You do their test and then they ask for usd1.99 to get your results. When you pay this, somewhere in the fine print tjey grab permission to subscribe you at usd60 per month. No invoice is provided u... See more
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It was fun and informative. I tested a long time ago when I was a teen and got 119 but seeing how my mind has developed to 131 I'm really impressed with myself. I do however wish there was a clear p... See more
Company replied
Have never done one before so had nothing to compare with but enjoyed anyway so gave a fair opinion.
Company replied
It was fun the paying part was a little annoying but it was only a dollar so I don't really care
Company replied
Company details
About Brainsmate
Written by the company
Join our community
What is BrainsMate?
Unlock Your Mental Edge. Curious about your cognitive potential? BrainsMate provides the exact tests, insights, and training tools you need to map your intellect and actively build a sharper mind.
🧠 Assess Your Intellect
Receive your precise IQ results alongside a complete, section-by-section performance analysis. Gain a comprehensive overview of your specific cognitive strengths and decode your natural thinking style.
🎯 Train & Improve
Actively support your cognitive growth using our dedicated training platform. Push your mental limits with our curated collection of brain training games, logic puzzles, and daily tests & quizzes.
🌱 Expand Your Growth
Take your personal development even further with additional, deep-dive assessments focused on your career, relationships, and self-growth.
Need assistance?
No matter where you are on your personal development journey, we're here to help. If you ever have questions about your results or account, please reach out to our team.
Contact UsContact info
United States
- brainsmate.com
3.9
Great
1K reviews
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This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Only done the initial test and paid £1…
Only done the initial test and paid £1 for my results which I was fine with, so far so good doesn’t look like they role you into a monthly sub but I’ll keep this updated
November 2, 2026
Reply from Brainsmate
Dear Jacob Donaldson,
Thank you for sharing your initial experience with BrainsMate! We’re glad to hear that the test and results process has been straightforward so far.
We appreciate you taking the time to leave feedback and hope you continue to have a positive experience!
Customer Support Team
BrainsMate
Total scam
Total scam.
Do the test and you are signed up for a subscription.
The only way to cancel the subscription is to email them.
In my case, the subscription was a 7 day free trial. I emailed to cancel well within the 7 days, they replied to that email and still didn’t cancel the subscription and charged me.
Then a sequence of emails about their refund policy not allowing them to refund me and a refund of 75% off being their ‘final offer’ . I expect these emails are automated with the aim of hoping the person will give up and let them keep at least some of the amount charged.
Got the refund only by insisting and saying I would initiate a charge back with my bank.
Never have I felt so stupid as falling for a free iq test advertised via Facebook!
October 31, 2026
Unprompted review
Reply from Brainsmate
Dear Caro,
Thank you for sharing your experience.
We’re glad to hear that your refund was ultimately resolved. If you have any remaining questions about your account or subscription, please contact our Customer Support Team at support@brainsmate.com.
Customer Support Team
BrainsMate
It was a challenge that I wanted to see…
It was a challenge that I wanted to see how I compared with other folks.
November 2, 2026
Reply from Brainsmate
Dear Bruce Hornbeck,
Thank you for sharing your experience! We’re glad you enjoyed the challenge and had the opportunity to explore how your results compare with others.
We appreciate your interest in BrainsMate and hope you found the experience both engaging and insightful!
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear Anya Ferriere,
Thank you for your lovely feedback!
We’re delighted to hear that you found the test fun and enjoyed the mental workout. It’s great to know you had an engaging experience with BrainsMate!
Customer Support Team
BrainsMate
Great IQ test
very clear instructions, variety of puzzles, fairly quickly presented and processed
November 2, 2026
Reply from Brainsmate
Dear Frank Fowler,
Thank you for your great feedback!
We’re delighted that you appreciated the clear instructions, variety of puzzles, and smooth pace of the test. It’s wonderful to know you had such a positive experience with BrainsMate!
Customer Support Team
BrainsMate
This company is not legitimate I paid 1…
This company is not legitimate I paid 1 pound initially and they took twenty pounds out of my account, I’m a 14 years old and just wanted to see my iq and I have been robbed
November 2, 2026
Unprompted review
Reply from Brainsmate
Dear Ali,
Thank you for bringing this to our attention.
We would like to look into your situation and help clarify the charges. Please ask a parent or guardian to contact our Customer Support Team at support@brainsmate.com so we can review the account and payment details with them.
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear Erik,
Thank you for your feedback! We’re happy to hear that you found the process of receiving your IQ results effective and straightforward.
We appreciate you choosing BrainsMate and sharing your experience with us!
Customer Support Team
BrainsMate
Surprising result
November 2, 2026
Reply from Brainsmate
Dear Mr Graham Baker,
Thank you for sharing your feedback! We’re glad to hear that your results gave you a surprise. It’s always interesting to discover something new about the way we think.
We appreciate you taking the time to share your experience!
Customer Support Team
BrainsMate
I enjoyed the questions and they were…
I enjoyed the questions and they were clearly laid out and the instructions were also very clear.
