Bridgman Luxury Furniture Reviews 

1,270
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, with many noting their furniture lasts for years and stands the test of time. The staff are frequently highlighted for being helpful, knowledgeable, and professional, providing excellent service without being pushy and offering valuable advice. People appreciate the smooth ordering process and the efficient, quick delivery service, often including setup, unwrapping, and removal of packaging. However, some people mentioned occasional issues with the delivery process, such as forgotten items or problems with scheduled dates.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its superb quality, durability, and... See more

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Quality

Clients share positive opinions on quality, with many reviewers describing products as well-made, superb, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Service

Reviewers mention positive feedback about service, consistently highlighting excellent, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Walton on Thames store is well run and the street parking outside makes it a pleasure. Harry is very knowledgeable of all the products and a pleasure to deal with, he even attended the store on... See more

Company replied

Rated 5 out of 5 stars

We visited the Walton on Thames branch and were greeted by Harry, with his smiley face. Excellent service, very helpful, and explained all about the product, Monaco lounge chairs and tables, with gre... See more

Rated 5 out of 5 stars

We visited the Cheltenham store and were assisted by Kate. She was very polite, helpful and knowledgeable about the various ranges but did not pressure us in any way. We bought the Bordeaux dining set... See more

Company replied

Rated 5 out of 5 stars

From start to finish we have nothing but praise. The staff at the Royal Tunbridge Wells store were friendly, helpful & knowledgeable & listened to our requirements. We received quotes before we got ho... See more

Company replied



Company details

  1. Furniture Store
  2. Garden
  3. Garden Center
  4. Garden Furniture Shop
  5. Outdoor Furniture Store
  6. Sofa Store

About Bridgman Luxury Furniture

Written by the company

The world's leading designers and suppliers of quality home & garden furniture. Spend more time enjoying your home & garden with comfortable, quality furniture. SHOP GARDEN SHOP HOME SHOP SOFAS ORDER a catalogue FIND A SHOWROOM

Bridgman Luxury Home & Garden Furniture

Written by the company

Family Run Business for Over 40 Years
Indulge in the handmade British luxury of Bridgman furniture and create special moments in your home and garden as you entertain and enjoy stress-free relaxation. Our collections of dining and lounging furniture have all been carefully crafted using quality materials that are not only low maintenance, but weatherproof. Our award-winning furniture has transformed spaces in the UK and beyond. Browse online today or visit one of our seven showrooms.
The UK's Only Fully Waterproof Cushions
With the development of our fully waterproof cushions, you no longer have to worry about stains, spillages or the erratic English weather. Whether it’s coffee or red wine, spillages just wipe straight off and are simple to clean. The fully waterproof cushions are exclusive to Bridgman and are made to specifically fit Bridgman home and garden furniture. Browse our fully waterproof cushion collections.
Extended Guarantees & Fast Delivery
With customer satisfaction at the top of our priority list, we offer extended guarantees of up to 10 years across our most popular ranges - giving you peace of mind at all times. And unlike many retailers often taking weeks on end to deliver, we hold vast stocks and offer fast, free delivery - allowing you to make the most of your new furniture as quickly as possible!

Fast, Free Delivery & 30 Day Money Back Guarantee

Enjoy fast-track premium delivery & guaranteed returns

Enjoy fast-track premium delivery & guaranteed returns
We offer fast and free delivery within days on all orders with our premium 1-man delivery service and we also offer a premium 2-man delivery service. We're confident that you will be happy with your purchase, but if that isn't the case, we offer a 30 day money back guarantee.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,270)

229 reviews in the last 12 months

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Rated 5 out of 5 stars

A big thanks to Emma for her help, guidance and amazing service

Emma was really helpful in helping us choose our new garden furniture which we absolutely love.
Her attention to detail made sure we got exactly what we wanted.
Big thanks to Emma for all her help and follow up.

April 15, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Bridgman Customer,

Thank you so much for your lovely review.

We’re delighted to hear that you absolutely love your new garden furniture and that Emma was able to help guide you through the process so smoothly.

It’s wonderful to know that her attention to detail and follow-up support ensured you got exactly what you wanted. We’ll be sure to pass your kind comments on to Emma, she will be thrilled to hear them.

