Did an order online,got a call next day to confirm order and delivery day and am/pm preference. Contact on the day via text confirming details and approximate time. Driver, Jordan,was great, moved... See more
Company replied
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It was supposed to be a curbside delivery and they were going to contact me to arrange a convenient time. No contact so there was only my disabled wife at home. The driver carried a very heavy deliver... See more
Company replied
First time I’ve used Bradfords and must say I was rather impressed . Ordered on website , that was easy to do. Got text and email confirming order. Then got a phone call later that day to arrange deli... See more
Company replied
Simple and easy to find what you want. Straight forward payment process, clearly identifying delivery cost. Delivery quick and very helpful on the day. Great service.
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Silverton Road, EX2 8ND, Exeter, Devon, United Kingdom
- 01392 829080
4.7
Excellent
195 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 24 hours
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Good friendly helpful service
Good friendly helpful service, would have given 5 stars if I was contacted earlier that my order was not going to be delivered on set date.
July 14, 2020
Unprompted review
Reply from Bradfords - Exeter BBS
Sorry that our communication with you left a dampener on the experience and thank you for the feedback.
Staff always helpful,and take the…
Staff always helpful,and take the stress out of pricing materials for future jobs
July 12, 2020
Unprompted review
Reply from Bradfords - Exeter BBS
Thank you for your lovely comments Christopher, very nice to read and I am glad that we can take the stress out of pricing for you.
Very helpful there computer system had…
Very helpful there computer system had a melt down guy from the exeter branch could not be more helpful
July 4, 2020
Unprompted review
10 characters
July 4, 2020
Unprompted review
Very pleased.
Quick, good quality, local and good service. Would use again and recommend to other people.
June 29, 2020
Unprompted review
Very helpful in fulfilling my order
June 22, 2020
Unprompted review
Great customer service from Emma and…
Great customer service from Emma and Brian when i went for my collection on Saturday morning - I'm a DIY'er and had to cut my plywood sheet down before i could fit it in the car - no pressure just good options and a space to do it given by both Emma & Brian
June 22, 2020
Unprompted review
Ordered my materials online
Ordered my materials online, had a phonecall to arrange delivery day, I wasn't present on the day of delivery but the gentleman phoned me to ask where to place the materials which was of great convenience to me, only issue was 5 of my 16 slabs were damaged which was of no one's fault just unfortunate, but phoned the next day to report it then 5 new slabs were delivered the day after, great delivery service and great customer service would highly recommend Bradford's to anybody for their supplies. 👍
June 20, 2020
Unprompted review
Had to call late afternoon to find out…
Had to call late afternoon to find out if i was getting my online order delivered which was arranged by agreement for Friday 12th June . 1 x week after ordering online was placed as this was the earliest delivery date .
Materials were delivered sometime between 15;00 and 17;00 not really sure as the driver just dropped the materials on my drive way and left . I was sitting in my front living room during this time and I didn't even here the lorry reverse into the Close that I live in (or out ) Plus he needed to us a Hi-ab to unload the 2 x dumpy bags ? Can not understand why he never called my mobile or rang the door bell. Only saying as the dumpy bags were need else where . Happy days !
June 15, 2020
Unprompted review
Good service and delivery 👍
June 12, 2020
Unprompted review
Have been trying to call for over a…
Have been trying to call for over a week as I never got the item and want a refund as I’ve got it from somewhere else now
June 11, 2020
Unprompted review
Reply from Bradfords - Exeter BBS
If you are still waiting for this please can you reply to your order confirmation and it will be arranged in the morning, thank you for bringing this to our attention
Delivery Slot would help.
Delivery Slot would help.
Ordering, order confirmation and delivery were all fine but just a day for delivery in vague. Delivered at 13:30 so effectively wasted half a day waiting.
June 10, 2020
Unprompted review
Great customer service
Great customer service. Phoned In the morning and just before delivery. Everyone was extremely friendly. Gravel arrived and was clean! Perfect. Thank you all at Bradfords
June 9, 2020
Unprompted review
Good service.
Good service. Couldn't deliver when said but day before rang to let us know and delivered next day .
June 3, 2020
Unprompted review
Easy from start to finish and during…
Easy from start to finish and during the difficulty of covid they kept me informed of everything that was going on with my delivery
June 3, 2020
Unprompted review
Great service very helpful advice
Great service very helpful advice
Friendly staff. Will definitely use this company in the future. Sandra and Beth.
June 1, 2020
Unprompted review
a good service
a good service, staff were friendly . VERY well laid out process for click and collect. tried for 3 days to order a few boards to finish off agate with wickes and B/Q with real problems accessing there service. Bradford's was a breeze
June 1, 2020
Unprompted review
Great deliver time
Great deliver time, deliver driver was helpful and kept his distance with COVID19 restrictions
May 27, 2020
Unprompted review
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