BrandecosseReviews 

209
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality, comfort, and craftsmanship, often noting how well they perform in various conditions. Many people appreciate the boots' durability and how comfortable they are right out of the box, feeling like slippers for some. The service is frequently described as impeccable, with fast delivery and helpful communication from the staff, making the ordering process smooth and efficient. However, some customers experienced minor issues such as items not arriving exactly when needed or slight delays in delivery communication. A few people also mentioned that the sizing could be on the smaller side or that the boots required a bit of breaking in, and one reviewer noted that their boots were not waterproof as expected.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the high quality, craftsmanship, and... See more

Quality

People report positive experiences with quality, consistently praising the high-quality materials, superb... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the super quick and prompt... See more

Service

Reviewers mention positive feedback about service, consistently describing it as top-class, excellent, and... See more

Order

Customers consistently note positive experiences with order, praising the simplicity and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a fantastic company to deal with. Great advice on the telephone prior to placing my order and then my Capriolo boots arrived within 48 hrs. I’ve now walked about 20 miles in them and they are in... See more

Company replied

Rated 5 out of 5 stars

These boots were delivered in good time and are exactly as described. I have been putting them through their paces over the last 2 weeks, lots of mud, hills, tarmac and lots of water. I have had numer... See more

Rated 5 out of 5 stars

Amazing customer service. Emailed some questions, good, knowledgeable responses. Order placed for a pair of Capriola Alto and they held delivery date for me as I was away. Arrived when they said they... See more

Rated 5 out of 5 stars

Quick delivery perfect when my old other branded boots split on Wednesday and I was wearing my new brandcosse boots on Saturday! Didn’t have time to break them in lucky for me they felt like slipper... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Clothing Store
  4. Clothing Supplier

Written by the company

Brandecosse is a British footwear brand rooted in the Galloway Hills of Scotland, built on over 40 years of shoemaking expertise. Family-founded and driven by a passion for the outdoors, we create premium walking, hiking and hunting boots designed to go the distance. Blending traditional craftsmanship with modern performance, every pair is made with purpose — to be worn in, not worn out. We focus on durability, comfort, and timeless design, producing footwear that supports real adventures in real conditions. At Brandecosse, we believe in buying better and buying less. Our boots are made to stand the test of time, delivering reliable performance and enduring quality with every step. Season after season. Year after year.


Contact info

4.8

Excellent

TrustScore 5 out of 5

209 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(209)

126 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely fantastic to dealing with…

Absolutely fantastic to dealing with this company, order placed and delivery was the next day. The boots are just as good I’ve used and other brand for the last 15 years I made the change and at this point glad I did, the true test is time, I am sure that these will not let me down.

February 19, 2026
Rated 5 out of 5 stars

Excellent product

Excellent product. Did i mention the Cervo Rosso Boots are excellent.
Online ordering and postage times are great.
Ih and the boots are excellent.
Faultless 👌👌👌👌

February 17, 2026
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Rated 5 out of 5 stars

Very satisfied

Comfortable and very well made boots. Very good customer service. Will certainly purchase again.
Spare different coloured laces is a nice touch.

February 20, 2026
Unprompted review
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Rated 4 out of 5 stars

Good experience but

Good experience but
Good:
The product feels good and its nice quality
Sales people nice and avaiable

To improve:
Pre information about taxes ant douane charges to europe. My case cost extra more 130€ only on taxes and TVA.

February 5, 2026
Rated 5 out of 5 stars

I bought my boots knowing I probably…

I bought my boots knowing I probably won’t ever use them in the way they were designed to, however what I can say, they are comfortable out of the box, warm in cold weather, I have walked in them for a few hours at a time with no issues, cleaning is a pleasure . I was nervous spending this much money on a pair of boots but now feel comfortable with the quality and longevity claims.

January 26, 2026
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Rated 5 out of 5 stars

Best hiking shoes ever!!

First, the shoes are absolutely great. Second, when I THOUGHT I had a problem with a shoe and emailed Brandecosse for assistance, I received an immediate response and, as it turned out, I had no real problem. I am a fan for life of these shoes.

February 2, 2026
Rated 5 out of 5 stars

Fantastic boots

I’ve been wearing the Brandecosse Cervo Rossa boots for beating and I’m really impressed. They did need a bit of breaking in at first, but once they’d softened they are extremely comfortable. They feel solid and well made, give excellent grip and support. I can wear them all day without any issues. A tough, reliable boot that does exactly what it’s meant to do and looks the part too. Everyone asks me about them.

January 30, 2026
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Rated 5 out of 5 stars

I’ve spent years in the armed forces…

I’ve spent years in the armed forces and most of my working life on my feet, I was a bit nervous about buying these boots without trying them on. However a week in the boots fit like slippers and I'm very impressed with the quality. If you are looking for boots buy these!

January 27, 2026

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