Brainsmate Reviews 

1,106
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 925 reviews, reviewers had a great experience with this company. Customers consistently describe the tests as genuinely fun, engaging, and a wonderfully stimulating way to challenge their brain while checking cognitive skills. Consumers frequently appreciate the smooth progression, clear design, and interesting questions that make the entire testing process thoroughly enjoyable and educational from start to finish. However, some customers also noted unexpected extra charges and recurring subscription fees that felt entirely unclear during the initial transaction phase. Reviewers expressed significant frustration regarding the automatic renewals and the excessive difficulty of trying to cancel the unwanted monthly payments afterwards.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting fun and challenging puzzles that... See more

Payment

Clients share negative opinions on payment, reporting widespread frustration over unexpected recurring... See more

Subscription

Customers experienced significant frustration regarding the subscription, reporting that a small initial test... See more

Price

Users describe negative interactions with price, noting that an initial small fee for the test unexpectedly... See more

Product

People report positive experiences with product, highlighting the fun and inspiring puzzles along with easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

You do their test and then they ask for usd1.99 to get your results. When you pay this, somewhere in the fine print tjey grab permission to subscribe you at usd60 per month. No invoice is provided u... See more

Company replied

Rated 4 out of 5 stars

It was fun and informative. I tested a long time ago when I was a teen and got 119 but seeing how my mind has developed to 131 I'm really impressed with myself. I do however wish there was a clear p... See more

Company replied

Rated 4 out of 5 stars

Have never done one before so had nothing to compare with but enjoyed anyway so gave a fair opinion.

Company replied

Rated 4 out of 5 stars

It was fun the paying part was a little annoying but it was only a dollar so I don't really care

Company replied


Company details

  1. Educational Testing Service

About Brainsmate

Written by the company

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What is BrainsMate?

Unlock Your Mental Edge. Curious about your cognitive potential? BrainsMate provides the exact tests, insights, and training tools you need to map your intellect and actively build a sharper mind.

🧠 Assess Your Intellect

Receive your precise IQ results alongside a complete, section-by-section performance analysis. Gain a comprehensive overview of your specific cognitive strengths and decode your natural thinking style.

🎯 Train & Improve

Actively support your cognitive growth using our dedicated training platform. Push your mental limits with our curated collection of brain training games, logic puzzles, and daily tests & quizzes.

🌱 Expand Your Growth

Take your personal development even further with additional, deep-dive assessments focused on your career, relationships, and self-growth.

Need assistance?

No matter where you are on your personal development journey, we're here to help. If you ever have questions about your results or account, please reach out to our team.

Contact Us

Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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3.9

All reviews

(1,106)

1,094 reviews in the last 12 months

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Rated 4 out of 5 stars
Brainsmate logo

Reply from Brainsmate

Dear John Morgan,

We’re delighted to hear that you found BrainsMate both interesting and informative. It’s great to know you enjoyed the experience, and we appreciate you sharing your thoughts!

If you have any questions or need assistance, please feel free to contact us.

Customer Support Team
BrainsMate

Rated 1 out of 5 stars

Absolute scammers

Absolute scammers! Do not pay the 1€ fee, it just enrols you into a subscription. Contact their support and dispute the subscription as soon as you can dispute.brainsmate.com. Try to cancel the subscription through PayPal or your card provider.

November 3, 2026
Unprompted review
Brainsmate logo

Reply from Brainsmate

Dear Radin Rashkov,

Thank you for sharing your feedback. We understand your concerns regarding the payment.

If we have correctly identified your account, we can confirm that your subscription has been cancelled and no further subscription charges will be made.

If you have any additional questions or need assistance, please feel free to contact our Customer Support Team at support@brainsmate.com.

Customer Support Team
BrainsMate

Rated 5 out of 5 stars

Thanks it’s great

Thanks it’s great

November 3, 2026
Brainsmate logo

Reply from Brainsmate

Dear Charlotte Dubois,

We’re delighted to hear that you had a great experience with BrainsMate. Your feedback means a lot to us!

If you have any questions or need assistance, please feel free to reach out to our Customer Support Team at support@brainsmate.com.