Thank you again for choosing Bridgman, and we hope you enjoy your beautiful outdoor furniture for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Excellent Company Great Furniture

We purchased our Paris Collection garden furniture for our decking a few weeks ago. We were a bit nervous about purchasing it without trying it first but Bruno Harris shared images of the furniture via video link and he said he had same furniture and was very comfortable. We can definitely say we are so pleased with it super comfy easy to keep clean and looks lovely with the waterproof scatter cushions. One of the pieces was damaged but Bruno and customer services sorted a replacement and arrived a few days later
Would definitely recommend Bridgman great company and Bruno is an asset to your sales team. Thank you Bridgman for a great service and great furniture

April 14, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Linda,

Thank you so much for your wonderful review.

We’re delighted to hear how pleased you are with your Paris Collection furniture and that it has proved to be both comfortable and practical for your decking area.

It’s fantastic to know that Bruno was able to help you feel confident in your choice by sharing additional images and advice before your purchase. We’re also very pleased that the replacement for the damaged piece was resolved quickly and smoothly by Bruno and our customer service team.

Your recommendation means a great deal to us, and we’ll be sure to pass your kind comments on to Bruno; he will be thrilled to hear them.

Thank you again for choosing Bridgman, and we hope you enjoy your beautiful furniture for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Excellent service yet again from the Bridgman team.

Prompt and personal service from a knowledgeable and extremely helpful member of the Bridgman team. Bruno sent us a WhatsApp message out of showroom hours after I requested a brochure. He then supported us through the whole process by identifying our original Bridgman set from a photo I sent and giving us valuable feedback to the many queries we sent him over the next few days. Bruno guided us to the point of order despite not being able to visit the showroom. Exceptional service from a company we have come to trust over the years.

May 23, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Hi Mrs Anne Wing,

Thank you so much for your wonderful review and for your continued trust in Bridgman over the years.

We’re absolutely delighted to hear about the exceptional service Bruno provided throughout your experience.

It’s fantastic to know that his knowledge, responsiveness, and personal support helped make the process smooth and enjoyable, even without a showroom visit. Identifying your original set from a photo and guiding you through your options is exactly the kind of dedicated service we strive to provide.

We’ll be sure to pass your kind comments on to Bruno and the wider team.

Thank you again for your support, and we hope you enjoy your new furniture for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Kensington dining armchairs

My beautiful Kensington dining armchairs are a wonderful investment. They may be expensive but they’re worth it! Cheaper chairs just aren’t a patch on them.

April 23, 2026
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Reply from Bridgman Luxury Furniture

Hello Kathryn,

Thank you for your wonderful review. We’re delighted to hear how much you love your Kensington dining armchairs and that you feel they’ve been a worthwhile investment.

We take great pride in the quality, comfort, and craftsmanship of our furniture, so it’s fantastic to know the chairs have exceeded your expectations.

Thank you again for your support, and we hope you enjoy them for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Excellent service

Excellent service

May 14, 2026
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Reply from Bridgman Luxury Furniture

Dear Bridgman Customer,

Thank you for your review.

We’re delighted to hear that you received excellent service. Your kind feedback is greatly appreciated, and we thank you for choosing Bridgman.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

I love my Bridgman outdoor suite

I love my Bridgman outdoor suite, the quality of the Kensington furniture is top notch, Bruno Harris the Bridgman team member we dealt with helped us choose the perfect garden furniture for us, he was extremely helpful and I have been impressed with the service I received, from ordering to delivery it was outstanding.

May 22, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Paula,

Thank you so much for your wonderful review.

We’re delighted to hear how much you love your Bridgman outdoor suite and that you’re so pleased with the quality of the Kensington furniture.

It’s fantastic to know that Bruno provided such helpful guidance in choosing the perfect garden furniture for your space, and that you were impressed with the service from ordering right through to delivery. We’ll be sure to pass on your kind comments to Bruno and the wider team.

