Breathelio Reviews 1,210

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

AVOID!! the purchase is not Risk Free. It's misleading to consumers that if the product doesn't help you quit as claimed that you're not risking your money. €60 for a stick with a hole. It's only r... See more

Company replied

Rated 4 out of 5 stars

Ordered it on 26th March. And its 15th April today and still no parcel from them. No customer care number available to contact. UPDATE: Got my parcel one month later. But it actually works as... See more

Company replied

Rated 5 out of 5 stars

I am very happy with the Breathelio product. I decided to quit smoking, but I needed something to keep my hands busy during evenings or stressful moments. The product completely meets my expectation... See more

Company replied

Rated 5 out of 5 stars

I love this item. I had the original but the new one has made lio the best product in the market hands down. Maintaining the wood outer is aesthetically better than metal but the metal inside mainta... See more

Company replied

Company details

Written by the company

At Lio®, we’re transforming cravings with our flavored air diffusers, providing relief anytime, anywhere—without nicotine, vapor, or smoke. Join us in our mission to help 100 million people quit unhealthy habits by 2030 and experience the refreshing difference with Lio®!


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3.6

Average

TrustScore 3.5 out of 5

1K reviews

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Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I find the lio very smooth in the hand

I find the lio very smooth in the hand. I have the wooden one and got it to protect my teeth from damage. They helped me come off vape. Of which I cut down my nicotine intake over a few months to 0mg. Then I switched to lio. At first I wasn’t too pleased about the other flavours apart from the mint ones because they are less aromatic. Now I do not mind that they aren’t.

August 28, 2025
Unprompted review
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Reply from Breathelio

That’s such an inspiring journey! 🌟 Amazing that you managed to reduce your nicotine to 0mg and then fully transition to Lio.

Rated 5 out of 5 stars

I FINALLY QUIT VAPING

Really can’t fault this product it has worked for me!! I am over 1 month, zero vapes or cigarettes!! I was vaping at least 3 600puff vapes a day spending £70 a week. I went completely cold turkey with this product and honestly it’s brilliant. If you’re serious about quitting then this product is a must I would only recommend the flavours cold turkey and mint for that strong taste and hot on your throat. I tried all flavours orange is nice just really weak. I must add I am using some form of nicotine replacement but iv tried that several times with this I have finally done it and im on the road to a much healthier and fitter life style! THANK YOU BREATHELIO!!!!

July 24, 2025
Unprompted review
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Reply from Breathelio

We’re thrilled that Lio has been the missing piece to help you finally quit and start living a healthier, fitter lifestyle. 💛

Rated 3 out of 5 stars

Mehh

Seems fine, but the price is ridiculous for what you get.
I really don't get how people get flavors out of those sticks. It tastes like dry air and that's it.

I dont think this is the thing that's going to make me stop vaping.

August 28, 2025
Unprompted review
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Reply from Breathelio

I'm sorry to hear that you didn’t get the experience you hoped for. 🙏

The mint flavors tend to be a bit stronger, would you be open to trying those?

Rated 5 out of 5 stars

Company is great, product is awesome

Company is great. I ordered the wrong kit originally and they dispatched another for free.
I am now two weeks vape free and it has been so easy with this device. My favourite flavours are the mint ones but they are all good.
Still can’t believe how is easy this has made quitting vaping.

August 28, 2025
Unprompted review
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Reply from Breathelio

That’s amazing to hear! 🌟

Huge congrats on being two weeks vape-free, such a big accomplishment. We’re so glad the mint flavors are your favorite and that Lio has made quitting feel easy for you.

Rated 1 out of 5 stars

Not delivered

delivery was supposed to be 3 days ago, and the delivery agent called to ask if i'm at the delivery address and I confirmed so.
Then there was no attempts to deliver, and I tried to contact the courier and Breathelio, but there's no response at all. And i'm trying to call the delivery agent but he doesn't answer.

August 25, 2025
Unprompted review
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Reply from Breathelio

I'm very sorry for this frustrating experience. 😔
Please send us an email at support@breathelio.com with your order number and details about what happened. We will immediately contact the courier on your behalf to get this resolved and make sure your package is delivered as soon as possible.

Rated 5 out of 5 stars

Real help to quit smoking

It is 10 days i gave up smoking and vaping. Since the very beginning it helped me a lot . I use Breathelio a few times a day, as it completely stopped me from whishing to smoke. Hope the result will last, but till now it' s a life changer!

August 6, 2025
Unprompted review
Rated 1 out of 5 stars

Did not receive the order.

Did not receive the order.
courier company portal says its delivered. no reponse from courier company
No response from BreatheLio customer support.

August 27, 2025
Unprompted review
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Reply from Breathelio

Please send us an email at support@breathelio.com with your order number and details about what happened. We will immediately contact the courier on your behalf to get this resolved and make sure your package is delivered as soon as possible.

