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Review summary

Created with AI, based on recent reviews

Considering 788 reviews, reviewers had a great experience with this company. Customers consistently praise the company for its reasonable prices and the ease of purchasing and setting up their services. Many people found the user experience to be straightforward and efficient, with the service working flawlessly in various international locations. However, some customers also noted occasional issues with service reliability, particularly in certain regions or inside buildings. A few other people also felt that the product did not always connect to the best available network, and some experienced difficulties with activation or inconsistent data usage tracking.

What people talk about most

User experience

Consumers find the user experience to be positive, highlighting the ease of installation, activation, and... See more

Service

Customers had ambiguous experiences with service. Many reviewers praise the service for its ease of setup,... See more

Product

Reviewers highlight ambiguous aspects of product. While many customers found the eSIMs easy to buy, install,... See more

Website

Clients share ambiguous opinions on the website. Some reviewers found the website easy to use for booking and... See more

Price

Users describe positive interactions with price, finding it affordable and competitive compared to other... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Generally good experience: purchase was simple as was installation - mostly: I had purchased two eSIMs with the intention of installing one on my phone and one on my sons. Both came to my email and I... See more

Rated 4 out of 5 stars

Breeze eSIM is a high quality eSIM provider which i’ve used for the past two years when going abroad. For example in Northern Cyprus the eSIM worked fabulously, but failed inside buildings.

Rated 4 out of 5 stars

All went ok! However, some minor glitches to be expected. For example: I took internet for Russia. It got activated and started working not exactly at border, but after 10-20 km. But had no issues w... See more

Company replied

Rated 4 out of 5 stars

Worked great except for one day in Oslo, when it quit working for about 2 hr and I had no internet access. Then it started working again. Don’t understand why it quit working, but was glad when it s... See more

Company replied


Company details

  1. Telecommunications Service Provider
  2. Travel Aggregator

About Breeze eSIM

Written by the company

Find your perfect eSIM data package

Save on roaming with simple, high-speed data bundles

Breeze eSIM is trusted by thousands. Complete with multiple network coverage per country, you'll always stay connected.

  • Avoid high data roaming fees
  • Simple eSIM installation on supported devices
  • Valid for 12 months after purchase
  • Easy to top-up and manage
  • Works in over 190 countries, many with 5G
  • 24/7 support whenever you need us

Why use an eSIM?

Why overpay for data roaming? With Breeze eSIM, you can enjoy seamless data wherever you go, with no need to change your number or deal with plastic SIM cards.

It’s the easy, affordable way to stay connected — just scan the QR code, and you’ll be ready to go in a few minutes.

Supported mobile phones

All unlocked iPhones made since 2018 and most new Android phones support eSIM. This means you can enjoy low-cost, high-quality mobile data abroad and keep your mobile number active for important calls and SMS.

Not sure if your model is supported? See the full list of eSIM capable devices here.

Getting started is easy

We’ve created some step-by-step resources to help you get started with your eSIM and manage your account. Just head to our support page for everything you need to know, or drop us a line if you have any more questions.

You’ll receive an SMS notification once your package begins, and we’ll also let you know when you’ve reached 80% and 100% of your allocated data.

Re-use and save even more!

Your eSIM can be topped up and reused up to 12 months after your last trip. You can also purchase data plans for your loved ones and manage all your eSIMs in one account.

Save on data roaming costs with a Breeze eSIM


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Worked well, straightforward to purchase and set up

Reasonably prices, easy to purchase and set up. Quickly resolved issue with having changed phone after activating and losing sim on old phone. Worked from the get go, no issues at all.

October 28, 2025
Breeze eSIM logo

Reply from Breeze eSIM

We're happy to hear that the purchase and setup were easy, and the issue was quickly resolved. We appreciate you taking the time to share your positive experience!

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Rated 5 out of 5 stars

Will be using in the future

Simple and easy to set up the esim on Samsung S24 Ultra, connected as soon as I landed in Caribbean and no problems over the two weeks I was there.

October 22, 2025
Breeze eSIM logo

Reply from Breeze eSIM

We're happy to hear that setting up the eSIM on your Samsung S24 Ultra was simple and easy! We're glad you had no problems connecting during your two-week trip. Thanks for your positive feedback.

Rated 3 out of 5 stars

There is no way to get support that is…

There is no way to get support that is not a bot. I topped up my account but it was confusing as it did not show on the eSIM I selected but looked like I needed to load a new eSIM. Then couldn’t find the install and QR code. I would have thought it would just add the GB to the current rain that was about to run out?? Online help was useless and just kept on going in circles. No help there.

October 27, 2025
Breeze eSIM logo

Reply from Breeze eSIM

Hi Craig,

Thanks for your feedback.

If you’re still experiencing issues, please reach out to our support team. To do so, go to the Contact Us section in the footer and select Support. On the Support page, click Submit a Request in the top navigation bar. Our support team will receive your ticket and assist you further.

Thanks
Support

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Rated 5 out of 5 stars

Everything worked just fine.

