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BOYLE Sports Reviews 

4,900
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 1,569 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the helpful and friendly staff, noting their efficiency in resolving issues and providing excellent service. Many appreciate the quick response times from customer service and the ease with which their queries are handled. The website is often described as easy to use, with features like quick payments, best odds guaranteed, and live streaming that works without interruptions. However, some people were dissatisfied with customer service, reporting issues like being cut off during live chats, slow response times to complaints, and difficulties with account verification or free bet offers. There are also concerns regarding payment issues, such as cash-out options disappearing, and some customers feel that the payout percentages on games are lower compared to other sites. Additionally, some users reported being unable to avail of promotions or having their accounts restricted without clear explanation.

What people talk about most

Customer service

People report ambiguous experiences with customer service, with many praising the helpfulness and efficiency... See more

Website

Consumers find the website experience to be ambiguous, with some reviewers praising it as easy to use,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendly, helpful, and... See more

Service

Reviewers mention positive feedback about service, often highlighting friendly and helpful staff who provide... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers praising quick payouts and high winnings,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A very good site; easy to use and a huge range of bets available on sports and even entertainment and politics - the horse racing page is especially good with a lot of information available on the run... See more

Company replied

Rated 4 out of 5 stars

Had a sports Enquiry and I was pleased to get a response in under 24 hours. They don’t however do the sports betting option that I was asking for but maybe it’s something I can look into.

Rated 4 out of 5 stars

Hi,I find the site easy to use...mostly,sometimes it can go a little odd,almost like a crash. When I asked a question,it was answered quickly , though it varied a little from what the wheel told me,... See more

Company replied

Rated 5 out of 5 stars

Easy to use site ,quick payment ,best odds guaranteed. Love the free bet if you lose offer as I never bet a tenner ,but have won back nice amounts with this ,it demonstrates that I should bet like tha... See more

Company replied


Company details

  1. Online Sports Betting Vendor
  2. Gambling House
  3. Online Casino or Bookmaker

Written by the company

Founded by John Boyle in 1989, the business has grown to over 340 shops in Ireland and the UK and offers telephone, mobile and online betting and gaming services in Ireland, the UK and a range of other international markets. Key milestones in the growth of the company include the purchase of 33 William Hill Bookmakers in January 2020 and the acquisition of 18 shops from Bruce Betting a year earlier, which made BoyleSports Ireland’s largest independent bookmaker. BoyleSports HQ in the Republic of Ireland is located on the outskirts of Dundalk which straddles the border with Northern Ireland. The company currently employs over 2,500 employees throughout Ireland and the UK. BoyleSports is regulated for betting and gaming activities in Ireland, the UK and Gibraltar. BoyleSports has always set itself apart by offering better value than any other bookmaker. Our focus on customer experience means that we invest heavily in the mobile and web experience, which provides our customers with a faster and easier user experience. BoyleSports offers a wide range of betting opportunities ranging from horse racing, greyhounds, football, and tennis to golf, rugby, NFL, cricket, basketball and lottery. Our gaming products include virtual horse and greyhound racing, roulette, blackjack, poker, bingo and a wide range of casino and live casino experiences. This Is Betting.


Contact info

3.6

Average

TrustScore 3.5 out of 5

5K reviews

5-star
4-star
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1-star

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3.6

All reviews

(4,900)

1,558 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic

Fantastic service and great site

June 11, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We are so happy you enjoyed our service! Thank you for your positive feedback.

Rated 5 out of 5 stars

Straight forward service

Straight forward service - one ‘error’ was quickly resolved

June 11, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're happy to hear you found our service straightforward and that we resolved your issue quickly.

Rated 3 out of 5 stars

Didn't seem to know what my complaint…

Didn't seem to know what my complaint was about. It would be very clear to someone who has a flutter. So think you should have the knowledge if you're employed by the company.

June 11, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate your feedback and are sorry to hear about your experience. We are reviewing our training to ensure our team is knowledgeable.

Rated 5 out of 5 stars

It great you get early pay out when ur…

It great you get early pay out when ur team goes 2 nil up and staff are very good and helpfull and if you win money bother in get paid or closeing down ur account because you won money not like other sites u win money they close ur account or reduse ur stake they dont want you to win money boyles are best bookies by country mile punters have fair chance only thing is very sad about raceing now if horse is 1 to 4 next choice 5 to 2 thats disgraceful betting to be given punters who bet 5 to 2 shot to beat 1 to 4 shot crazy odds about both horses very sad because lot of punters leaving the sport over it never like this years ago all I can say boyles best on line service of the all

June 10, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We truly appreciate your fantastic feedback regarding our early payout feature and helpful staff. We are glad you feel valued as a customer. We also acknowledge your concerns about racing odds and will certainly pass your comments along to the relevant team for their consideration.

Rated 1 out of 5 stars

After a very detailed email I got the…

After a very detailed email I got the shortest and most unprofessional
One back so we will now be going it the IBAS and Gambling Commission

June 5, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We are sorry your email response was unsatisfactory. We are reviewing our communication process to improve.

Rated 5 out of 5 stars

The staff at cradley heath.west…

The staff at cradley heath.west Midlands are great and the bonus.s you give to us make it all the only company to do for the customers

June 10, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're so glad you had a positive experience with our team and appreciate your kind words about our customer focus. Thank you!

Rated 5 out of 5 stars

Helpful Customer Service.

I needed some advice regarding my account and was very impressed with their customer service.
Boyle Sport's response was speedy, friendly, helpful and efficient.

June 10, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We are so pleased to hear that our customer service team provided you with such speedy, friendly, and efficient assistance regarding your account.

Rated 5 out of 5 stars

Very helpful

Very fast at help you with any issues you have very helpful and I would like to thank Rachel and Ulysses for helping me with the issue I had and been so quick to solve it thanks again

June 10, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We are so glad we could quickly resolve your issue! Your kind words mean a lot to us. Thank you for sharing your positive experience.

Rated 5 out of 5 stars

I went on live chat when I couldn't…

I went on live chat when I couldn't load a game within 5mins it was sorted couldn't ask for better service

June 9, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're so happy our live chat team could resolve your game loading issue quickly. Thank you for your kind words!

Rated 5 out of 5 stars

Like the way the website is set out.

Like the way the website is set out.
Always my first choice of betting.
Helpful staff too.

June 9, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We are so glad you appreciate our website and staff. Thank you for making us your first choice!

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