We’ve been using BPI Auctions for many years to both buy and sell woodworking equipment, and the service has always been excellent. We deal with Richard each time and can’t fault the support he provid... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bought a dinghy but can't seem to get it sent to me as contact with seller difficult. Seller eventually contacted and item supposidly sent to bpi's warehouse, awaiting some news next week This is no... See more
Company replied
It's never an easy process liquidating your lifetimes project but the lads at BPI have been awesome. I've just listed all the kit with Kev too, smashing chap, 😁 understanding and totally professional... See more
Company replied
Mr Ryan Clark was so helpful after i had won bids as i could not get there in time for collections due to my work hours and since it was a 3hr drive from where i am based. Mr Clark took my request int... See more
Company replied
Company details
Information provided by various external sources
BPI Auctions are a market leader of online asset disposal and have a proud history of success. Our performance is measured in many ways but our first core value is a simple one; We believe every customer deserves to be treated like our number one client.
Contact info
Ripley House, Ripley Drive, Normanton Industrial Estate, WF6 1QT, Wakefield , United Kingdom
- 01924 245040
- auction@bpiauctions.com
- bpiauctions.com
4.5
Excellent
479 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Catherine was a great help today with…
Catherine was a great help today with my enquiry. The speed of service second to none.
July 2, 2025
Reply from BPI Auctions
Hi Karl
Thank you for your 5* review, we really do appreciate it. I will pass on your feedback to Katherine.
Kind regards
The BPI Team
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easy to use website
July 1, 2025
Reply from BPI Auctions
Hi Ken
Thank you for your 5* review, we really do appreciate it.
Kind regards
The BPI Team
missed out on bids as locked out with…
missed out on bids as locked out with password issues
June 30, 2025
Reply from BPI Auctions
Hi Peter
I'm sorry to hear you were still experiencing issues accessing your account. I can see through our system we sent a password reset and thought everything was working okay, since we didn't here back. I'll get in touch through email to try to resolve again for you.
Kind regards
Jo
The BPI Team
Great support staff
Great support staff, easy of collection and general enquiry services.
June 27, 2025
Reply from BPI Auctions
Hi Stewart
Thank you for your 5* review, we really do appreciate it.
Kind regards
Jo
Reply from BPI Auctions
Hi
Thank you for your 5* review, we really do appreciate it.
Kind regards
Jo
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1st time I've used this auctions
1st time I've used this auctions, it was so easy and clear, communication great, Claire was so helpful.
June 20, 2025
Reply from BPI Auctions
Hi
Thank you for your 5* review, we really do appreciate it. I will pass on your feedback to Claire.
Kind regards
Jo
Prompt reply to information request enquiry
I received the information I required promptly allowing me to bid on an item at a BPI auction.
June 20, 2025
Reply from BPI Auctions
Hi Graham
Thank you for your 5* review, we really do appreciate it.
Kind regards
Jo
The BPI Team
I've used several auction sites but…
I've used several auction sites but this one is by far the best I've used. Nothing is too much trouble, the communication from them is top dollar as is their prices. Would highly recommend them.
June 20, 2025
Reply from BPI Auctions
Hi Lee
Thank you for your 5* review, we really do appreciate it.
Kind regards
Jo
The BPI Team
Friendly and Helpful
Office and warehouse staff both friendly and helpful. The delivery service from Wakefield is organised by BPI staff and economic. Both the above is not case for all auction companies.
June 19, 2025
Unprompted review
Reply from BPI Auctions
Hi Chris
Thank you for your 5* review, we really do appreciate it.
Kind regards
Jo
The BPI Team
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I had a great experience with BPI…
I had a great experience with BPI Auctions, thanks to Dev and Craig. Both were incredibly helpful, professional, and efficient throughout the entire process. They made everything smooth and straightforward, and communication was always clear and friendly. It’s rare to come across such genuine and reliable service. Big thanks to both of you – highly recommended!
June 20, 2025
Unprompted review
Reply from BPI Auctions
Hi Sergiu
Thank you for your 5* review, we really do appreciate it. I will pass on your feedback to Dev & Craig.
