Bridgestone Australia Reviews 

26,363
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 2,445 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, professional, and helpful approach, often going above and beyond to assist with vehicle needs and provide outstanding advice. The service is frequently described as excellent, prompt, and efficient, with many appreciating the clear communication, quick job completion, and attention to detail. People are also very satisfied with the product quality and the competitive pricing, often finding great deals on tyres and services. However, some customers also noted issues with misleading information regarding services and pricing, leading to unexpected additional charges. There were also occasional complaints about delays in service, lack of communication about these delays, and instances where work was performed incorrectly or without proper notification.

What people talk about most

Service

Customers had positive experiences with service, frequently highlighting the friendly, professional, and... See more

Staff

Consumers find staff to be positive, often describing them as friendly, helpful, and professional, with many... See more

Product

Reviewers express satisfaction with the product quality, particularly regarding tyres, with many noting their... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful attitudes and clear... See more

Price

Clients share positive opinions on price, with many reviewers highlighting fair and competitive pricing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Took my Mercedes to Victoria Point to investigate a clunk noise when turning full left or right at slow speeds. It was obviously not an easy fault to identify but the guys didn't give up and kept work... See more

Rated 5 out of 5 stars

From the first greeting from the female team member right through the service was friendly and efficient. She identified clear safety issues not only with the tyre I had identified but with three othe... See more

Rated 5 out of 5 stars

The team at South Morang Bridgestone are always there to listen, to do anything and everything that is best for your vehicle, bank and peace of mind. No question they can't answer always going above... See more

Rated 5 out of 5 stars

Went in for new tyres, where a wheel alignment was also carried out. While doing that, they sent through a short video of how everything looked on the underside of the car, which highlighted a couple... See more


Company details

  1. Tire Shop
  2. Auto Repair Shop
  3. Car Service
  4. Mechanic
  5. Oil Change Service
  6. Wheel Alignment Service

Written by the company

The Bridgestone brand has a global reputation as the tyre industry market leader, renowned for producing quality products and being at the forefront of technology, innovation and continuous improvement. Bridgestone Stocks an Extensive Range of Tyres, Including Car, 4x4 and Truck Tyres. Find Your Nearest Dealer For Tyre Prices and Car Repair Services. Bridgestone Australia Ltd. Group (BSAL) maintains this reputation with a long-held tradition of excellence supported by a commitment to offering the highest quality products and services.

Bridgestone Manufacturer's Warranty

Find out more on our website

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Contact info

Promotion box for Bridgestone Australia

Australia’s Most Trusted Tyre Brand

High quality, safe and innovative tyres to keep you safe on the road

4.8

Excellent

TrustScore 5 out of 5

26K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(26,363)

2,147 reviews in the last 12 months

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Rated 4 out of 5 stars

The persons that I spoke with in…

The persons that I spoke with in getting a price and when I came for the services were both very nice and helpful. I was happy with the tyres however I was very disappointed that in fitting the new tyres they did not clean the tyre alloy wheels.

February 25, 2026
Bridgestone Australia logo

Reply from Bridgestone Australia

Hi Carmen. We appreciate your feedback. Have a great day.

Rated 5 out of 5 stars

Wonderful service

We dropped in for urgent tyre issues while travelling through St Helen’s on a big Tassie driving holiday. We received wonderful service, squeezed into their full work sheet and all at a good price. Just first class service from Colleen and the team in the workshop. Many thanks from a very happy customer.
,

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Professional staff

Professional staff. Thet didn't try and tell me that tyre was out of stock and then try to sell me a tyre that I didn't want. Bridgestone Penrith instead sourced the tyres and got them in quickly. Good service on the day too!

February 25, 2026
Rated 5 out of 5 stars

Best service

Went Joondalup store what fantastic friendly staff so helpful. Got new tyers and a wheel alignment. Car drive so smoothly now. Thank you again

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Good Service

I’ve really good tires for a good price. And the service is very good and soft

February 25, 2026
Rated 5 out of 5 stars

Professional all the way

Attention and guidance in my initial phone call.
Clear quote followed
Courtesy and good humour in follow up. The job was done, tyres cleaned, car ready and invoice as quoted.
Bryan was competent, reassuring and professional.

February 24, 2026

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