Very late delivery, nearly two weeks and no reply to any phone calls or emails for an update. On the plus, a competitive price and well packaged. Unfortunately would think twice before using again .
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I wish I'd looked at the reviews before ordering. Order placed, money taken (stolen), nothing received. Have tried emailing and telephoning, absolutely no response. Note to self..... no matter ho... See more
Purchased online with the promise of a speedy delivery as stated on their website. Money taken straight out of our account straight away. Paid £68 for 5 tins of fence paint. Four tins arrived two and... See more
Absolutely shocking company, wanted this item urgently and 7 days has gone by with nothing!! No emails answered phone just rings out! I’ve requested a refund but still no response from them, stay well... See more
Company details
Written by the company
Official Blaupunkt UK Power Tool Store At BP Tools, we offer a great range of garden and power tools to keep your home and garden looking neat and tidy and the envy of all the neighbours! Whether it’s grass and hedge trimmers to keep your lawn and shrubs looking pristine, or more heavy duty tools for bigger jobs such as chainsaws and pole saws, our range of lightweight designs make looking after your garden a breeze. For your lawn, we have a number of effective electric lawnmowers and leaf blowers and vacuums for clearing your driveway when autumn rolls around. We also have a great selection of cleaning tools, including pressure washers and wet & dry vacuums, which will help leave your home, driveway or patio spotless. We’re dedicated to bringing our customers the very best service and quality, effective products, which get the job done! All of our garden and power tools also come with our three-year Blue Dot warranty, which has represented the highest standards of quality and trust for almost a hundred years.
Contact info
Highfield House, Congleton Road, ST7 3SY., Stoke-On-Trent, United Kingdom
- 0178 264 9494
- customerservice@bp-tools.co.uk
- bp-tools.co.uk
1.6
Bad
243 reviews
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This is a great company to deal with.
This is a great company to deal with.
I had a problem with documentation due to Brexit and they sorted it for me.
I purchased an item and a component failed within the guarantee period, I fully expected to get 100 reasons why it was not covered by warranty, the problem was resolved in a timely and friendly matter
I cannot praise this company's service enough
June 14, 2021
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The multi tool is just as described…
The multi tool is just as described feels well made and easy to handle. Have not tried it out fully yet but pleased so far.
June 9, 2021
Straightforward website
Straightforward website, tool arrived as described within 24 hours. Excellent service.
May 19, 2021
power washer gun replacement
I have no doubt that this would have been 5 star in normal times, working from home and internet problems during covid delayed action but there was ongoing action to find replacements and prompt action once problems were resolved.
May 18, 2021
My order was recalled when the item…
My order was recalled when the item came into stock, even though it was a while ago. Once ordered, correspondence was swift and efficient. No problems at all.
May 17, 2021
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Ignored customer service after receiving faulty spray gun
One day after buying found gun is faulty they still haven’t sent replacement or label to send back . E- mail again to ask for help and need was urgent to finish job still no reply . But recieved e- mail asking for how well they deed .
So I m still waiting with no help or contact from them . So I give them 1 star rating !
I hope they replace it or give my monnies back
May 17, 2021
Reply from BP Tools
Hi Mukund,
We have replied to you on 10/05 and 17/05, please check your inbox/spam folder - we're waiting to help.
BP Tools team
Found exactly what I wanted on the…
Found exactly what I wanted on the website, at a good price and delivered as requested. What more can I say
May 15, 2021
Disappointed with the Blaupunkt…
Disappointed with the Blaupunkt quality. Have the PW7200 pressure washer. In two years I have changed the rubber washers in two separate places already . The pressure hose is also dying just after two years of average use.
It is really annoying when you are about to start wash you car and the water starts to come out everywhere but the pressure gun... happened twice...
No more Blaupunkt for me, thanks.
May 10, 2021
Reply from BP Tools
Hi Andrius,
Please get in touch with our customer service and they will be happy to assist you!
BP Tools team
Excellent product and delivery fast
May 9, 2021
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It was very fast delivery
It was very fast delivery , and very good product. I'm very pleased with my purchase.
Thanks Rob
May 6, 2021
Excellent order process and delivery
May 5, 2021
Great product and excellent service
Great product and excellent service. 100% recommended!
April 30, 2021
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Good product the jigsaw can handle a…
Good product the jigsaw can handle a deep cut and swift delivery
April 29, 2021
Sander and delivery,top notch
Cannot fault the product or the excellent delivery which was fast and extremely well communicated.
April 29, 2021
Excellent service.fast delivery second…
Excellent service.fast delivery second time I bought from this company .next day delivery free. Would definitely recommend
April 25, 2021
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Great service
Easy online ordering. Quick delivery. Informed of progress and delivery of order. Will buy again definitely. Thank you.
April 17, 2021
Outstanding service
Outstanding service. I had a problem with a circular saw. The company emailed me back very quickly and later offered to replace the tool without having to go through the hassle of returning the tool with a problem. No questions, no postage - brilliant.
April 16, 2021
Unprompted review
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