November 2, 2026
Reply from Brainsmate
Dear Paul,
Thank you for your thoughtful feedback! We’re pleased to hear that you enjoyed the questions and found both the layout and instructions clear and easy to follow.
We appreciate you taking the time to share your experience with us!
Customer Support Team
BrainsMate
The website is pretty straight forward.
November 2, 2026
Reply from Brainsmate
Dear Leah,
Thank you for your feedback! We're pleased to hear that you found the website easy to navigate and the overall experience straightforward. Your satisfaction is greatly appreciated!
Best regards,
Customer Support Team
BrainsMate
It was great
November 2, 2026
Reply from Brainsmate
Dear Jude,
Thank you for your positive feedback! We're delighted to hear that you had a great experience with Brainsmate. Your support is truly appreciated, and we hope you enjoyed the opportunity to challenge your thinking skills!
Best regards,
Customer Support Team
BrainsMate
The way the question are asked and to…
The way the question are asked and to put them in perspective so you have think a little more about that answers. That's all than, you regards
November 2, 2026
Reply from Brainsmate
Dear Customer,
Thank you for sharing your thoughts! We're glad you appreciated the way the questions were presented and how they encouraged you to think critically and consider your answers carefully. Your feedback is greatly appreciated, and thank you for taking the time to try Brainsmate!
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear John,
Thank you for sharing your experience! It's great to know that you found the IQ test valuable and engaging. Your support is greatly appreciated!
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear Aaron,
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the challenge and found the test to be a great mental workout. Keeping your mind active while having fun is exactly what we aim to offer. We appreciate your support and hope you enjoy more brain challenges with us!
Best regards,
Customer Support Team
BrainsMate
when it was all over you only asked for…
when it was all over you only asked for one dollar I can afford that almost all the others asked for much more
November 2, 2026
Reply from Brainsmate
Dear Customer,
Thank you for sharing your feedback! We're glad you found our test affordable and appreciated the opportunity to explore your cognitive abilities at a reasonable price. We strive to make the experience accessible and enjoyable. Thank you for choosing Brainsmate!
Best regards,
Customer Support Team
BrainsMate
ABSOULUTELY APPALING EXPERIENCE-BEWARE…
ABSOULUTELY APPALING EXPERIENCE-BEWARE OF UNEXPECTED CHARGES!
I am extremely disappointed with my experience with Brainsmate.
I made a one-off payment to obtain an IQ test result. I subsequently emailed the company, explicitly stating that I did not wish to subscribe to any ongoing service and did not authorise any further payments from my account. Despite this, I have now discovered a $57 transaction pending against my account which i did not knowingly authorise.
I have contacted their customer support via email to raise my concerns and request that no money be taken from my account, but I have received no response. I would strongly caution anyone considering using Brainsmate to check the payment terms and monitor their bank statements!
November 2, 2026
Unprompted review
Reply from Brainsmate
Dear Katrina,
Thank you for bringing this matter to our attention. We're sincerely sorry to hear about your frustrating experience and understand your concerns regarding the pending charge and communication with our support team. We take all billing inquiries seriously and aim to provide clear information about our subscription terms and payment conditions during the purchase process. Please note that our support team is available to assist you at support@brainsmate.com.
We would appreciate the opportunity to review your case and clarify the situation. We apologize for any inconvenience caused and value your feedback, as it helps us improve our services and customer support.
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear Customer,
Thank you for your kind feedback! We're delighted to hear that you had a great experience with Brainsmate. We truly appreciate your support and hope to welcome you back for more engaging and enjoyable brain challenges!
Best regards,
Customer Support Team
BrainsMate
This Company scammed me
This Company scammed me. I authorized a one time payment of $1, and they signed me up for a $39.99/Mo subscription without my permission, and their website has NO option to cancel it. I will be submitting reports to the FCC and the BBB because this is absolutely ridiculous. I recommend anyone to avoid working with this company at ALL costs, they are scam artists. This is unacceptable.
October 10, 2026
Unprompted review
Reply from Brainsmate
Dear Jarrett,
We're sorry to hear that you had such a frustrating experience. We understand your concerns about the subscription and subsequent charges. Transparency and customer satisfaction are important to us, and we regret any misunderstanding regarding the subscription terms. Our support team is available to help with cancellation requests and billing inquiries. Please, contact us at support@brainsmate.com.
Thank you for sharing your feedback, as it helps us identify areas where we can improve.
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear Devin,
Thank you for sharing your feedback! We're delighted to hear that you found the answers helpful in identifying areas where you can improve. We appreciate your support and hope you continue enjoying your experience with Brainsmate!
Best regards,
Customer Support Team
I found it to be a good challenge
November 2, 2026
Reply from Brainsmate
Dear Graeme,
We're delighted to hear that you enjoyed the challenge! Our goal is to provide an engaging experience that encourages critical thinking and keeps your mind active. Thank you for choosing us!
Best regards,
Customer Support Team
BrainsMate
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