Customer Support Team
BrainsMate

Rated 4 out of 5 stars

very good hello

November 3, 2026
Brainsmate logo

Reply from Brainsmate

Dear Paisley,

Thank you for your feedback! We’re happy to hear that you had a positive experience with BrainsMate. We appreciate you taking the time to share your thoughts!

If you have any questions or need assistance, please feel free to contact our Customer Support Team at support@brainsmate.com.

Customer Support Team
BrainsMate

Rated 5 out of 5 stars

It was fascinating

It was fascinating

November 3, 2026
Brainsmate logo

Reply from Brainsmate

Dear Jill Davenport,

Thank you for sharing your feedback! We’re delighted to hear that you found the BrainsMate experience fascinating. We appreciate you taking the time to share your thoughts with us!

If you have any questions or need assistance, please feel free to contact our Customer Support Team

Customer Support Team
BrainsMate

Rated 5 out of 5 stars

Val kelly

No answer really just interestef

November 3, 2026
Brainsmate logo

Reply from Brainsmate

Dear ValVal Kelly,

Thank you for your feedback! We’re glad to hear that BrainsMate sparked your interest. We appreciate you giving our platform a try and sharing your thoughts with us.

If you have any questions or need assistance, please feel free to contact our Customer Support Team at support@brainsmate.com.

Customer Support Team
BrainsMate

Rated 1 out of 5 stars

PURE SCAM! Hidden subscription trap—DO NOT TRUST THIS SITE!

Absolute thieves. I paid a small one-time fee of $1 to see my IQ test results as challenge with friends, believing it was a single, isolated transaction. Instead, BrainsMate used my Google Pay wallet to grab my debit card details and secretly enrolled me in a massive recurring subscription of ($39.99) every 4 weeks without my clear consent.

They deliberately hide their subscription terms to trick people into giving up their card data, and then they bypass Google entirely to charge your card directly from their own system so you can't easily cancel it. Their support takes forever to respond because they are drowning in complaints from people they’ve ripped off.

I have already frozen my card, ordered a replacement from my bank, and filed a formal chargeback dispute for unauthorized transactions. Stay far away from this fraudulent site. They are running a textbook subscription trap.

November 3, 2026
Unprompted review
Brainsmate logo

Reply from Brainsmate

Dear Martin,

Thank you for taking the time to share your feedback. We understand that you have serious concerns regarding the initial payment, subscription terms, recurring charges, and the cancellation process.

Please contact our Customer Support Team at support@brainsmate.com so we can locate your account, review the payment details, and address any outstanding questions.

Customer Support Team
BrainsMate

Rated 1 out of 5 stars

Fun IQ test that seemed pretty accurate, until...

Fun IQ test that seemed pretty accurate, especially for a $1 payment. Until I read another review and discovered that I had apparently, unknown to me, subscribed to a monthly payment. I went into Paypal and discovered that this was indeed the truth. One of the reasons I use Paypal online is so that I can easily cancel sneaky and dishonest scams like this.

November 3, 2026
Unprompted review
Brainsmate logo

Reply from Brainsmate

Dear Rob Johnson,

Thank you for sharing your experience. We’re glad you enjoyed the IQ test and found the result fairly accurate. We also understand your concerns about the recurring subscription and the information presented during the payment process.

If you would like us to review your subscription or have any questions about the payment terms, please contact our Customer Support Team at support@brainsmate.com.

Customer Support Team
BrainsMate

Rated 5 out of 5 stars

Truly enjoyed completing this

Truly enjoyed completing this. It was good fun and good to see results at the end

November 3, 2026
Brainsmate logo

Reply from Brainsmate

Dear Hilary Wightman,

Thank you for your lovely feedback! We’re delighted to hear that you enjoyed completing the test, had fun along the way, and appreciated being able to see your results at the end.

If you have any questions or need assistance, please feel free to contact our Customer Support Team at support@brainsmate.com.

Customer Support Team
BrainsMate

Rated 5 out of 5 stars

Great test

Great test, and fun

November 1, 2026
Brainsmate logo

Reply from Brainsmate

Dear Simon,

Thank you for your feedback! We’re happy to hear that you enjoyed the test and found it both fun and engaging. We appreciate you taking the time to share your experience with BrainsMate!

If you have any questions or need assistance, please feel free to contact our Customer Support Team at support@brainsmate.com.

