After login, Transaction page showed it clearly: changing device with case #70895 lost my filters, last game and stake. Message centre turned a simple account check into a support loop after another r... See more
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before bed, and then Email thread #61169: message centre marked resolved on older Chrome browser while the spins stayed missing. Mobile page made a basic casino issue become a support loop after 4 min... See more
The payment area button hid behind the keyboard on my nearly dead phone. The problem was that the blank table made the evening impossible to check. I was late for the train and didn't need another res... See more
sent wrong id first, support explained calmly, finally verified
Company details
Written by the company
7Gear Casino | Welcome Pack up to £5000 + 500 FS
Contact info
United Kingdom
- brand-picks-report.com
3.2
Average
190 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I skipped the bonus after reading the…
I skipped the bonus after reading the terms, yet the cashier still placed part of my deposit into a promotion wallet. Took a ticket to separate it again. had to check the account page gave me nothing clearer.
August 30, 2026
Unprompted review
halfway through the session
halfway through the session, the cashout line vanished after I switched devices. what a joke.
August 30, 2026
Unprompted review
recently played list was where it…
recently played list was where it began: casino search at Sat 7:43 showed the slot but the launch button stayed disabled. Profile page left the old status in history after I checked support ticket. 🙃
September 1, 2026
Unprompted review
Chat put me in queue position 18
Chat put me in queue position 18, then disconnected right as I typed the ticket number 27054 When I rejoined, the next agent had no history and asked me to explain it all Absolute faff
September 1, 2026
Unprompted review
Maybe I missed something
Maybe I missed something, but Date filter says no transactions, cashier shows the payout
September 1, 2026
Unprompted review
Checked later
Checked later, Passport photo upload: KYC only says review on shared flat Wi-Fi with no document name shown. Casino page stayed greyed out right after money moved
August 30, 2026
Unprompted review
On the phone the cashout page loads and…
On the phone the cashout page loads and then crashes back to the lobby.
September 2, 2026
Unprompted review
one more casino headache
one more casino headache: Cool-off button confirmed, then casino promo popups kept appearing hard to trust the cashier now
September 1, 2026
Unprompted review
After login
After login, Transaction page showed it clearly: changing device with case #70895 lost my filters, last game and stake. Message centre turned a simple account check into a support loop after another refresh.
August 30, 2026
Unprompted review
I opened request 90812 after the…
I opened request 90812 after the account screen contradicted itself. After that, the request was marked solved while nothing changed. Repeating myself twice made the ticket feel pointless. The screenshot was already in the thread.
September 1, 2026
Unprompted review
After login
After login, Low-stake filter Sat 19:16 showed it clearly: favourites vanished at Thu 11:48 and the lobby lost my filter. Message centre made the cashier wait hard to follow after another refresh.
September 1, 2026
Unprompted review
ryan ignored my ticket.
August 30, 2026
Unprompted review
FAQ cashier limits opened Wednesday.
August 31, 2026
Unprompted review
The document upload kept crashing.
August 31, 2026
Unprompted review
Ticket #18427 went quiet
August 30, 2026
Unprompted review
no KYC progress since Monday
September 2, 2026
Unprompted review
the app version of the lobby is missing…
the app version of the lobby is missing whole sections... no bingo tab, no scratchcards, and the live tables list is about half the length of the one on the site. nobody mentions that when they push you to install it.
August 30, 2026
Unprompted review
Bank transfer option disappeared right…
Bank transfer option disappeared right after verification passed.
September 2, 2026
Unprompted review
Not even angry
Not even angry, just tired: The live casino table froze right after I changed the stake
September 2, 2026
Unprompted review
was ready for the usual mobile…
was ready for the usual mobile disaster. spins loaded smooth, happy about that.
August 31, 2026
Unprompted review
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