Love seeing all of these amazing items. Was super easy to purchase and check out. The only reason your fot 4 stars is i would like to know then the other items will come out when you buy a set that yo... See more
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Review summary
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Once again there was a jump in price from the initial introduction page to the payment page. However I do want the memorial coin and hope that a percentage goes to the vets.
The Canada Day earrings ordered did not arrive in time for Canada Day or a 50th birthday celebration on July 1st. Emails were received with order confirmation and updates to packaging and eventually s... See more
I’m looking forward to seeing it when it arrives. I’m a little disappointed that the total change once I clicked to purchase. I wish the true total came up before I purchased. I probably would have ch... See more
Company details
Information provided by various external sources
Find Canadian collectibles, jewelry and home decor, including NHL collectibles, collector plates, figurines and music boxes from the Bradford Exchange Canada.
Contact info
United States
- bradfordexchange.ca
3.9
Great
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I had to call twice
I had to call twice. Both times the customer service rep was patient and thorough. Excellent service
July 23, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I would have never ordered this had I…
I would have never ordered this had I known it was not going to arrive till September and November. Very disappointed
July 21, 2026
Reply from Bradfordexchange
Hello, I am sorry for the delay of your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
I Ordered online and showed sep 1 to 15…
I Ordered online and showed sep 1 to 15 arrival time , then o called but my Oder number didn’t exist, and now I’m very confused. What to do
July 19, 2026
Reply from Bradfordexchange
Hello, I am sorry for your experience! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
Pay attention to what is typed
Pay attention to what is typed! The address is Deer Ridge Court, not Deer Creek!
Bradford exchange will get my money and I will likely not get my coins! If necessary I will cancel my credit card!!!
July 20, 2026
Reply from Bradfordexchange
Hello, I am very sorry to learn of your experience! If you are in need of assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
Great customer service 👍
July 20, 2026
I did not want to order the queen coin…
I did not want to order the queen coin but it would not let me cancel it. Therefore I am not happy
July 19, 2026
Reply from Bradfordexchange
Hello, I am sorry for your experience! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
My sister has been following the Queen…
My sister has been following the Queen since roughly 1950 and if there is anything that I see that I can afford i will purchase it for her. The Bradford is the only place that I know of that has quality merchandise and the service is fantastic. Eugene Merlo
June 15, 2026
It was so easy to order
July 19, 2026
Great products and service.
July 19, 2026
A great and very trustworthy Canadian Company.
I have been buying from Bradfordexchange for quite awhile and always been very happy with the quality of
every items I have received. Today I received the brown aviator jacket and it is so beautiful and the quality is great. The fit is excellent. Proudly Canadian.
July 13, 2026
Very easy purchasing experience.
July 18, 2026
Website was very easy to use and felt…
Website was very easy to use and felt very comfortable buying from this site
July 18, 2026
Cash Back
I was offered a $20.00 cash back and it wouldn’t take my card. Found out it was a way of getting more money from you.
July 18, 2026
Reply from Bradfordexchange
Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Gillian
Offered rebate of $20
Offered rebate of $20. Could not get their rebate as I do not have a pay pal account. I don’t want to apply for another account to keep track of and could be used to scam my accounts
July 17, 2026
Reply from Bradfordexchange
Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Gillian
Did get my $20 off purchase
Service was good. I haven't received my product yet. I tried to get $20 off purchase..it didnt go thru
July 16, 2026
It was really easy to purchase the MLB…
It was really easy to purchase the MLB coin set. It looks very good
July 15, 2026
Arrival date was not indicated.
Arrival date was not indicated before I ordered ( or I missed it 😔)
This was to be a birthday gift but the arrival date is way past the birthday date. I’ve asked for it to be cancelled as well as the warranty unless you can make it right. I need it for the 1st week of August.
July 15, 2026
Reply from Bradfordexchange
Hello, I am very sorry to learn your order is delayed! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you! -Sadie
The ease of getting information
The ease of getting information, product, and purchasing.
July 15, 2026
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