Cannot recommend Bradfords enough! Have used them several times now, mainly for hire of tools. Customer service is excellent. Delivery was excellent and to fit our needs. Gary and Jack were profession... See more
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See what reviewers are saying
What can I say but Excellent, outstanding customer service from the moment I called them initially too the final delivery. I ordered two bulk bags of shingle but found out I didn’t have enough to comp... See more
Company replied
I was looking for charcoal block, cement sand and colourant. Bradford came up with the right price and free delivery. The only problem I encountered was with their website. Although I'm 9nly 20 minut... See more
Company replied
The delivery guy/s scratched my gate with my delivery. It's only a small 40mm scratch, but it's a new gate that my wife spent ages selecting and installing. Just a little bit of care would have av... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Brunel Road, TQ12 4PB, Newton Abbot, Devon, United Kingdom
- 01626 361146
4.9
Excellent
282 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful guys ,did most of the…
Very helpful guys ,did most of the lifting 👍
June 25, 2026
Unprompted review
Reply from Bradfords - Newton Abbot BBS
Hi Mr Stevens,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Very obliging and helpful but also good value
Original help with order and very obliging when discussing delivery when talking to the Newton Abbot branch.
Excellent communication regarding the delivery details.
June 24, 2026
Reply from Bradfords - Newton Abbot BBS
Hi Bev,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
very helpful members of staff from the…
very helpful members of staff from the office staff informing me when the delivery was to the driver that was more than happy to help out. A very good experience will be using them again....
March 30, 2026
Reply from Bradfords - Newton Abbot BBS
Hi Keith
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Parts ready for collection
Parts ready and waiting for pickup. Sale reduced price very competitive
February 28, 2026
Reply from Bradfords - Newton Abbot BBS
Hi Graham
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
First class again
First class from booking till delivery that is why i came back again to Bradfords, i was not disappointed.
February 1, 2026
Reply from Bradfords - Newton Abbot BBS
Hi George
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Newton Abbot BBS
Hi Ash
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online for click and collect to be an easy process,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Newton Abbot BBS
Good Afternoon Cindy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Newton Abbot BBS
Good Morning Duncan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be a quick and easy process,
We hope to see you again soon.
Kind Regards,
Katie
Friendly and helpful
Really friendly and helpful staff, ordered online and picked up soon after
June 30, 2025
Reply from Bradfords - Newton Abbot BBS
Hi John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Newton Abbot BBS
Good Afternoon Beatus
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found it easy to place your order online,
Thank you for your feedback regarding the service provided from start to finish with your order, this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Bradfords are always quick to respond…
Bradfords are always quick to respond to orders and calls. Happy to deal with them and will continue to do so.
January 2, 2025
Reply from Bradfords - Newton Abbot BBS
Good Afternoon Kevin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Newton Abbot BBS
Good Afternoon Robert
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Newton Abbot BBS
Good Afternoon Pete
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing our order online to be a quick and friendly process,
We hope to see you again soon.
Kind Regards,
Katie
Guys in the office I spoke with were…
Guys in the office I spoke with were incredibly helpful. Had to change my delivery date which was no issue.
Delivery driver called me to say he was on his way ,very helpful and cheerful guy too.
Will be using Bradfords more often from now on .
August 30, 2024
Reply from Bradfords - Newton Abbot BBS
Hi Steve
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Helpful
Helpful, friendly staff, eager to assist, even offered to carry my purchase to my van. Good prices. Good range of products. Great customer service.
August 17, 2024
Reply from Bradfords - Newton Abbot BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Long Rake Pebbles - prepacked
The lads at Newton Abbot depot were excellent, very professional yet friendly. The yard man on duty on Saturday morning loaded my car for me, Great service will definitely be back.
August 9, 2024
Reply from Bradfords - Newton Abbot BBS
Good Afternoon ISK
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order for collection,
Thank you for your feedback regarding the service received in the yard on your visit this is greatly appreciated and has been passed onto all involved
We hope to see you again soon.
Kind Regards,
Katie
click and collect hiccup
There was hiccup in the click and collect order as part was missing however the staff went out of their way to sort in out even getting the missing item from another store personally for collection the next day so just missed out on the 5 star due to the initial problem but would give them 10 stars for the rectification!
August 5, 2024
Reply from Bradfords - Newton Abbot BBS
Good Afternoon Ken
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and happy to hear that the issues experienced were resolved quickly by the branch for yourselves,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved with your order,
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
Reply from Bradfords - Newton Abbot BBS
Good Afternoon Bobby
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us,
Thank you for your feedback regarding the delivery service provided this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Delivery guy scratched my gate :(
The delivery guy/s scratched my gate with my delivery. It's only a small 40mm scratch, but it's a new gate that my wife spent ages selecting and installing. Just a little bit of care would have avoided this.
The service is usually exceptional. I appreciate them calling me personally to confirm delivery, rather than a SMS that other companies use.
July 19, 2024
Reply from Bradfords - Newton Abbot BBS
Good Morning Bryan
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the damage sustained to your gate.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
A professional team
I found the counter staff to be polite and helpful and the yard staff pleasant and conscientious. Altogether a professional team.
July 30, 2024
Reply from Bradfords - Newton Abbot BBS
Hi Charlie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
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