Thank you again for your support, and we hope you enjoy your beautiful outdoor furniture for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Excellent furniture and service

We are delighted with our Kensington table and chairs. Krystal was super helpful throughout including meeting us at the Enfield store for a viewing. The delivery was efficient and Ali and Alain ensured we were totally happy before leaving

May 1, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Julie,

Thank you for your wonderful review.

We’re delighted to hear that you are so pleased with your Kensington table and chairs. It’s fantastic to know that Krystel was able to support you throughout your journey, including arranging your viewing at our Enfield store.

We’re also very pleased to hear that Ali and Alain provided an efficient delivery service and ensured everything was perfect before leaving. We’ll be sure to pass on your kind comments to the whole team.

Thank you again for choosing Bridgman, and we hope you enjoy your new furniture for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Bought our Monaco set from the…

Bought our Monaco set from the Walton-on-Thames branch and Harry was super knowledgeable and gave great advice.
He helped us choose the right size for our patio and it looks stunning!

April 4, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Tilani,

Thank you for your lovely review. We’re delighted to hear that Harry provided such knowledgeable advice and helped you choose the perfect Monaco set for your patio. It’s wonderful to know it looks stunning in your space!

We truly appreciate your kind feedback and hope you enjoy many relaxing moments outdoors with your new furniture.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Excellent product backed by superb…

Excellent product backed by superb efficient service in the showroom. Emma in Wilmslow.

May 16, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Good morning John,

Thank you for your wonderful review.

We’re delighted to hear that you’re pleased with both the quality of our products and the efficient service you received in our Wilmslow showroom. We’ll be sure to pass your kind comments on to Emma.

Thank you again for your support and for choosing Bridgman.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Great service and seamless experience all the way

Everything with Bridgman has been great... from the online endorsement (recommended by Claude LLM!) to the in store experience at the Walton store with Harry, to the delivery and the products themselves. Great service and seamless experience all the way. Not the cheapest, but I do think you often get what you pay for, and the quality and customer service is there to back up the price. We since found out a few friends of ours are long time customers and big fans too. Looking forward to enjoying our new furniture (when the rain finally stops for a while)

April 26, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Jonathan,

Thank you so much for your fantastic review.

We’re delighted to hear that you had such a positive experience from start to finish, from discovering us online, to visiting our Walton store with Harry, through to delivery and enjoying your new furniture.

We truly appreciate your comments about the quality of our products and the level of customer service we strive to provide. It’s especially wonderful to hear that your friends are long-time Bridgman customers too!

Thank you again for your support, and we hope the rain clears soon so you can fully enjoy your beautiful new outdoor furniture.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Excellent customer service

Harry was very helpful when we bought our furniture and we are very happy with the seats and table. When the parasol base was the wrong size for our seating it was replaced with the correct size without any difficulties and straight away.
Thanks! Looking forward to the summer in ur garden.

April 1, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Helen,

Thank you for your lovely review.

We’re delighted to hear that Harry provided such excellent customer service and helped you find the perfect furniture for your garden. It’s also great to know that the parasol base issue was resolved quickly and smoothly for you.

We truly appreciate your kind words and hope you enjoy many wonderful summer days in your garden with your new furniture.

Thank you again for choosing Bridgman!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Bridgman delivery came in day we…

Bridgman delivery came in day we requested and fantastically packaged. No issues. Quality of the Mayfair set is superb.

May 4, 2026
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Reply from Bridgman Luxury Furniture

Hello Lou,

Thank you for your wonderful review.

We’re so pleased to hear that your delivery arrived on the requested day and that everything was packaged perfectly. It’s also fantastic to know you’re happy with the quality of your Mayfair set.

We truly appreciate your support and hope you enjoy your furniture for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Very smooth order and delivery process!

Very smooth order and delivery process from beginning to end. The delivery team worked very quickly and even arrived with a bottle of sparkling wine and handwritten 'thank you' card! We haven't had time to enjoy the furniture yet because of the bad weather, but are looking forward to doing so. Thank you Alex and team 🙏!

May 14, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Jonathan,

Thank you so much for your lovely review.

We’re delighted to hear that your order and delivery process went so smoothly from start to finish.