Everything worked just fine.

October 27, 2025
Breeze eSIM logo

Reply from Breeze eSIM

We're happy to hear that everything worked fine for you. Thank you for your positive feedback; we appreciate it.

Rated 3 out of 5 stars

Internet slab

October 26, 2025
Breeze eSIM logo

Reply from Breeze eSIM

Hi Razvan,

Thanks for your feedback.

I can see that you have used 3.71GB out of your 5GB usage for the UK.

If you are having issues with your internet, like most of the countries we supply, UK has multiple networks to choose from. Next time please don’t hesitate to contact our dedicated Support team who can help you find a network with the best possible coverage in any given location.

Rated 5 out of 5 stars

Breeze eSIM was the Perfect Solution…

Breeze eSIM was the Perfect Solution for our holiday in Albania. I strongly recommend!

October 26, 2025
Breeze eSIM logo

Reply from Breeze eSIM

We're happy to hear that Breeze eSIM provided the perfect solution for your Albania holiday! We appreciate your strong recommendation and thank you for your feedback.

Rated 5 out of 5 stars

Couldn’t be easier, great value

Couldn’t be easier, great value data roaming eSIMs I’ve now used in Greece and Sri Lanka. Simple to log in and check usage, straightforward instructions on how to use the eSIM, on both occasions it worked well on my iPhone.

June 20, 2025
Breeze eSIM logo

Reply from Breeze eSIM

We're happy to hear that you found our data roaming eSIMs easy to use and a great value in Greece and Sri Lanka. We appreciate you taking the time to share your positive experience!

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Rated 5 out of 5 stars

Easy to set up and use

Easy to set up and use. Great

October 26, 2025
Breeze eSIM logo

Reply from Breeze eSIM

We're glad you found it easy to set up and use. Thank you for your great feedback; we appreciate it.

Rated 5 out of 5 stars

I had always good signal and the price…

I had always good signal and the price for 5GB was fair and enough for my 10 day trip to Saudi Arabia

October 25, 2025
Breeze eSIM logo

Reply from Breeze eSIM

We're happy to hear that you had good signal and found our 5GB plan suitable for your 10-day trip to Saudi Arabia. We appreciate your positive feedback!

Rated 3 out of 5 stars

Its seeing stop during the vacation and…

Its seeing stop during the vacation and I had to restarts it again , with huge luck, it back to work again

In Addition, plans with no local call and sms , not ideal plan

October 25, 2025
Breeze eSIM logo

Reply from Breeze eSIM

Hi Nir,

Thanks for your feedback.

Please note our plans are data only and on the product page under more details on data plans it states: No SMS or voice calls included. Data only.

If you are still experiencing issues, like most of the countries we supply, Lithuania has multiple networks to choose from. Next time please don’t hesitate to contact our dedicated Support team who can help you find a network with the best possible coverage in any given location.

Rated 5 out of 5 stars

Pleasant Experience

The cell signal works everywhere in Japan.

October 19, 2025
Breeze eSIM logo

Reply from Breeze eSIM

We're happy to hear that you experienced excellent cell signal coverage throughout Japan. Thank you for your positive feedback!

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Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly. The paid amount of data transfer was there. Highly recommendable for all tourists

October 19, 2025
Breeze eSIM logo

Reply from Breeze eSIM

We're happy to hear that everything went smoothly. Thank you for recommending our services to tourists!

Rated 4 out of 5 stars

All went ok!

All went ok!
However, some minor glitches to be expected.
For example: I took internet for Russia. It got activated and started working not exactly at border, but after 10-20 km. But had no issues when I was going back - everything was working at the border.

October 19, 2025
Breeze eSIM logo

Reply from Breeze eSIM

Thank you for your feedback, we appreciate it!

Rated 1 out of 5 stars

QRCode was invalid

QRCode was invalid, no Chance to get a new one, no adding of the esim to my mobile was possible.

October 24, 2025
Breeze eSIM logo

Reply from Breeze eSIM

Hi Dagmar,

Thanks for your feedback.

We can see that you installed your eSIM successfully on the 19/10 and have used 4.71GB out of your 5GB usage.

I have also been able to locate your original customer support ticket, where our advisor confirmed the above but asked you to reach out if you had any further problems however we didn't hear back from you.

If there's anything else we can help with please do let us know.

Thanks
Support

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Rated 4 out of 5 stars

Couldn’t use the whole data I bought

It worked well but when I reached the last 20% I could not use it any more.

October 24, 2025
Breeze eSIM logo

Reply from Breeze eSIM

Hi,

Thanks for your feedback.

There are multiple eSIMs on your account, if you would like us to investigate further please contact our customer support and let them know which eSIM your having issues with to help us resolve.

Thanks
Support

Rated 5 out of 5 stars

Easy to use and worked perfectly

Easy to use and worked perfectly

October 19, 2025
Breeze eSIM logo

Reply from Breeze eSIM

We're happy to hear that our product was easy to use and worked perfectly for your needs. Thank you for your positive feedback!

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