Excellent product used to top up existing soil prior to laying new lawn. All staff at this branch knowledgeable and friendly whether purchasing large or small items.and make you feel a valued custo... See more
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See what reviewers are saying
Easy to order and good value. Within half an hour received a call to organise delivery. Kept up to date on day of delivery regarding times etc. Products delivered to place most convenient for us with... See more
Company replied
I cannot recommend Bradfords in Honiton highly enough. Every member of staff that I have spoken to has been polite and helpful. Both John-Mark and Gerry were the perfect delivery drivers, ensuring eve... See more
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Bradfords service for delivery of my stone and timber was exemplary. Polite efficient and courteous. The driver John was no different to the office staff, his offloading was no problem to him and went... See more
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Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Station Approach, EX14 2EZ, Honiton, Devon, United Kingdom
- 01404 42161
4.1
Great
116 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
The driver was outstanding
April 25, 2022
Reply from Bradfords - Honiton BBS
Hi Antony,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and that you are more than happy with the service that you received from your delivery driver.
I shall pass this on to the branch and driver.
We hope to see you again soon.
Kind Regards,
Charlotte
Quick delivery and good price
Delivery was quick and in fact in the morning when I expected in the afternoon. I had a small space behind the gate for the bulk bag of gravel and the driver dropped it over the wall perfectly. Best price around too. Will use again.
April 25, 2022
Reply from Bradfords - Honiton BBS
Hi Adrian,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Good price on wooden sleepers
Good price on wooden sleepers and delivered free within 48hrs. Friendly delivery person.
March 31, 2022
Reply from Bradfords - Honiton BBS
Hi Terence,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Reply from Bradfords - Honiton BBS
Hi Kevin,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and that you are more than happy with the service that you have received!
We hope to see you again soon.
Kind Regards,
Charlotte
Very efficient and friendly service
February 6, 2022
Reply from Bradfords - Honiton BBS
Hi Ralph,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and our team in Honiton.
We hope to see you again soon!
Kind Regards,
Charlotte
I cannot fault your friendly staff and…
I cannot fault your friendly staff and the fact that you were able to supply exactly what I required. I ordered online and collected the next day supplies for my wife's work. In order to reclaim my expenses I need to provide a receipt. A simple enough task you would think. However, in your Honiton branch on the day i came in, the computer system was down and all I have is a collection note which was pre-printed and waiting for my arrival so now i am out of pocket
January 4, 2022
Reply from Bradfords - Honiton BBS
Hi Jonathan,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a good experience with us.
I apologise that you were unable to get a receipt due to a system issue in our branch and for the inconvenience this has caused.
If you contact the branch, they are able to reprint this for you.
Kind Regards,
Charlotte
Special offer on a gallon pot of PVA - just at the right time
Searched on-line for PVA - my old one was running very low. I started with Bradfords, expecting it to be too pricey but found it was on special - and I only needed a few minutes' round trip rather than an hour+. Perfect.
December 16, 2021
Reply from Bradfords - Honiton BBS
Hi Barbara,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything that we could have done to have made this a 5 star review, please do let us know by contacting myself at ecommerce@bradfords.co.uk
Kind Regards,
Charlotte
Poor service
November 15, 2021
Reply from Bradfords - Honiton BBS
Dear Mark,
Thank you for taking the time to leave us a review.
I am really sorry to hear that you had a negative experience with us. I would really like to look in to this further so if you would like to send some further details to Ecommerce@bradfords.co.uk I can take a look.
Once again I apologise for the negative experience you have had.
Kind Regards,
Megan
Delivery good but a little late
November 8, 2021
Reply from Bradfords - Honiton BBS
Hi Keith,
Thank you for taking the time to leave a review.
I am saddened to see that your delivery arrived late and I apologise greatly for any inconvenience this may have caused you.
I will look into why this happened.
However, I am pleased to see that you have had an overall positive experience with us.
We hope to see you again soon!
Kind Regards,
Charlotte
Very good service
Only ordered a bag of cement on line so my partner would pick it up. Was easy to order for click & collect. Partner moaned that it was a lot of too & fhowing from shop to yard & back to shop!
October 28, 2021
Reply from Bradfords - Honiton BBS
Hi Sandra,
Thank you for taking the time to leave a review.
I apologise greatly if there was a lot of back and forth between the yard and the shop. I will pass this on to the relevant department so that we can look into our Click and Collect process.
However, I am pleased to see that you have had an overall positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Great Service
Good products, at a fair price and delivered with a friendly quick, and efficient service
October 13, 2021
Unprompted review
Reply from Bradfords - Honiton BBS
Hi Peter,
Thank you for taking the time to leave a review.
I am pleased to see that you have had an all round positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
good service
September 27, 2021
Reply from Bradfords - Honiton BBS
Hi Sjn,
Thank you for taking the time to leave us a review.
I am pleased to hear that our Honiton branch were able to provide good customer service.
If you believe that there was anything we could have done to provide a 5 star service please do let us know at Ecommerce@bradfords.co.uk
We hope to see you again soon.
Many Thanks
Megan
Easy to order online
Easy to order online. Telephone call to agree a delivery date that is convenient.Very helpful and friendly delivery driver
September 9, 2021
Reply from Bradfords - Honiton BBS
Dear Phillip,
Thank you for taking the time to share your experience.
I am please to hear that your experience with Bradfords was easy and friendly.
It is great to hear you were able to arrange a delivery time that suited you.
If there is anything else we can do for you please email Ecommerce@Bradfords.co.uk.
We look forward to seeing you again soon!
Kind Regards,
Megan
Bradfords could learn a lot from…
Bradfords could learn a lot from Screwfix/ Toolstation slick click and collect process. Nothing wrong with the products though.
August 21, 2021
Thanks for your delivery came early…
Thanks for your delivery came early very please driver efficient and office staff.
Would use again.
May 18, 2021
Unprompted review
Easy to use website and efficient…
Easy to use website and efficient service when collecting
May 14, 2021
No communication on delivery date or time, Just turned up!
Good value, good quality products but no communication at all about delivery after placing an online order. They just turned up one afternoon without any warning or phone call to see if any one would be in. Fortunately my wife was in but she was not able to help the driver unload, so the driver was most put out as a consequence. All it required was one phone call to arrange a date and time but Nothing!
April 20, 2021
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