Rated 5 out of 5 stars

The best solution for giving up Nicotine

The best solution for giving up a 30 year smoking habit; it was a very smooth transition and I am totally stunned how easy it was. I do not however go anywhere without my Lio and it has been an amazing relief to be free of nicotine now for six months and counting. Thank you Breathelio Team and Mees for liberating me and my lungs!!

January 30, 2025
Unprompted review
Rated 4 out of 5 stars

Extremely helpful!

Not keen on the fruit flavours, but it's possible because the wood holds the flavour from the eucalyptus and mint, so it drowns the more subtle flavours. I had already quit smoking and was vaping zero nicotine. This is a good aid to stop inhaling wet or sticky things and hopefully another step closer to being completely free!!

August 24, 2025
Unprompted review
Rated 5 out of 5 stars

The reason I’m smoke free 1-month+

The breathe lio is honestly the reason I’ve been smoke free for over one month, with no real itch to pick up another vape. My biggest worry was that I’d be tempted when I out socializing or seeing others vape, but this behavior replacement helps so much! My favorites are the mint and cold turkey ☺️

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

Bad taste and totally not helping…

Bad taste and totally not helping quitîng smoking.

Also no response when i asked for a refund

July 30, 2025
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Reply from Breathelio

I'm sorry to hear that the product didn't meet your expectations.
Please contact our customer support at support@breathelio.com, and they will provide you with the instructions for returning your order so we can process your refund.

Rated 5 out of 5 stars

It’s simple, but really effective would highly recommend

I’ve been trying quite awhile to stop smoking. I’ve tried nicotine patch nicotine gum vaping going cold Turkey but I always seem to make it a few months down and then the craving start to kick in I am feeling really hopeful using the breathe lio i’ve only managed to try the two mint based flavours which is cold turkey and mint but I can honestly say I’m feeling really hopeful. I haven’t even thought about a cigarette once as this is completely replaced that hand to mouth action and because the flavour steak acts almost as a block you feel like you’ve taken a real drag as if you would on a cigarette so it’s completely satisfied my cravings very impressed. I think this will be a long-term thing. Would highly recommend to anybody trying to stop smoking or vaping.

August 21, 2025
Unprompted review
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Reply from Breathelio

Wow, what an inspiring journey! 🌟 It’s amazing to hear that after trying so many methods, Lio has finally given you the hope and relief you’ve been looking for.

Rated 5 out of 5 stars

Best product i have ever tried

From the very first day of using the Breather Lip, I noticed a real difference my urge to smoke dropped instantly. By the time I reached day 12, I was down to just one or two cigarettes a day, which for me is the most important step toward stopping completely. It gave me control in a way I never had before, and it feels like the real key to finally quitting for good

August 1, 2025
Unprompted review
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Reply from Breathelio

You’re taking the most important steps toward quitting for good, and we’re so proud that Lio could be part of your journey.

Rated 5 out of 5 stars

Helps me focus at my desk

Helps me focus at my desk. Mint flavour is really fresh.

August 15, 2025
Unprompted review
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Reply from Breathelio

So glad to hear that! 🌿✨ The mint flavor really does give that fresh boost, perfect for staying focused while you work. 💛🙌

Rated 1 out of 5 stars

Terrible device, terrible money back policy

As someone who vapes heavily, this did absolutely nothing for me. It didn’t help me quit at all. Then when I came to get my money back as part of the free trial, they asked me to send back the used item that I’ve already had in my mouth to the Netherlands via a convoluted process… terrible customer service. Terrible device that does nothing.

August 4, 2025
Unprompted review
Breathelio logo

Reply from Breathelio

I'm very sorry to hear about your experience. 😔
Our 30-day trial is designed to genuinely help people quit, and returning the product is simply part of our process to ensure fairness. We understand it can feel inconvenient, and we're here to guide you step-by-step through the return so it's as smooth as possible. Please email support@breathelio.com, and we'll assist you right away to resolve this.

Rated 1 out of 5 stars

Haven’t received the order yet

Haven’t received the order yet. After numerous attempts to get an update, I was told to take it up with the couriers. Surely you should be assisting with this.
Order placed on the 26th of July and the last tracking entry date is 26th of July.
Feels like this a scam

August 18, 2025
Breathelio logo

Reply from Breathelio

I'm very sorry for the delay. According to the tracking information, your package has been delivered. If you haven’t received it, please contact us so we can resolve this together.

Rated 1 out of 5 stars

Terrible Customer Service

Placed my order almost 1 week ago, received my items 2 days later, only to realize I’ve been sent the wrong order (2 devices, none of which I ordered and no pods) I reached out to them the same day, it took them 2 days to reply asking for photos of the order received to allow them to fix the issue, it’s now 3 days later and I’ve had no reply from them. Poor customer service wouldn’t recommend

August 16, 2025
Unprompted review
Breathelio logo

Reply from Breathelio

I'm very sorry for the mistake and the delay in communication. If the correct package hasn’t been delivered yet, we will make this right for you immediately. Please check your email so we can resolve this together.

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