Wonderful quality and fabulous choice of fantastic colours and designs. Arrived fairly quickly considering where the case was shipped from. Fits like a second skin and is robust enough to protect my p... See more
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Review summary
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Love my phone case! The pattern is perfect and there is lots of support for the back camera. Would definitely recommend. The only thing I might mention is that pressing the side buttons requires more... See more
Company replied
Excellent quality phone case. Arrived from Lithuania in 4 days. Required signature which was a problem but got it diverted to local store.
I was looking for a new phone case for my new phone. I wanted something colourful, but different than just a basic case you see on other sites. I found this company. They have loads of colourful desig... See more
Company details
Written by the company
Gorgeous phone cases for iPhone, Samsung and Pixel.
Contact info
27 Chandler Close, BA1 4EG, Bath, United Kingdom
- support@brindly.com
- brindly.com
4.3
Excellent
269 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great case for flip 5
Great service - item received well packaged and exactly as shown on the website. Really happy thank you.
April 2, 2024
Unprompted review
Reply from Brindly
Hi Carreleon, your positive feedback has brightened our day! 😊 It's great to know that you're pleased with the packaging and that our product lived up to your expectations. You're always welcome at Brindly - we're just a click away if you need anything else. Thanks a ton! - Ben
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Good quality case
March 12, 2024
Reply from Brindly
Hi Em, we're thrilled to know that you are satisfied with the quality of our case! 😊 Your 5-star review means a lot to us at Brindly. If you ever need anything else, don't hesitate to reach out. Thank you so much! - Ben
I have bought a number of items
I have bought a number of items from brindly now, and each one is very well made, bright and protective. I went from a z flip 4, with sturdy cases, to an s24 ultra. Those cases were more difficult to put on the first time but very secure and safe feeling.
March 21, 2024
Unprompted review
Reply from Brindly
Hi Jennifer, thank you for being a loyal customer and for sharing your experience with us! We're thrilled to hear that you've found our products to be consistently well-made, bright, and protective. Enjoy your new cases and if you need anything, just let us know! Thanks - Ben
Brilliant customer service
Brilliant customer service, lovely bright vibrant cases unique designs and very well made! My first port of call for a new durable phone case
March 15, 2024
Unprompted review
Reply from Brindly
Hi Sarah, thank you for taking the time to share your experience! We're thrilled to hear that you found our customer service to be brilliant and that you're enjoying our vibrant and unique phone cases. If you ever need anything else, don't hesitate to reach out. Thanks - Ben
Ordered phone case a week ago had an…
Ordered phone case a week ago had an email saying its been shipped however still waiting and have had no correspondence. Would advise against using brindly as there will be other companies out there which would deliver better service
March 15, 2024
Unprompted review
Reply from Brindly
Hi Graham, I'm sorry that you've not received your order yet. As detailed on our website, and before you checkout, UK orders take 4-9 business days to arrive. This timescale hasn't yet passed and we expect that you'll still receive your order within the estimated delivery time. However if for any reason you don't, then we will of course resolve that for you. I've reached out to you directly with an update on delivery. Thank you for taking the time to leave a review. Ben
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Fabulous phone case
Fabulous phone case. Beautiful colours and amazing quality. I will buy from this company again. Love it!
March 14, 2024
Unprompted review
Reply from Brindly
Hi Alison, thank you so much for your fabulous 5-star review! 🌟 We're thrilled to hear that you love your colourful phone case and found the quality to be amazing. It's customers like you that make what we do so rewarding. We look forward to serving you again soon! Stay brilliant! 😊 - Ben
The product is so lovely
The product is so lovely: the colours and bright and bold. I’m over the moon with the case
March 9, 2024
Unprompted review
Reply from Brindly
Hi Lynzy, thank you heaps for your lovely 5-star review! 🌟 We're over the moon knowing you adore the bold and bright colours of your case. Nothing makes us happier than knowing our customers are satisfied. Looking forward to brightening up your day again soon! Stay brilliant! 😊 - Ben
Fabulous!!
Quick delivery and item is as shown. Superb quality! Happy!
February 26, 2024
Unprompted review
Reply from Brindly
Hi Carly, thank you so much for your amazing 5-star review! 🌟 We're super pleased you've enjoyed your purchase and our quick delivery service. Hearing how happy you are just makes our day! We'll continue to strive for nothing but the best. Stay brilliant! 😊 - Ben
Great to look at and the quality is unbeatable
we just got ours delivered and its so pretty.The quality is just awesome and i had ordered the snap version and that itself is sturdy enough.We just love ours..!!
February 19, 2024
Unprompted review
Reply from Brindly
Hi Priyanthara, thank you for your fantastic 5-star review! 💖 We're thrilled to know you are pleased with the quality and look of the snap version from our range. Your love for our product truly made our day. Here's to more happy shopping experiences with us. Stay brilliant! 😊 - Ben
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Excellent
Really pleased with the quality of the phone case. Feels really sturdy and the colours are so vibrant.
Recieved the case really quickly as well.
Would definitely consider buying another.
February 17, 2024
Unprompted review
Reply from Brindly
Hi there, thank you for leaving us such a brilliant 5-star review! 💫 We're overjoyed to know you loved our quality phone case and appreciated its vibrant colours. Also, it's great to hear that our speedy customer service left a good impression on you. Your satisfaction is our greatest endorsement. Until your next purchase, stay brilliant! 😊 - Ben
Great phone case
Got a targeted add for phone cases and I just had to have it. It came tracked and immediately put it on and it’s great quality. 10/10
February 17, 2024
Unprompted review
Reply from Brindly
Hi Kelly, thank you for your wonderful 5-star review! 💖 It's fantastic to hear you're loving your new phone case and found our delivery reliable. Your positive feedback really makes our day. Stay brilliant and take care! 😊 - Ben
All okay
All okay, the case is very good in quality and desing. I’m sure that will buy another case
January 27, 2024
Unprompted review
Reply from Brindly
Hi Cristina, thank you for the excellent 5-star review! ❤️ We're delighted to know that you're happy with the quality and design of your case. Your endorsement certainly means a lot to us and we look forward to your next purchase. Stay brilliant and take care! 😊 - Ben
Best recommendations
Very nice and high-quality phone protective cases. Fast shipping. A considerate, communicative team will help to solve all the questions that have arisen.
January 18, 2024
Reply from Brindly
Hi Laisvė, thank you for the superb 5-star review! ❤️ We're absolutely chuffed that you loved the quality of our phone protective cases and found our shipping fast. Ensuring absolute customer satisfaction with our customer service team is what we're here for. Your kind words have certainly brightened up our day! Stay brilliant and take care! 😊 - Ben
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Great !
Arrived on time, in a perfectly protected packaging !
I would certainly recommend this :)
February 6, 2024
Unprompted review
Reply from Brindly
Hi Olympus, thank you for your wonderful 5-star review! ❤️ We're overjoyed to hear about your positive experience with our packaging and delivery. We pride ourselves on keeping our customers happy and we are delighted you would recommend us. You made our day! Stay brilliant and take care! 😊 - Ben
Fab!
Fantastic service and cases are so lovely! They look exactly as they do on the website. