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Brainmanager Reviews 12,736

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TrustScore 4.5 out of 5

4.4

Educational Testing Service
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, highlighting the helpfulness, kindness, and understanding of the support team. Many people found the user experience positive, appreciating the straightforward questions and ease of managing pages, which contributed to a good learning experience and helped them gain insights. However, some customers were dissatisfied with the payment process, noting that the requirement to pay for results was not clearly communicated upfront. A few people also mentioned issues with recurring charges or unclear subscription details, leading to frustration and concerns about unexpected charges.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, with many finding the website easy to use and the... See more

Price

Customers consistently express disappointment with the pricing, often feeling misled as the service is... See more

Payment

Users describe negative interactions with payment. Many reviewers express frustration and annoyance over... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness and... See more

Service

Customers had ambiguous experiences with service. Many reviewers praised the customer service as top-notch,... See more

Based on these reviews

Rated 4 out of 5 stars

I forgot to cancel a subscription and money was naturally withdrawn from my account. When I asked for help they did anything in their way to do just that. I’m grateful and happy for such service well... See more

Rated 4 out of 5 stars

I liked that the questions were straight forward and the answers were in a multiple choice format.

Rated 5 out of 5 stars

AWESOME ANGELO Thank you ever so much for your exceptional customer service ..!! Lots of LOVE & UNICORN Sparkles Baker-Girl 🦄🌸🌈✨💖x x

Rated 5 out of 5 stars

Nice customer service and overall great website to quiz yourself, definitely look forward to using their services and website. Thank you to Angelo from their support team! Had an issue with the subsc... See more

Company details

  1. Educational Testing Service

Written by the company

Get to know yourself. An online platform for everything regarding online testing.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

13K reviews

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Replied to 74% of negative reviews

Typically takes over 1 month to reply

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