BOY LONDON Reviews 

245
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had an issue with DPD delivery and my t-shirt being taken by someone. BOY were brilliant in organising a replacement item, no hassle, and very promptly. Throughout the experience and after sales for... See more

Rated 5 out of 5 stars

Boy London made a big comeback and now offer a wide range of iconic and high quality goods, I am very satisfied with the many products I've bought, the shipping was handled very well and I got my... See more

Company replied

Rated 5 out of 5 stars

Web site is very user friendly. My order was deliver in a timely manner and I was getting updates regarding my order via email. I loved the package ( the one delivered via DHL)- I found it quite s... See more

Rated 1 out of 5 stars

I placed two orders more than 10 days ago, paid for them and got the order confirmation email, but since then - radio silence. I reached out to their customer support email, instagram inbox and also f... See more

Company details

  1. Clothing Store

Written by the company

Discover the latest mens and womens urban clothing with BOY London today. Keep up to date with the latest streetwear styles. Visit the Boy London site for more.


Contact info

3.9

Great

TrustScore 4 out of 5

245 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(245)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Advertisement
Advertisement
Rated 1 out of 5 stars

Bad sizing

Bad sizing , they should a lesson or two from Calvin Klein , and get a couple models who actually have a built body for modelling jheez

April 3, 2023
Rated 1 out of 5 stars

No response to lost order

Still desperately chasing customer service with repeated unanswered emails as to where my lost order is. No response for a week of chasing my order that has been lost in transit. Shockingly poor customer service from what should be a safe and reputable brand.

March 26, 2023
Advertisement
Rated 1 out of 5 stars

Disappointing

Disappointing

Placed 2 orders early Feb, still nothing. Customer service is a joke… they don’t reply to my emails. I called them because my parcels were supposed to be delivered in 2-4 days, a week later parcels weren't even shipped. They only shipped them when I called. Still nothing…

March 4, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

I'm very disappointed because I…

I'm very disappointed because I purchased a winter hat in January, and now it's March and it still hasn't delivered to me. Every seven days you send me email to inform me that delivery is postponed for another seven days. Winter is almost over and I still don't have a cap I suppose to wear on cold days. I'm not someone who write negative reviews but this time I'm really disappointed. I have planned to purchase another items from your site (as I earlier do) but after this experience I probably won't to.

February 22, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look