Bought a E63s from Mark, honest salesman and car was spot on. Would go back and buy from here anytime. Car looked even better in person perfect condition just as he described. Travelled up from Devon... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Saw Skoda Yeti with low mileage and traveled down from Aberdeenshire, picked up at station by Mark. Sorted out out everything, new ownership, road tax,new MOT and gold standard warranty. Brilliant ser... See more
Company replied
Found car on auto trader and spoke to Mark who described how it was.....I was somewhat sceptical because it was such low miles for its age. My son lived closer to me and he went to inspect it and repo... See more
Fantastic and professional service from start to finish. Mark was exemplary. Bought a car, traded in a car and changed private plates on both with ease. Paperwork handled to the highest degree. Our fi... See more
Company replied
Company details
Written by the company
Used cars for sale in Livingston & West Lothian: Braidwood Motor Company: Competitive finance deals, part exchanges welcome, call now!
Contact info
United Kingdom
- braidwoodmotors.com
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing service & great car condition
Just purchased an A3 from Mark and it was the best experience of buying a car I’ve ever had. Car came fully serviced and MOT and Mark was so helpful throughout the full process. The car is in amazing condition would 100% recommend friends and family to buy from braidwood.

Reply from BRAIDWOOD MOTOR COMPANY LIMITED
Jaguar E Pace…
We had been looking for a Jaguar E Pace for quite a while and saw one advertised at Braidwood Motor Company, we phoned up and spoke to Mark about the car and he told us about it , we arranged to travel down on the Saturday to view the car and it was exactly as he described it, within a couple of hours Mark had everything in hand and the car was ready to be driven home , we had a slight issue with a dash board warning light coming on and again Mark told us to book it in at our local Jaguar dealer and Braidwood would pick up the bill , all in all I would have no problem buying another car from them as it’s good to know that you can trust them .

Reply from BRAIDWOOD MOTOR COMPANY LIMITED
Got my car today (a day earlier than…
Got my car today (a day earlier than expected) and couldn’t be happier. The whole process was smooth and easy, with great communication the entire time. I was even helped out to find a cheaper finace rate on my car which was appreciated. Would highly recommend if you are looking for a top of the range cars and excellent services throughout.

Reply from BRAIDWOOD MOTOR COMPANY LIMITED
Just collected our 2020 Discovery…
Just collected our 2020 Discovery Sport, bought many cars in my time but never had service like Mark provides, excellent and a 6 month warranty.
I hope that all the folk searching for a quality car have a look at Braidwood Motors very nice cars backed up with quality salesmen.
Thanks very much
John Winters

Reply from BRAIDWOOD MOTOR COMPANY LIMITED
Fantastic service
I purchased a car from Braidwood in December. Sadly, as cars sometimes do, it developed two faults which Braidwood Motors could not have known about at time of purchase and was after the sale.
Great service is often more important when things go wrong rather than when things go right.
Braidwood Motors fixed all issues quickly, on time and always as promised.
Much better service than bigger dealerships with a personal touch.
I would highly recommend them and will certainly use them again.

Reply from BRAIDWOOD MOTOR COMPANY LIMITED
Just picked up my new jaguar e pace…
Just picked up my new jaguar e pace from mark today top service from start to finish! Mark even picked me and my sister up from the train station after travelling from Newcastle! Beautiful car at a fab price and spotless… Would highly recommend!!!!
Thank you so much ⭐️

Reply from BRAIDWOOD MOTOR COMPANY LIMITED
AVOID
AVOID! bought my car in part x didnt change the v5 over and have been fined for no insurance or tax which i told the garage to change it. AVOID!

Reply from BRAIDWOOD MOTOR COMPANY LIMITED
Great experience with Mark
Great experience with Mark. I didn’t want to travel to see the car, and Mark was happy to send lots of videos, inside and out. He also arranged the car to be transported to me once we did a deal. The car was spot on, as described. It all couldn’t have been easier.
Excellent service all round.

Reply from BRAIDWOOD MOTOR COMPANY LIMITED
Excellent customer service from…
Excellent customer service from Mark,with no pressures to buy, the complete sale was straightforward with Mark going that bit extra.

Reply from BRAIDWOOD MOTOR COMPANY LIMITED
Great experience
Recently completed purchase of a Jaguar I-Pace from Braidwood Motors. Mark was very helpful and made the whole process from enquiry to collection, straight forward and stress free. We are very happy with our new car and would highly recommend.

Reply from BRAIDWOOD MOTOR COMPANY LIMITED
I’m a repeat customer following a…
I’m a repeat customer following a successful purchase first time round and my recent experience matched my first. I love my new bmw 1 series, and dealing with Neil and mark directly was a pleasure as they were extremely helpful and made the process easy. As I am young, I haven’t had a lot of experience in buying a car and both times this company made me feel comfortable and confident in my purchase. I have never had any issues with both cars, and have been extremely grateful to have received the customer service they provided.

Reply from BRAIDWOOD MOTOR COMPANY LIMITED
Bought a BMW M240i off of Mark
Mark was very helpful and explained everything to me in great detail

Reply from BRAIDWOOD MOTOR COMPANY LIMITED
Bought a Mercedes GLB from Mark
Bought a Mercedes GLB from Mark. We received excellent customer service. Very attentive and great at communicating back and forth without feeling pressured. The car was in pristine condition when collecting and even went the extra mile to add the personal little touches that big dealers don’t care or do! Couldn’t recommend BRAIDWOOD motors anymore and definitely will be back.

Reply from BRAIDWOOD MOTOR COMPANY LIMITED
Great service and fantastic range of used cars
First time I've used Braidwood Motors but certainly won't be the last. Tremendous service from Mark with no sales bull#hit just good honest service both when dealing with my trade in and when buying my new car.

Reply from BRAIDWOOD MOTOR COMPANY LIMITED
High Quality SUV from Braidwood Motors…
Recently completed purchase from Braidwood Motors. Neil made the whole experience as stress free as possible. I received a very satisfactory price for my trade-in, my new vehicle was beautifully prepared, and they provided a couple of great extras after the deal was concluded.

Reply from BRAIDWOOD MOTOR COMPANY LIMITED
My family have bought numerous cars…
My family have bought numerous cars from braidwood and have had excellent customer service thanks for my new range rover my wife loves it

Reply from BRAIDWOOD MOTOR COMPANY LIMITED
Just bought my second car from this…
Just bought my second car from this company I wouldn’t go anywhere else my experience has been excellent and thanks to Mark for being so helpful. For a stress free trade in and purchase this company will always be my go to now. I love my new car

Reply from BRAIDWOOD MOTOR COMPANY LIMITED
Bought a car from this company was…
Bought a car from this company was really helpful and easy to deal with definitely will be back and would highly recommend wouldn’t go anywhere else now

Reply from BRAIDWOOD MOTOR COMPANY LIMITED
All round great experience
Third car ive bought from braidwood - great service and after care from these guys. All round really pleased with my experience here and will definetly be back for my next purchase. Plenty high spec cars for great prices here best garage in the area by a mile.

Reply from BRAIDWOOD MOTOR COMPANY LIMITED
GREAT SERVICE
Went down to see a car on Sunday. Signed off the finance with their approved broker same day.
Very pleased with the offer for my trade-in. They have some nice higher spec cars.
Car was washed n valeted again for collection (not that it needed it).
Well done Mark n team. Very pleased with my purchase.

Reply from BRAIDWOOD MOTOR COMPANY LIMITED
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







