PartsBox.com.au Reviews 7

TrustScore 4 out of 5

4.0

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Company details

  1. Auto Parts Store
  2. Auto Body Parts Supplier
  3. Auto Parts Market
  4. Truck Accessories Store
  5. Truck Parts Supplier

Written by the company

At PartsBox.com.au we pride ourselves on our extensive range, product knowledge and our commitment to complete customer satisfaction and we really do believe wholeheartedly in our motto… “It’s nice to go to someone who cares.” We have over 40 years’ of experience and knowledge in the industry and are still going strong. At PartsBox.com.au we are always seeking to expand and continue to grow so we can keep up to date with the ever changing, but exciting new technology that’s on offer and provide you, our customer with fast, quality and a massive variety of parts. We hope you enjoy your user experience and we look forward to sharing our knowledge, products and passion with you.


Contact info

4.0

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good service

Good service

March 28, 2026
PartsBox.com.au logo

Reply from PartsBox.com.au

Thank you for your 5 Star Review! We hope to see you again.

Rated 4 out of 5 stars

Gear arrived in reasonable time and…

Gear arrived in reasonable time and well packed. Also, the delivery person rang the bell and waited for me to come to the door. Other deliver people often just leave a card regardless of whether I'm at home.

January 30, 2026
PartsBox.com.au logo

Reply from PartsBox.com.au

Thank you for your 4 star review, also good to hear the delivery driver provided excellent service! We'll pass on the good feedback to the freight company.

Rated 5 out of 5 stars

Fast shipping

Fast shipping, competitive pricing.

January 23, 2026
Unprompted review
PartsBox.com.au logo

Reply from PartsBox.com.au

Thank you for your 5 star review!

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Rated 1 out of 5 stars

Sent 1000hp wanted 600hp

September 13, 2025
PartsBox.com.au logo

Reply from PartsBox.com.au

Hi Stephen, just wondering what you mean by this?

As you placed an order for an overnight bag.

Please get in contact with us at connect@partsbox.com.au so we can rectify the issue.

Thank you.

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