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BOYLE Sports Reviews 

4,902
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 1,569 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the helpful and friendly staff, noting their efficiency in resolving issues and providing excellent service. Many appreciate the quick response times from customer service and the ease with which their queries are handled. The website is often described as easy to use, with features like quick payments, best odds guaranteed, and live streaming that works without interruptions. However, some people were dissatisfied with customer service, reporting issues like being cut off during live chats, slow response times to complaints, and difficulties with account verification or free bet offers. There are also concerns regarding payment issues, such as cash-out options disappearing, and some customers feel that the payout percentages on games are lower compared to other sites. Additionally, some users reported being unable to avail of promotions or having their accounts restricted without clear explanation.

What people talk about most

Customer service

People report ambiguous experiences with customer service, with many praising the helpfulness and efficiency... See more

Website

Consumers find the website experience to be ambiguous, with some reviewers praising it as easy to use,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendly, helpful, and... See more

Service

Reviewers mention positive feedback about service, often highlighting friendly and helpful staff who provide... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers praising quick payouts and high winnings,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A very good site; easy to use and a huge range of bets available on sports and even entertainment and politics - the horse racing page is especially good with a lot of information available on the run... See more

Company replied

Rated 4 out of 5 stars

Had a sports Enquiry and I was pleased to get a response in under 24 hours. They don’t however do the sports betting option that I was asking for but maybe it’s something I can look into.

Company replied

Rated 4 out of 5 stars

Hi,I find the site easy to use...mostly,sometimes it can go a little odd,almost like a crash. When I asked a question,it was answered quickly , though it varied a little from what the wheel told me,... See more

Company replied

Rated 5 out of 5 stars

Easy to use site ,quick payment ,best odds guaranteed. Love the free bet if you lose offer as I never bet a tenner ,but have won back nice amounts with this ,it demonstrates that I should bet like tha... See more

Company replied


Company details

  1. Online Sports Betting Vendor
  2. Gambling House
  3. Online Casino or Bookmaker

Written by the company

Founded by John Boyle in 1989, the business has grown to over 340 shops in Ireland and the UK and offers telephone, mobile and online betting and gaming services in Ireland, the UK and a range of other international markets. Key milestones in the growth of the company include the purchase of 33 William Hill Bookmakers in January 2020 and the acquisition of 18 shops from Bruce Betting a year earlier, which made BoyleSports Ireland’s largest independent bookmaker. BoyleSports HQ in the Republic of Ireland is located on the outskirts of Dundalk which straddles the border with Northern Ireland. The company currently employs over 2,500 employees throughout Ireland and the UK. BoyleSports is regulated for betting and gaming activities in Ireland, the UK and Gibraltar. BoyleSports has always set itself apart by offering better value than any other bookmaker. Our focus on customer experience means that we invest heavily in the mobile and web experience, which provides our customers with a faster and easier user experience. BoyleSports offers a wide range of betting opportunities ranging from horse racing, greyhounds, football, and tennis to golf, rugby, NFL, cricket, basketball and lottery. Our gaming products include virtual horse and greyhound racing, roulette, blackjack, poker, bingo and a wide range of casino and live casino experiences. This Is Betting.


Contact info

3.6

Average

TrustScore 3.5 out of 5

5K reviews

5-star
4-star
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1-star

Asks customers to review

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3.6

All reviews

(4,902)

1,560 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service dealt with the…

Great customer service dealt with the issue quickly and efficiently..

June 8, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're happy our customer service was efficient and resolved your issue quickly. Thank you for your feedback.

Rated 5 out of 5 stars

All communication resolved well

All communication resolved well
the app is well laid out to navigate even for a pensioner like myself

June 8, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We are so glad to hear you found our app easy to navigate and that all communication was resolved well. Thank you for your kind words!

Rated 5 out of 5 stars

Good website

Good, easy-to-follow website. Deposit/withdrawal straightforward.

May 31, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're glad to hear you found our website easy to use and our processes straightforward. Thank you for your feedback!

Rated 1 out of 5 stars

Only in it for themselves

Only in it for themselves, awful promotions and slots go in "no pay mode" Countless bonus features with not a penny won. Save your money from these scam artists

June 8, 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate your feedback and are sorry your experience was disappointing. We will review your comments to improve.

Rated 1 out of 5 stars

Out of the blue sent me a rude message…

Out of the blue sent me a rude message stating I no longer would receive any offers and this decision would not be explained or reversed. Hardly used as the app is quite poor

June 5, 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We truly regret your experience. We are reviewing this internally to understand what happened and prevent recurrence.

Rated 5 out of 5 stars

Good company and good customer services…

Good company and good customer services if I have a query. I can speak to a 'human being' who are friendly and helpful. A good Irish company.

March 27, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We are so happy to hear you appreciate our friendly, helpful team and our customer service. Thank you for your kind words!

Rated 1 out of 5 stars

The welcome offer is a scam

The welcome offer is a scam. Joined because of the "Bet £10 Get £50 in free bets" but the free bets never came through.

June 6, 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We are sorry to hear about your experience. We are investigating this issue.

Rated 1 out of 5 stars

Scam site

Scam site. 200 spins and not 1 feature or bonus. Dead spins. App deleted

June 6, 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We are sorry to hear of your frustration. We value your feedback.

Rated 5 out of 5 stars

Helpful

Helpful, courteous and quick to come to a decision

June 6, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're glad our team was helpful and made a quick decision. Thank you for your feedback!

Rated 1 out of 5 stars

ALL THESE CASINO SITES AM PLAYING AND…

ALL THESE CASINO SITES AM PLAYING AND NOT WINNING ANYWHERE JUST CONSTANTLY LOSING LOSING ALL TIME JUST HOW

June 5, 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We understand your frustration with recent outcomes. We appreciate you sharing your experience.

Rated 1 out of 5 stars

Be afraid! They will empty your pockets!!!

Do not play slots or anything else on this site! Game play is sticky, you very rarely win. Lenged of the Lure 60 free spins 4 scatter start. On 40p , won £7 did not catch one fish. Its just take take take on this site. If you have won must have been a bloody miracle. Scammer site I guess. I play midnite and yes you can loose but you also have some nice wins. Boyle is a joke. I won't be back and I will try and let's as many people know as possible about these thieves 🤬

June 4, 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate you sharing your experience and feedback with us. We are sorry to hear that you're disappointed with your gameplay. We are always working to improve our offerings and will consider your comments carefully.

Rated 5 out of 5 stars

Amazing and very quick response time…

Amazing and very quick response time from customer service. Who dealt with my query swiftly and professionally thank you. Would highly recommend

June 4, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We truly appreciate your kind words! We are delighted to hear our team provided such swift and professional service.

Rated 5 out of 5 stars

Boyle Sports

Boyle Sports were fantastic with me, their customer service was excellent, I would recommend them, they also offer loads of different football leagues 10/10

June 3, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're so glad to hear you had such a positive experience with our customer service and diverse football leagues. Thank you for your kind recommendation!

Rated 4 out of 5 stars

The free bet applied and query answered

The free bet that I was entitled to was applied.
Query relating to this was answered promptly and satisfactorily.

June 3, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're happy to hear your free bet was applied and your query was answered promptly and satisfactorily. We appreciate your feedback!

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