The driver was very friendly and helpful in delivering the items to the exact place on my property and being very careful not to obstruct the road and traffic. He is a credit to your company
Company replied
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See what reviewers are saying
I placed a big order of parts for my next 2 projects at home. From arranging delivery to the actual delivery, everything went smoothly.
Have been using bradfords for a lot of my delivery's now.. the service and delivery has always been good and on time the only thing I have quarms with is the website design is abit clunky, u can s... See more
Company replied
Cannot recommend Bradfords enough! Have used them several times now, mainly for hire of tools. Customer service is excellent. Delivery was excellent and to fit our needs. Gary and Jack were profession... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Brunel Road, TQ12 4PB, Newton Abbot, Devon, United Kingdom
- 01626 361146
4.6
Excellent
295 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Bradfords - Newton Abbot BBS
Hi Sheena
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Usual courteous and reliable service - cant fault them
Usual courteous and reliable service
March 8, 2024
Reply from Bradfords - Newton Abbot BBS
Hi Kathryn
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
What can I say but Excellent
What can I say but Excellent, outstanding customer service from the moment I called them initially too the final delivery. I ordered two bulk bags of shingle but found out I didn’t have enough to complete my project . After phoning bradfords they had no 25kg bags locally, but they went out of their way to locate some out of area and get them too me very quickly. 5 stars guys would definitely recommend you and use you again . Thankyou
March 6, 2024
Unprompted review
Reply from Bradfords - Newton Abbot BBS
Good Afternoon Chris
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have received outstanding customer service from start to finish with your order,
Thank you for your recommendation this is greatly appreciated,
Your feedback has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Online order
Online order. Website easy to navigate, order and purchase. Delivery included a pre call to ensure it was OK to deliver. Delivery driver was great and made the delivery run smoothly.
February 27, 2024
Reply from Bradfords - Newton Abbot BBS
Good Morning Mr Quinn
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
Thank you for your feedback regarding the delivery service received with your order this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Superb service
Excellent communication, fast delivery , very pleasant driver .
Superb service.
February 24, 2024
Reply from Bradfords - Newton Abbot BBS
Hi Llewellyn
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Perfect for trade or DIY
Good selection and easy to find what your looking for, prices very competitive, delivery arranged to suit needs and phone call to clarify order and delivery with follow up text confirming.
February 19, 2024
Reply from Bradfords - Newton Abbot BBS
Good Morning Mr Clark
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found using our website to place your order to be an easy process,
Thank you for your feedback regarding the service recieved from start to finish with your order, this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Great online shopping
Great online shopping, the telephone call from my local store was very helpful and delivery driver was very friendly . Great service overall
February 8, 2024
Reply from Bradfords - Newton Abbot BBS
Good Morning MR
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the helpful service provided from start to finish with your order,
Thank you for your feedback and kind words, this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
The goods arrived on time
The goods arrived on time, and the driver had to walk a way to deliver them, he definitely went the extra mile. Very grateful.
Thank you
February 7, 2024
Reply from Bradfords - Newton Abbot BBS
Good Morning FF
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Great service & Competitive pricing
Competitive price, free 3 day delivery, arrived next day, prompt friendly service, great communication
February 6, 2024
Reply from Bradfords - Newton Abbot BBS
Hi Dan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Newton Abbot BBS
Good Morning Jonathan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the service provided from start to finish with your order,
We look forward to seeing you again ,
Kind Regards,
Katie
Quick and efficient
My order was filled quickly and delivered within a couple of days. Very efficient and friendly service.
January 30, 2024
Reply from Bradfords - Newton Abbot BBS
Good Morning Mark
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a efficient and friendly service from start to finish with your order,
We hope to see you again soon.
Kind regards
Katie
Very prompt delivery
Very prompt delivery, a member of the team called me the day before, to advise the delivery time.
The driver arrived bang on time and all in all, a very good and easy company to deal with.
January 14, 2024
Reply from Bradfords - Newton Abbot BBS
Hi Ant
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Found just what we were looking for at…
Found just what we were looking for at a great price plus free delivery can't really go wrong. Nice chap on the phone to confirm a date/day for delivery and thanked me for ordering from them online
December 31, 2023
Reply from Bradfords - Newton Abbot BBS
Good Afternoon Brendon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the service provided from start to finish with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Easy to order online
Easy to order online. Staff called to confirm delivery. Good price for the timber.
October 27, 2023
Reply from Bradfords - Newton Abbot BBS
Good Afternoon Peter
Thank you for taking the time to leave us a review.
I am happy to hear that you found placing your order online to be an easy process and where happy with the delivery service provided with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Customer error.
A problem arose of my own making and was resolved very professionally and efficiently by both Chris & Andy at the Newton Abbot depot. Top marks to BRADFORDS - well done.
October 15, 2023
Reply from Bradfords - Newton Abbot BBS
Hi Tony
I am pleased to see that you have had a positive experience with us!
Thank you very much for the kind words. We hope to see you again soon.
Kind Regards,
Sam
very helpful
They replied to my email straight away and was very helpful so was the delivery driver would recommend them
October 5, 2023
Reply from Bradfords - Newton Abbot BBS
Good Afternoon Judy
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a helpful delivery service with your order,
Thank you for your feedback and recommendation this is greatly appreciated and has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Newton Abbot BBS
Good Afternoon Jay B
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us,
Thank you for the recommendation,
We hope to see you again soon.
Kind Regards,
Katie
Great place to buy heavy timber sleepers
Timber sleepers delivered to sensible place on driveway, on time. Great customer service.
September 20, 2023
Reply from Bradfords - Newton Abbot BBS
Good Afternoon Mr Bacon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with the delivery of your order and are happy with the customer service provided with your order,
Thank you for your feedback this is greatly appreciated,
We hope to see you again soon.
Kind Regards,
Katie
Once again great service and…
Once again great service and assistance, I left clear instructions for the driver and everything was adhered to. I cannot fault the service.
September 2, 2023
Reply from Bradfords - Newton Abbot BBS
Hi Paula
I am pleased to see that you have had a positive experience with us! Always great to hear the service has been consistent and to a high level.
Thank you for coming back to us and we hope to see you again soon.
Kind Regards,
Sam
Just what I wanted
August 23, 2023
Reply from Bradfords - Newton Abbot BBS
Hi Daren
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
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