We hope the weather improves soon so you can fully enjoy your new furniture for many years to come. Thank you again for your kind words and support.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

I ordered replacement side panels for…

I ordered replacement side panels for the Breeze house we have had for a few years & the high levels of professional & customer care was wonderful to see.

The new panels look fabulous - very high quality

Thank you very much

May 1, 2026
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Reply from Bridgman Luxury Furniture

Hello Tony,

Thank you very much for your lovely review!

We’re delighted to hear you had such a positive experience ordering replacement side panels for your Breeze House. It’s wonderful to know both the quality of the new panels and the level of customer care met your expectations.

We really appreciate your continued support and hope you enjoy your refreshed Breeze House for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Delighted with our garden furniture

I'm delighted with the garden set which has just arrived. It's stylish, superb quality and very comfortable. Bruno on the sales team was a real pleasure to deal with. He's not your typical sales person which I liked - he wasn't pushy and really took the time to help us pick out a set which would suit our needs and the needs hopefully of a future home. He was knowledgeable, professional and courteous and just a great guy. I'd also commend Ali on the delivery team (and sorry to the other chap as I didn't catch your name). They were really respectful unpacking the furniture, taking great care in our garden.

May 8, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Joanna,

Thank you so much for your wonderful review!

We’re delighted to hear how pleased you are with your new garden set and that it has lived up to your expectations in both quality and comfort.

Bruno will be especially pleased to read your kind comments. Creating a relaxed and helpful experience is something we truly value, so it’s fantastic to hear he took the time to help you choose the right set for both your current and future home.

We’re also very grateful for your lovely feedback about Ali and the delivery team. It’s great to know they treated your home and garden with such care and respect during delivery and setup.

Thank you again for your recommendation, we hope you enjoy your furniture for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Very good advise in the shop and swift…

Very good advise in the shop and swift delivery

May 5, 2026
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Reply from Bridgman Luxury Furniture

Dear Dominique,

Thank you for your kind feedback!

We’re delighted to hear that you received very good advice in our showroom and that your delivery was completed swiftly. Providing excellent service from start to finish is very important to us, and we truly appreciate your comments.

We hope you enjoy your new furniture and look forward to welcoming you again in the future.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

The Showroom Consultant and overall experience

The Showroom Consultant at the Royal Tunbridge Wells shop was extremely helpful and informative. He was also very patience whilst we made our decision. We did not feel under pressure to buy. Overall it was an excellent experience buying from Bridgman Luxury Furniture - Royal Tunbridge Wells. Excellent service. No concerns.

April 26, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Jan,

Thank you for taking the time to share your experience with us.

We’re delighted to hear that our Showroom Consultant at Royal Tunbridge Wells, Paul C, was so helpful, informative, and patient while you made your decision.

It’s especially wonderful to know that you felt comfortable and under no pressure throughout your visit. Providing an excellent and relaxed customer experience is very important to us, and we truly appreciate your kind feedback.

We hope you enjoy your new furniture and look forward to welcoming you again in the future.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Efficient and helpful

April 15, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Sam,

Thank you for your review.

We’re so pleased to hear you found our service efficient and helpful.

We really appreciate your feedback and your support.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Great delivery from George & Coco this…

Great delivery from George & Coco this morning. Right on time. Carefully unpacked, tidied and all packaging taken back. Thanks Guys!!

May 8, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Thomas,

Thank you for your lovely review.

We’re delighted to hear that George & Coco provided such a great delivery experience.

Punctuality, care, and excellent service are all things we strive for, so it’s wonderful to know everything was unpacked carefully and left tidy for you.

We’ll be sure to pass on your kind comments to them. Enjoy your new furniture!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

An expensive product but worth it my…

An expensive product but worth it my mind. We bought an extra piece to add to our corner seating to enlarge it. It blends in perfectly even though the existing is 6 years old.

April 27, 2026
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Reply from Bridgman Luxury Furniture

Hello Beverley,

Thank you for your wonderful review.

We’re so pleased to hear that your new addition blends seamlessly with your existing corner seating, even after 6 years.

We take great pride in the quality and longevity of our furniture, so it’s fantastic to know it has lived up to your expectations.

Thank you again for your support and continued trust in us.

Warm wishes from The Bridgman Team.

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