After login, Transaction page showed it clearly: changing device with case #70895 lost my filters, last game and stake. Message centre turned a simple account check into a support loop after another r... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
before bed, and then Email thread #61169: message centre marked resolved on older Chrome browser while the spins stayed missing. Mobile page made a basic casino issue become a support loop after 4 min... See more
The payment area button hid behind the keyboard on my nearly dead phone. The problem was that the blank table made the evening impossible to check. I was late for the train and didn't need another res... See more
sent wrong id first, support explained calmly, finally verified
Company details
Written by the company
7Gear Casino | Welcome Pack up to £5000 + 500 FS
Contact info
United Kingdom
- brand-picks-report.com
3.2
Average
190 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Email support answered my screenshot
Email support answered my screenshot. After that, the FAQ paragraph ignored the screenshot. the chat closing mid-message was the bit that ended it for me. The screenshot was already in the thread.. It was a small issue until the account pages kept disagreeing same screen.
August 30, 2026
Unprompted review
The payment area button hid behind the…
The payment area button hid behind the keyboard on my nearly dead phone. The problem was that the blank table made the evening impossible to check. I was late for the train and didn't need another restart. I spent so long comparing the screens that my coffee went cold SERIOUSLY.
September 1, 2026
Unprompted review
The game opened then blocked
August 31, 2026
Unprompted review
Refreshed it twice
Refreshed it twice, Bonus claim Sat 8:22: reload code took the deposit at Tue 18:24 but the casino showed no active bonus. Account history hid the next step while I watched the account page. great
August 30, 2026
Unprompted review
After login
After login, Cashback note Sun 15:48 showed it clearly: Crazy Time moved wagering by 5% at Fri 21:41 after the promo implied more. Message centre stayed greyed out after I checked chat window.
August 30, 2026
Unprompted review
The game list looked much bigger before…
The game list looked much bigger before I registered on mobile.
September 2, 2026
Unprompted review
Liam answered my ticket #7516 with a…
Liam answered my ticket #7516 with a cheerful paragraph that solved nothing. I asked about a frozen cashout, not how to reset my password.
Felt like talking to a wall with emojis. I closed the tab after that because the whole flow felt messy
September 1, 2026
Unprompted review
Case 7986
Case 7986; queue position reset on shared flat Wi-Fi and threw me into the lobby. Casino page made one payment page feel like guesswork on ticket #80708.
August 30, 2026
Unprompted review
Profile status changed from verified to…
Profile status changed from verified to pending after I requested a small withdrawal. No warning before that, just a new document box. The issue stayed unresolved in the history.
The detail mattered because the balance had changed.
August 30, 2026
Unprompted review
the provider filter lists eighteen…
the provider filter lists eighteen studios... only nine have games in the lobby.
August 31, 2026
Unprompted review
Verification email said approved
Verification email said approved. The account page still showed review, and the cashier would not let the 68 withdrawal move forward. The account page gave me nothing clearer. That is where the irritation started for me.
September 1, 2026
Unprompted review
In my case
In my case, the same eight slots have been in the popular row since february. I know since I have been playing here since then, and two of the eight haven't been playable on my account for a month of that.
August 30, 2026
Unprompted review
One more casino headache
One more casino headache: debit card cashout showed paid in the cashier, but my bank still had nothing and support did not explain it again
August 31, 2026
Unprompted review
Oliver from inbox answered verification…
Oliver from inbox answered verification with password instructions
August 30, 2026
Unprompted review
Gates showed in casino search
Gates showed in casino search, but the slot would not open after login
September 2, 2026
Unprompted review
selfie upload became a problem when…
selfie upload became a problem when email said my document was accepted after 5 minutes but the profile page rejected it. Profile page showed the opposite of the profile page before I closed the tab.
August 31, 2026
Unprompted review
No thanks
No thanks, Sweet Bonanza appeared on desktop, but mobile casino showed it as unavailable still waiting
September 1, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.