.
July 17, 2025
Reply from BOXO USA
Hi Bobby, We're happy to hear you had a positive experience! Thanks for sharing your feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.