Kind regards
Jo
Back in the game.
I had a few issues trying to get my account opened. I had, had a few medical issues and was striving to get back into the business world. Ms Katherine Lawson went the extra mile to help me and now I am looking to relocate and get back into the business world and form a business relationship of mutual benefit with bpi for all the help that they have given me, politely, respectfully, and professionally.
June 18, 2025
Reply from BPI Auctions
Hi Steve
Thank you for your 5* review, we really do appreciate it. I will pass on your feedback to Katherine.
Kind regards
Jo
The BPI Team
Polite and prompt service very happy…
Polite and prompt service very happy with the speedy service
June 12, 2025
Reply from BPI Auctions
Hi
Thank you for your 5* review, we really do appreciate it.
Kind regards
Jo
The BPI Team
Be very sure what they say is true before buying anything
Car was supposed to have full service history which wasn't true . Was supposed to run and drive which it didn't and when I got a new battery for it , it turned out its going to cost me the same as what I bought it for to actually use the car . Needs a new clutch and flywheel and supposed to run and drive ?. I complained and got a paltry £360 back . Either that or they wanted me to pay to have car uplifted and returned . Only interested in keeping their clients happy will never buy anything from them again charlatans
May 16, 2025
Unprompted review
Reply from BPI Auctions
Hi Peter
Thank you for sharing your feedback.
We are sorry to hear you have had a negative experience.
If you would like to email our team directly at auction@bpiauctions.com, we will investigate your issues further.
Kind regards
Jo
The BPI Team
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Helpful when I had a query
June 11, 2025
Reply from BPI Auctions
Hi
Thank you for your 5* review, we really do appreciate it.
Kind regards
Jo
The BPI Team
Information of current auction shipping costs
I called BPi today for information with a current auction, that I was interested in a particular lot. Your associate Claire Allen was very helpful to the point of physically going to find her shipping colleague to let me know the cost of shipping of the lot if won to verify the overall cost.
Much appreciated Claire...I got the lot I wanted.
June 6, 2025
Reply from BPI Auctions
Hi
Thank you for your 5* review, we really do appreciate it. I will pass on your feedback to Claire.
Kind regards
Jo
The BPI Team
I called with a query and Claire was…
I called with a query and Claire was super helpful and polite! Great service.
June 5, 2025
Reply from BPI Auctions
Hi Tilly
Thank you for your 5* review, we really do appreciate it. I will pass on your feedback to Claire.
Kind regards
Jo
The BPI Team
Had trouble logging on phoned BPI they…
Had trouble logging on phoned BPI they answered straight away , i spoke to a lovely girl call Jo Peterson and she sorted the problem then and there from her side , great customer service
June 5, 2025
Reply from BPI Auctions
Hi Karen
Thank you for your 5* review, we really do appreciate it. I will pass on your feedback to Jo.
Kind regards
Henry
The BPI Team
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Good aftersales service
Good aftersales service. Hadnt used this type of auction before, so frustrating that the finish time kept moving!
Very helpful for aftersales care when we were struggling to get hold of the vendor for collection. Would recommend.
June 5, 2025
Reply from BPI Auctions
Hi Vicki
Thank you for your 4* review, we really do appreciate it. I will pass on your feedback to the team.
Kind regards
Jo
The BPI Team
Craig and Dev was amazing and very…
Craig and Dev was amazing and very helpful good company to do business with
June 4, 2025
Unprompted review
Reply from BPI Auctions
Hi David
Thank you for your 5* review, we really do appreciate it. I will pass on your feedback to Craig & Dev.
Kind regards
Jo
The BPI Team
sub scan
Just been to sub scan. Craig and Dev on site were fantastic. They couldn’t do enough for me and are an asset to BPI
Patrick
May 30, 2025
Unprompted review
Reply from BPI Auctions
Hi Patrick
Thank you for your 5* review, we really do appreciate it. I will pass on your feedback to Craig & Dev.
Kind regards
Jo
The BPI Team
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