Bradfords - Honiton BBS Reviews 

No alert given to item being in stock and had to call branch. On arriving- staff in office couldn’t find the order. Warehouse staff got the items quite quickly and then back to office staff for a 10 min. wait for receipt which I ended up leaving as it was taking so long. As I was the only customer in the place and had called a few hours earlier- not very efficient.
Can’t say I’ll be hurrying back.

Semi retired builder.
I don't usually do reviews but the person who loaded a heavy sheet of ply onto my trailer (Honiton branch) was extremely helpful. Unfortunately I don't know his name but his interaction and customer skills were excellent.

Helpful staff and a good range of products and also great network of depot’s

Order was quickly followed by a courtesy call and delivery was arranged swiftly.

Easy to buy and speedy delivery. Very helpful driver

prompt delivery to the door, good website

come on the date they said it would ,delivery driver was very good and helpful

We were very pleased with the service and products that we received. They were as stated. Would recommend them to anyone

Placed order online for collection, told that the branch would contact me about collection, heard nothing for 5 days so rang them to be told yes your order is ready and waiting for you.!!!!

Salesman at Bradfords very helpful on the phone, dealt with my order quickly and efficiently.

Excellent service and easy to use.

Ordered on line .Delivered pretty quickly

I can’t fault the delivery driver or the materials. Poor communication from the office to me, the client, which in turn led to delays! Eventually sorted. Branch manager did apologise & I appreciate his honesty.

Excellent service under very difficult conditions

Full marks for genuinely helpful staff and service. Thank you !

We urgently needed some supplies to be able to get on with our building project - but delivery couldn't happen for a couple of weeks or more so I was very impressed with the alternative system for collection from the store (Honiton) that Bradfords devised: it protects the staff AND the customers, yet still allows (by appointment, for Trade customers) for essential building supplies to be fetched. The office staff - by phone only - were also very courteous and helpful under stress of trying to organise it all. The yard gate is shut while the yard staff pick and place on a pallet the customer's online order. Then - on a pre-booked time-slot - the customer drives in and loads their own vehicle from their own pallet - while the staff keep their distance. It may be a bit slow BUT that matters far less than the alternative - to shut altogether! All the kit we bought was of the usual good quality. Well done, Bradfords - absolutely brilliant for everybody!

The company is working well during the covid outbreak
Thanks

Despite all that's going on Bradford's delivered with a smile to keep my project going. The driver was professional, kept a healthy distance, and unloaded safely and quickly. A great job done. Thanks Bradford's for supplying when others have closed.

Quite understandable in the circumstances but 2 promised delivery dates were missed. When it did come the delivery driver did a great job in craning the oak sleepers into my back garden.

The oak sleepers themselves were of variable quality to say the least with several twisted or warped. One did not have a rectangular cross section which ,made using it rather tricky. Almost all had bits missing.