I love using Bradfords. Staff are always customer friendly and always willing to help. I generally buy timber amongst other items.
Company replied
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See what reviewers are saying
Keith delivered again on time and professional as ever. Dropped off where i requested without any problems. 500kg bag of Loam TopnSoil, which looks to be a good quality mix. Bradfords makes delivering... See more
Company replied
I've been using Bradford's for years and ive yet to find a more accommodating builder supply merchants. The service in their well stocked clean yard is excellent and the standards is just the same in... See more
Company replied
It was time for a new kitchen after 24 years. We chose a local branch of Bradfords. Kitchen design was excellent (probably the last design by Joan before she retired). Great care taken through the de... See more
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Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Porchestall Drove, BA6 9NW, Glastonbury, Somerset, United Kingdom
- 01458 834770
4.5
Excellent
249 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Bradfords - Glastonbury BBS
Good Afternoon David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Good reliable supplier
Ordering was easy, and the order was delivered accurately and on tlme.
June 9, 2024
Reply from Bradfords - Glastonbury BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Simple process from start to finish
Speedy ordering. Good coms and very courteous delivery driver
Excellent!
June 8, 2024
Reply from Bradfords - Glastonbury BBS
Hi Angela
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
No one at the store seemed to want to…
No one at the store seemed to want to help it was all very confusing and extremely frustrating to try and pick up an order that was ordered online and paid for. Needless to say as there are many other builders merchants out there I will not be using Bradfords ever again
May 21, 2024
Reply from Bradfords - Glastonbury BBS
Good Morning Mr Searing
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the collection of our order in our Branch as confusing and frustrating process,
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
Easy to use the web site
Easy to use the web site, called to confirm a delivery date, updated regularly on delivery day and the drop of driver was great. Excellent service
May 20, 2024
Reply from Bradfords - Glastonbury BBS
Good Afternoon Glenn
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy service,
Thank you for your feedback I am happy to hear that you have received an excellent service from start to finish with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Glastonbury BBS
Good Morning Jackson
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive and friendly service with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
MOT Type 1 Ordered online
Ordered online, was followed up with a friendly and professional phone call to confirm delivery. Delivery driver was very efficient and craned the bags to exactly where I needed them.
Would highly recommend !
May 16, 2024
Reply from Bradfords - Glastonbury BBS
Good Afternoon Benjamin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved a friendly and proffesional service from start to finish with your order,
Thank you for your feedback and recommendation this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Glastonbury BBS
Good Afternoon Rob
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Good
Delivered two bulky bags on the day they said they will and on the place I’ve asked them to put them. Nice.
May 7, 2024
Reply from Bradfords - Glastonbury BBS
Good Afternoon Vasile-Valeriu
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us,
Thank you for your feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Driver Flo is brilliant
Driver Flo is brilliant! Always friendly and very helpful. Top man. Thanks Glo
April 29, 2024
Reply from Bradfords - Glastonbury BBS
Hi Nick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Brilliant delivery and product
Bradfords were great from start to finish. Only wish we had tried them first before a certain other large gravel company, who were dreadful! Gravel is brilliant and good value for money
April 21, 2024
Reply from Bradfords - Glastonbury BBS
Hi John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy to deal with
Easy to order, store rang with initial delivery date, text on the day to confirm time slot and Phil the delivery driver was excellent, unloading exactly where I asked.
April 15, 2024
Reply from Bradfords - Glastonbury BBS
Good Afternoon Steven
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found it easy to place your order online,
Thank you for your feedback regarding the helpful delivery service received.
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Glastonbury BBS
Good Afternoon Ivor
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Booked online
Booked online, Lots of information re delivery sent to my phone. Delivered on time. Pleasant delivery driver
April 8, 2024
Reply from Bradfords - Glastonbury BBS
Good Afternoon Margaret
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Easy Peasy
Easy Peasy - Really happy. All elements of the process worked very well. I'll definitely use Bradfords again.
April 2, 2024
Reply from Bradfords - Glastonbury BBS
Good Afternoon Michael
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
Thank you for your feedback this is greatly appreciated,
We hope to see you again soon.
Kind Regards,
Katie
Some materials sub standard
I had some sleepers and other materials delivered. The delivery men could not have been more helpful and would get 5 stars. Out of the 12 sleepers ( hidden in the middle) were at least 3 sub standard ones, big chunks of edges missing and already signs of rot. If I’d of been collecting these from the store I would not have accepted them.
March 26, 2024
Reply from Bradfords - Glastonbury BBS
Good Morning
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the quality of 3 of the sleepers you have received,
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
Good Morning
Further to your review your local branch has advised that they have been in contact to resolve this with yourselves,
If we can be of further help please do not hesitate to contact customer.service@bradfords.co.uk,
Kind regards
Katie
Excellent products.
April 1, 2024
Reply from Bradfords - Glastonbury BBS
Good Morning A T
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Glastonbury BBS
Good Morning Tim
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a high level of customer service from start to finish with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Delivered to my neighbour
Delivered to my neighbour, assumed it was for them without looking at the delivery address
March 29, 2024
Reply from Bradfords - Glastonbury BBS
Good Afternoon Phillip
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the delivery or of your order,
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
Always been very helpful
March 25, 2024
Reply from Bradfords - Glastonbury BBS
Good Morning Mr Rodgers,
Thank you for taking the time to leave us a review.
I am happy hear that you have received a helpful service with all your orders from our Glastonbury branch,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
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