My first order went very well, packaging was nice and tracking was available. It took a few weeks since I am in the US. Impressed with the quality of in-house pad-printed arms! Would give 5-star... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
WE ARE NOT BRICKSANDMINIFIGS. WE ARE A GERMANY BASED COMPANY THAT IN NO WAY IS AFFILIATED WITH THE US COMPANY BRICKSANDMINIFIGS OR FRANCHISED BY THEM IN ANY WAY. WE DO NOT BUY LEGO SETS, WE DO NOT SELL LEGO SETS. BY LEAVING A 1 STAR REVIEW, YOU ARE REVIEW BOMBING A SMALL BUSINESS THAT HAS NO AFFILIATON. Discover the greatest destination in the galaxy for LEGO® enthusiasts at BricksAndFigsDE. Specializing in rare, collectible LEGO® Minifigures and custom items, our passion for quality and uniqueness sets us apart. Whether you're a seasoned collector or searching for the perfect gift, you'll find an unparalleled selection with us. Experience exceptional customer service that makes building your collection a joy. Join our community of satisfied builders and see why we're the top choice for LEGO® fans everywhere.
Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 2% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast shipping and a reliable service
Fast shipping and a reliable service. Will order again! Products selection is great, would love a restock of some helmets tho!
Terrible experience
I had a terrible experience trying to pre-order on this website. Once the payment was finalized via PayPal, the site rejected my order due to an incorrect address. Of course, it was the most popular figure I wanted to buy, but it was impossible to complete the order even after PayPal payment. And then, as if by magic, it was possible to complete orders for other, less popular figures on their site, where the address wasn't considered incorrect. As a result, I'm certain this site chooses who gets the pre-ordered figures, which is quite dishonest since the figures are then sold at exorbitant prices on eBay, among other places. It's sad. In the end, speculators take precedence over collectors. And I want to emphasize that I've ordered from this site before, but there won't be a next time because, clearly, some customers have more influence than others.

Reply from BricksAndFigsDE
Really good customs
In house products are absolutely great. Bought a Kallus figure and I love it. Had a small issue with the order and they were kind enough to send me the missing piece.
What a brilliant experience
What a brilliant experience. From the ordering process, the clear tracking emails, to getting the utterly amazing minifigures in my hands. The quality of the design and printing is outstanding. A great addition to the collection.
Great and reliable wit the…
Great and reliable wit the communication about orders and Excellent way to get custom lego minifigures and accessories.
Top quality and ideas for custom miniatures!
The prints of the minatures are top! Also the characters are awsome! Like those miniatures.
First experience
Fast fast shipping and handling. I can't complain. Will definitely order something again.
5 star customer service
My first experience with this site was quite bad, they got 2 things wrong with my order and I left a 2 star review (maybe a bit too harsh). But with a honestly incredible customer support (i even got personal emails from employees after they seen my review and tried helping me). I got everything they messed up back and I didnt pay a dime for that, not even shipping. Thats real customer service right there.
All that made buy here a second time
And nothing got messed up this time :)
Overall this site is amazing.
I love all my figures from this…
I love all my figures from this company. Very fast delivery 5 🌟. Will be ordering more ❤️🔥🔥
Everything arrived in perfect condition…
Everything arrived in perfect condition and timely manner. Will definitely order from here again!
Ordered 2 times one time they forgot to…
Ordered 2 times one time they forgot to send a helmet otherwise good

Reply from BricksAndFigsDE
Top Tier packaging, well priced products
Very good packaging. Probably the best one I’ve seen so far.
Accepting Apple Pay is always a huge W.
Packing time is a bit long, but since it’s said on the website that it might take a while I know when to expect the items.
I ordered it more than a week ago and…
I ordered it more than a week ago and it still says they're preparing it.
Great service as always,items arrived…
Great service as always,items arrived safe and sound, BAFDE always be extra careful packing all my orders. Also great customer service, only had one issue that's has been resolved. Can't thank BAFDE enough for bringing different brands and also inhouse customs.
Easy to buy everything!
Top notch quality products
Top notch quality products, fast shipping and perfect processing of orders.
Long shipping time but perfect products
Shipping time was a long wait, but it was worth it! Will definitely buy from this shop again
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







