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Rated 1 out of 5 stars

14 day return policy which is written NO where on their website unless it is well hidden! ‘Unquestioned returns’ is a lie!! Do not shop please as the products are unsuitable and not described well on... See more

Rated 5 out of 5 stars

Ordered an inflatable gaming chair from these guys that was delivered really quickly, a great bit of kit that unfortunately had a manufacturing fault. E/mailed them shortly after & without quibble sen... See more

Rated 5 out of 5 stars

Extremely happy with this company. Having ordered the same gaming chair form another company to have the delivery date changed 4 times and then eventually cancelled, I was slightly desperate as was f... See more

Rated 5 out of 5 stars

Excellent customer service and an excellent product - thank you, you made a 13 year old very happy

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4.5

Excellent

TrustScore 4.5 out of 5

59 reviews

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4.5

All reviews

(59)

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Rated 5 out of 5 stars

Brazen gaming chair

Brazen gaming chair. Excellent service & fast delivery. Ordered the gaming chair which is great quality would definitely recommend my son will loves it. It’s very comfy and excellent quality highly recommended using boystuff

December 14, 2020
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Rated 5 out of 5 stars

Ordered the chair for one of my sons…

Ordered the chair for one of my sons Christmas presents. Really speedy delivery. Easy to assemble and got a response in 48 hours when I raised a support query. Haven't tried the chair out, however I know my son will love it.

December 13, 2020
Unprompted review
Rated 1 out of 5 stars

I don’t even wAnt to give one star or…

I don’t even wAnt to give one star or should be zero. I’ve ordered a chair on preorder it’s been in stock serveral times since my order was place but still I have no gaming chair emails ignored phone is never answered. Honestly stay away from this company they are a disgrace !!

November 17, 2020
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Rated 5 out of 5 stars

Recently brought a gaming chair and I…

Recently brought a gaming chair and I have to say the boys stuff website and order process was really good.

Processing and delivery were really quick - evem though they are currently saying there are delays it was fast!

July 1, 2020
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Rated 5 out of 5 stars

My brazen serpent chair is great

My brazen serpent chair is great, easy to set up. Sound system through the cable or on Bluetooth is really good quality sound. The chair is comfy and easy to relax on. Glad I bought this chair

May 21, 2020
Unprompted review
Rated 1 out of 5 stars

Chair arrived defective, Brazen threaten you they will not help unless you remove their negative reviews..AVOID LIKE THE PLAGUE

Chair arrived defective, no sound from one speaker.

Refused to help, due to dispute with a Amazon seller. Attempted 'blackmail' by saying would only help if apologized to there Amazon seller and remove my poor review of his service. Poor review left, due to seller selling a brand new item and expecting me to source replacement part and fit myself despite item bring reported defective on day of delivery.

Item looks nice no doubt about it and is comfy but system pays for sound are low quality, all speakers crackle at low volume.

Brazen, sent over 4 emails never once acknowledging the poor behaviour of the seller, rather insulting myself the purchaser. They claim to offer warranty yet told me it's on gratis basis only which translates to we will help of we feel like it. Worst service I've ever come across. They have lied about Amazon contacting them, as Amazon never contact a 3rd party manufacturer.

Full claim filed with Amazon for refund as Brazen are bullies as are their 3rd party sellers. Basically as long as your item arrived working you are ok, buy you dare complain an they threaten you.

January 30, 2020
Unprompted review
Rated 2 out of 5 stars

Wrong gaming chair sent

Ordered gaming chair from them, brazen stag, yellow and black one, for sons birthday, he picked it, night before his birthday went to build it, black and white one in box. Could not find any contact details on website to complain. Will not order or recommend this site ever again.

October 13, 2019
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Rated 1 out of 5 stars

I'M SO SO ANGRY @boysstuff.co.uk & @Brazengamingchair.co.uk

I'M SO SO ANGRY @boysstuff.co.uk because the chair they have sent isnt the 1 we wanted and it also doesn't do as it says the BraZen Scorpio 2.0 Surround Sound Gaming Chair, is no use for me.
I've emailed called to which I've been told someone will be out to collect it!!!!!!!!?
MONTH LATER STILL WAITING ON THEM? DUE TO EXPOSE ON SOCIAL MEDIA HOW BAD THEY ARE.
So BRAZEN MAKER if your reading this please get in touch.

Cheryl Landsborough

February 12, 2019
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Rated 1 out of 5 stars

BoyStuff faulty product and terrible customer service

I purchased a gaming chair from BoysStuff as a Christmas present for my son. On first use my son received a severe electric shock from the plug that was broken. My resulting communication with BoysStuff has been so frustrating and I have never experienced such poor customer service.

I have sent three emails requesting that BoysStuff collect the chair and reimburse me for the cost. BoysStuff have responded by sending to me a new plug which was not what I had requested. I have no confidence in the product and just want to return the product without being out of pocket. I am still waiting for a satisfactory response from BoysStuff!

January 11, 2019
Unprompted review

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