The Walton on Thames store is well run and the street parking outside makes it a pleasure. Harry is very knowledgeable of all the products and a pleasure to deal with, he even attended the store on... See more
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88 Lockfield Avenue, EN3 7PX, Enfield, United Kingdom
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Emma was really helpful in helping us choose our new garden furniture which we absolutely love.
Her attention to detail made sure we got exactly what we wanted.
Big thanks to Emma for all her help and follow up.

Reply from Bridgman Luxury Furniture
We purchased our Paris Collection garden furniture for our decking a few weeks ago. We were a bit nervous about purchasing it without trying it first but Bruno Harris shared images of the furniture via video link and he said he had same furniture and was very comfortable. We can definitely say we are so pleased with it super comfy easy to keep clean and looks lovely with the waterproof scatter cushions. One of the pieces was damaged but Bruno and customer services sorted a replacement and arrived a few days later
Would definitely recommend Bridgman great company and Bruno is an asset to your sales team. Thank you Bridgman for a great service and great furniture

Reply from Bridgman Luxury Furniture
Prompt and personal service from a knowledgeable and extremely helpful member of the Bridgman team. Bruno sent us a WhatsApp message out of showroom hours after I requested a brochure. He then supported us through the whole process by identifying our original Bridgman set from a photo I sent and giving us valuable feedback to the many queries we sent him over the next few days. Bruno guided us to the point of order despite not being able to visit the showroom. Exceptional service from a company we have come to trust over the years.

Reply from Bridgman Luxury Furniture
My beautiful Kensington dining armchairs are a wonderful investment. They may be expensive but they’re worth it! Cheaper chairs just aren’t a patch on them.

Reply from Bridgman Luxury Furniture
I love my Bridgman outdoor suite, the quality of the Kensington furniture is top notch, Bruno Harris the Bridgman team member we dealt with helped us choose the perfect garden furniture for us, he was extremely helpful and I have been impressed with the service I received, from ordering to delivery it was outstanding.

Reply from Bridgman Luxury Furniture
We are delighted with our Kensington table and chairs. Krystal was super helpful throughout including meeting us at the Enfield store for a viewing. The delivery was efficient and Ali and Alain ensured we were totally happy before leaving

Reply from Bridgman Luxury Furniture
Bought our Monaco set from the Walton-on-Thames branch and Harry was super knowledgeable and gave great advice.
He helped us choose the right size for our patio and it looks stunning!

Reply from Bridgman Luxury Furniture
Excellent product backed by superb efficient service in the showroom. Emma in Wilmslow.

Reply from Bridgman Luxury Furniture
Everything with Bridgman has been great... from the online endorsement (recommended by Claude LLM!) to the in store experience at the Walton store with Harry, to the delivery and the products themselves. Great service and seamless experience all the way. Not the cheapest, but I do think you often get what you pay for, and the quality and customer service is there to back up the price. We since found out a few friends of ours are long time customers and big fans too. Looking forward to enjoying our new furniture (when the rain finally stops for a while)

Reply from Bridgman Luxury Furniture
Harry was very helpful when we bought our furniture and we are very happy with the seats and table. When the parasol base was the wrong size for our seating it was replaced with the correct size without any difficulties and straight away.
Thanks! Looking forward to the summer in ur garden.

Reply from Bridgman Luxury Furniture
Bridgman delivery came in day we requested and fantastically packaged. No issues. Quality of the Mayfair set is superb.

Reply from Bridgman Luxury Furniture
Very smooth order and delivery process from beginning to end. The delivery team worked very quickly and even arrived with a bottle of sparkling wine and handwritten 'thank you' card! We haven't had time to enjoy the furniture yet because of the bad weather, but are looking forward to doing so. Thank you Alex and team 🙏!

Reply from Bridgman Luxury Furniture
I ordered replacement side panels for the Breeze house we have had for a few years & the high levels of professional & customer care was wonderful to see.
The new panels look fabulous - very high quality
Thank you very much

Reply from Bridgman Luxury Furniture
I'm delighted with the garden set which has just arrived. It's stylish, superb quality and very comfortable. Bruno on the sales team was a real pleasure to deal with. He's not your typical sales person which I liked - he wasn't pushy and really took the time to help us pick out a set which would suit our needs and the needs hopefully of a future home. He was knowledgeable, professional and courteous and just a great guy. I'd also commend Ali on the delivery team (and sorry to the other chap as I didn't catch your name). They were really respectful unpacking the furniture, taking great care in our garden.

Reply from Bridgman Luxury Furniture

Reply from Bridgman Luxury Furniture
The Showroom Consultant at the Royal Tunbridge Wells shop was extremely helpful and informative. He was also very patience whilst we made our decision. We did not feel under pressure to buy. Overall it was an excellent experience buying from Bridgman Luxury Furniture - Royal Tunbridge Wells. Excellent service. No concerns.

Reply from Bridgman Luxury Furniture
Great delivery from George & Coco this morning. Right on time. Carefully unpacked, tidied and all packaging taken back. Thanks Guys!!

Reply from Bridgman Luxury Furniture
An expensive product but worth it my mind. We bought an extra piece to add to our corner seating to enlarge it. It blends in perfectly even though the existing is 6 years old.

Reply from Bridgman Luxury Furniture
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