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BOYLE Sports Reviews 

4,899
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,547 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the helpful and professional staff, often highlighting their quick and efficient responses to queries. Reviewers also find the website easy to use, with features like quick payments and best odds guaranteed, especially for horse racing. The quick payout of winnings is a frequently praised aspect of the service. However, some people were dissatisfied with customer service, reporting issues with response times, difficulty reaching a person, and problems with account-related matters. There are also mentions of promotions not being honored, cash-out options disappearing, and concerns about lower payout rates on certain games compared to other sites.

What people talk about most

Customer service

People report ambiguous experiences with customer service, with many expressing significant dissatisfaction.... See more

Website

Reviewers mention ambiguous feedback about the website, with some finding it easy to use, offering quick... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, friendliness, and... See more

Service

Users describe ambiguous interactions with service, with some customers reporting positive experiences,... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers reporting quick payouts and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A very good site; easy to use and a huge range of bets available on sports and even entertainment and politics - the horse racing page is especially good with a lot of information available on the run... See more

Company replied

Rated 4 out of 5 stars

Boylesports are a good betting company to bet with, your winnings always land in your bank account relatively quicky. They also have a telephone number to call and can speak to someone in person regar... See more

Company replied

Rated 4 out of 5 stars

Very Helpful and professional..I would like to speak to someone directly but problem was solved via Internet wish company's would make it easier for older people to speak to someone as we're last gene... See more

Company replied

Rated 4 out of 5 stars

Hi,I find the site easy to use...mostly,sometimes it can go a little odd,almost like a crash. When I asked a question,it was answered quickly , though it varied a little from what the wheel told me,... See more

Company replied


Company details

  1. Online Sports Betting Vendor
  2. Gambling House
  3. Online Casino or Bookmaker

Written by the company

Founded by John Boyle in 1989, the business has grown to over 340 shops in Ireland and the UK and offers telephone, mobile and online betting and gaming services in Ireland, the UK and a range of other international markets. Key milestones in the growth of the company include the purchase of 33 William Hill Bookmakers in January 2020 and the acquisition of 18 shops from Bruce Betting a year earlier, which made BoyleSports Ireland’s largest independent bookmaker. BoyleSports HQ in the Republic of Ireland is located on the outskirts of Dundalk which straddles the border with Northern Ireland. The company currently employs over 2,500 employees throughout Ireland and the UK. BoyleSports is regulated for betting and gaming activities in Ireland, the UK and Gibraltar. BoyleSports has always set itself apart by offering better value than any other bookmaker. Our focus on customer experience means that we invest heavily in the mobile and web experience, which provides our customers with a faster and easier user experience. BoyleSports offers a wide range of betting opportunities ranging from horse racing, greyhounds, football, and tennis to golf, rugby, NFL, cricket, basketball and lottery. Our gaming products include virtual horse and greyhound racing, roulette, blackjack, poker, bingo and a wide range of casino and live casino experiences. This Is Betting.


Contact info

3.6

Average

TrustScore 3.5 out of 5

5K reviews

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3.6

All reviews

(4,899)

1,558 reviews in the last 12 months

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Rated 5 out of 5 stars

Very thorough and polite

Very thorough and polite. Behind their clients. No nonsense. All areas to do with their clients! Tops , not common with gaming companies

June 19, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're so glad to hear you appreciate our thoroughness and client focus. Thank you for your kind words!

Rated 4 out of 5 stars

The speed of which you replied to my…

The speed of which you replied to my inquiry,and how detailed the response was, excellent 👌.

June 24, 2026
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Reply from BOYLE Sports

We are so glad to hear that our prompt and detailed response was helpful to you. Thank you for your kind words!

Rated 5 out of 5 stars

The online chat gave me more to contact…

The online chat gave me more to contact through email, I also phoned customer service to change address etc which they done great, 10/10

June 24, 2026
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Reply from BOYLE Sports

We're so happy to hear our customer service team provided excellent assistance. We appreciate your positive feedback!