Customer Support Team
BrainsMate

Rated 5 out of 5 stars

Interesting!

November 2, 2026
Brainsmate logo

Reply from Brainsmate

Dear Michael Preyde,

Thank you for your feedback! We’re glad to hear that you found BrainsMate interesting.

If you have any questions or need assistance, please feel free to contact our Customer Support Team at support@brainsmate.com.

Customer Support Team
BrainsMate

Rated 4 out of 5 stars

YOU WILL GET A BETTER SCORE IF NO ONE'S BABBLING IN THE BACKGROUND!!!

I probably shouldn't have gotten stoned first!!!

November 2, 2026
Brainsmate logo

Reply from Brainsmate

Dear Rad Saber,

Thank you for your honest and humorous feedback! We appreciate you giving the test a try and hope you had fun along the way!

If you have any questions or need assistance, please feel free to contact our Customer Support Team at support@brainsmate.com.

Customer Support Team
BrainsMate

Rated 5 out of 5 stars

Comprehensive and detailed information…

Comprehensive and detailed information is greatly appreciated.

November 3, 2026
Brainsmate logo

Reply from Brainsmate

Dear Jonathan Scanlan,

Thank you for your kind feedback! We’re pleased to hear that you appreciated the comprehensive and detailed information provided by BrainsMate.

If you have any questions or need further assistance, please feel free to contact our Customer Support Team.

Customer Support Team
BrainsMate

Rated 5 out of 5 stars
Brainsmate logo

Reply from Brainsmate

Dear Elizabeth Funka,

Thank you for your feedback! We’re glad you enjoyed the test and found the questions manageable without too much math. We hope the experience was both fun and engaging!

If you have any questions or need assistance, please feel free to contact us.

Customer Support Team
BrainsMate

Rated 5 out of 5 stars

I just enjoyed doing it!

November 2, 2026
Brainsmate logo

Reply from Brainsmate

Dear Kathleen Cure,

We’re delighted to know that you enjoyed taking the test. It’s wonderful to hear that you had a positive experience with BrainsMate, and we appreciate your support!

If you have any questions or need assistance, please feel free to contact us.

Customer Support Team
BrainsMate

Rated 5 out of 5 stars

Easy to do

Easier than expected

November 2, 2026
Brainsmate logo

Reply from Brainsmate

Dear Kris Fredlund,

We’re glad to hear that you found the test easy to complete and perhaps even easier than you expected. We appreciate you giving BrainsMate a try!

If you have any questions or need assistance, please feel free to contact our Customer Support Team at support@brainsmate.com.

Customer Support Team
BrainsMate

Rated 2 out of 5 stars

Was not free

Was not free
Wants a dollar and email.

November 2, 2026
Brainsmate logo

Reply from Brainsmate

Dear John Smith,

Thank you for your feedback.

If you have any questions or need assistance, please feel free to contact our Customer Support Team at support@brainsmate.com.

Customer Support Team
BrainsMate

Rated 4 out of 5 stars

good over all

good over all. didn't like how you had to pay tho

November 2, 2026
Brainsmate logo

Reply from Brainsmate

Dear Lincoln,

We’re glad to hear that you had a good overall experience.

If you have any questions about our pricing or need assistance, please feel free to contact our Customer Support Team.

Customer Support Team
BrainsMate

Rated 5 out of 5 stars
Brainsmate logo

Reply from Brainsmate

Dear Sylvia McKenzie,

Thank you for sharing your experience! We’re delighted that your results brought such a pleasant surprise. It’s wonderful to hear that BrainsMate helped you discover something new about your cognitive abilities.

If you have any questions or need assistance, please feel free to contact our Customer Support Team at support@brainsmate.com.

Customer Support Team
BrainsMate

Rated 5 out of 5 stars
Brainsmate logo

Reply from Brainsmate

Dear Joseph Rocchio,

Thank you for your feedback! We’re delighted to hear that you found BrainsMate easy to navigate and fun to use. Making the experience both enjoyable and user-friendly is important to us, and we’re glad you appreciated it!

If you have any questions or need assistance, please feel free to contact our Customer Support Team at support@brainsmate.com.

Customer Support Team
BrainsMate

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