Once again there was a jump in price from the initial introduction page to the payment page. However I do want the memorial coin and hope that a percentage goes to the vets.
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Review summary
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Love seeing all of these amazing items. Was super easy to purchase and check out. The only reason your fot 4 stars is i would like to know then the other items will come out when you buy a set that yo... See more
I’m looking forward to seeing it when it arrives. I’m a little disappointed that the total change once I clicked to purchase. I wish the true total came up before I purchased. I probably would have ch... See more
Products are very cheap in quality. They do not stand behind their product nor do they take the extra step in client relations. Be careful if you try to buy an extended warranty as they will offer l... See more
Company replied
Company details
Information provided by various external sources
Find Canadian collectibles, jewelry and home decor, including NHL collectibles, collector plates, figurines and music boxes from the Bradford Exchange Canada.
Contact info
United States
- bradfordexchange.ca
3.9
Great
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Products are unique and beautiful.
July 1, 2026
I found the perfect pinky ring tyvm
June 30, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The status of the product I ordered was eventually changed to on backorder. I never got a notification to this change.
The product I ordered was a personalized wedding present for a wedding being held on July 4th. I ordered the item on June 2nd. The order confirmation stated estimated arrival June 16-30. Based on the dates I should be receiving the item on time. On June 29, I checked the tracking information. The date showed August 10th. I contacted customer services to be told that the item was on backorder. I never received any notification that the delivery date would not be respected. The product looked so beautiful and I was looking forward to the expressions of the bride and groom. Now I have to scramble to find another gift in such short notice.
June 2, 2026
Reply from Bradfordexchange
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you! -Gillian
WHAT I ORDERED IS CLEAR .A DISCOUNT…
WHAT I ORDERED IS CLEAR .A DISCOUNT SHOULD BE UP F R O N T NOT AT THE END OF THE BILL ..CHILDEREN COULD TO A BETTER JOB .IF THAT WHAT U THINK BRINGS BACK OEDERS ..ITS NOT
June 29, 2026
Reply from Bradfordexchange
Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Gillian
it was an easy to use process to order…
it was an easy to use process to order from, just waiting to see how the delivery process will be done. that will have an impact on my review if there is one later on .
June 29, 2026
Been buying from the exchange for…
Been buying from the exchange for years. Some of my best pieces came from there. They are fair and back their promise with a 365 day money back.
June 28, 2026
I have always liked Bradfordexchange
I have always liked Bradfordexchange, my late husband and I used to order all the time. After he passed I kind of got away from it but now I’m back!! Thanks Bradfordexchange. Jan Russell
June 27, 2026
I’m NOT IMPRESSED at all
I’m NOT IMPRESSED at all. I needed to cancel my order , u guys ask for my Info a week ago and still NO Response!!! I will be contacting BBB
June 20, 2026
Reply from Bradfordexchange
I am sorry to learn of your experience! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
have been waiting for jewelry box and…
have been waiting for jewelry box and no sight for it being shipped and how it will be shipped
June 8, 2026
Reply from Bradfordexchange
I am sorry for the delay of your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
I ended up canceling order the original…
I ended up canceling order the original order was June 10 received an email June 16 order was getting ready for shipment 10 days later still not showing on tracking so messaged them they haven’t even started my order and now shipping date is delayed by two weeks.
June 10, 2026
Reply from Bradfordexchange
Hello, I am very sorry to learn of your experience! If you are in need of assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
Reply from Bradfordexchange
Hello, I am very sorry to learn of your experience! If you are in need of assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
I ordered three sets of your Canada Day…
I ordered three sets of your Canada Day and all different earrings in a set and there is no record of it.
June 18, 2026
Reply from Bradfordexchange
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you! -Layne
It was easy sign up.
June 23, 2026
As advertised
The Hip lighter collection was a little confusing on when the whole set was available and when a deliverieswould be completed. No clear description on line.
June 19, 2026
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