Rated 1 out of 5 stars

Entice you with offers they won't stick to

Boyle Sport are happy to offer you promotions to encourage you to deposit money with them and bet. For example, if you deposit and bet £25 on the world cup winner, they wil get you free £5 bet for every game they win. Well that offer is enough to try them again instead of my usual bookies and see if they any good. But then when you ask them why the £5 free bet hasn't arrived, you have to provide proof to them the offer even existed, even though they have now removed it from their site. I managed to track down pictures from other sites and provide them with the URL from my search history of where the promotion was. Eventually they agreed the offer DID exist. Phew....can I have the £5 free bet now? No, apparently I'm no longer eligible for offers and the decision is not reversable. Stick with one of the more popular bookies like Bet365, PaddyPower, Betfair, Coral etc. Boyle Sport is not one you can trust.
Edit 26/06/2026 - They have now replied and admitted that they want to prevent this happening to other customers and are reviewing their policies. Good. How about try and prevent it not happening to ME and ask for my username so you can give me the £5 free bet then?

June 24, 2026
Unprompted review
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Reply from BOYLE Sports

We appreciate you taking the time to share your experience. We are sorry to learn of the difficulties you encountered with a promotional offer and the subsequent eligibility decision. Your feedback is important to us, and we are reviewing our processes to prevent similar situations.

Rated 5 out of 5 stars

Super fast responses in the chat…

Super fast responses in the chat section which is rare and solved the issue out straight away .. top bookies with no hassle

June 24, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're so glad to hear our chat support was quick and helpful in resolving your issue. We appreciate your positive feedback!

Rated 5 out of 5 stars

The operators were courteous and clear…

The operators were courteous and clear in the help I needed. Would highly recommend

June 23, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're so glad our operators were courteous and clear in providing the help you needed. Thank you for your recommendation!

Rated 1 out of 5 stars

Soon as you start winning the restrict your account

My account has been restricted from betting on boosts or promotions
(Basically I have won a few bets ) so now I’m not entitled to any of their offers.

Response nobody has been in touch has to why my account as been restricted

June 15, 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate you sharing your experience. We are reviewing your account to understand the restrictions better.

Rated 1 out of 5 stars

Account ineligible for Promotions without justification

I infrequently use Boyle Sports but tend to place a couple of bets during major tournaments. I placed a £20 bet as part of a WC promotion where I should’ve received a £5 free bet every time my team won. After not receiving an expected free bet, I contacted Customer Services to clarify and they confirmed that my account had been made ineligible to receive Special Offers or Promotions by the “Trading Department”, without any communication or justification. Boyle Sports still advertised Special Offers to me and allowed me to bet on one and have still not given justification as to why they made the decision. The only positive is that the customer service team replied to me, but overall I’ll never use Boyle Sports again as they’ve acted disingenuously and lost my trust.

June 23, 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate you sharing your experience and feedback with us. We understand your frustration regarding the promotional offer and the lack of communication. We are reviewing this matter internally to prevent similar situations.

Rated 5 out of 5 stars

Definitely the best bookies with lots…

Definitely the best bookies with lots of free bets plus 2 goals ahead as standard. Unbeatable.

June 17, 2026
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Reply from BOYLE Sports

We're thrilled you appreciate our free bets and 2 goals ahead offer. Thank you for your kind words!

Rated 5 out of 5 stars

The Boyle sports support team were…

The Boyle sports support team were fantastic and thanks to Lexie in giving me information on my boyles sport extra account and information in regards to all Ireland quarter final tickets with Galway GAA!!

June 22, 2026
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Reply from BOYLE Sports

We're truly happy to hear about your positive experience with our support team. We appreciate you sharing your kind words!

Rated 1 out of 5 stars

Did not receive welcome offer

Did not receive welcome offer of £40 in free bets. Apparently due to 'using a shared affiliate link'. The link landed on the offer page and allowed you to sign up. It's unreasonable to expect a member of the public to understand the nuances of links and affiliate marketing and decline a welcome offer on that basis. I have closed my account and won't be using them again.

June 20, 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We are truly sorry to hear about your frustrating experience regarding the welcome offer. We understand your disappointment and appreciate you bringing this to our attention. We are reviewing our processes to prevent similar issues.

Rated 1 out of 5 stars

They won't let me access account for a…

They won't let me access account for a week absolute joke try luck sky vegas pure joke too there all waste of time & money don't bet big ever gave up thinking win big reality is that lose 😉 wake up all in for themselves. Don't let them win

June 22, 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate you sharing your experience. We understand your frustration regarding account access and betting outcomes. We are always working to improve our services.

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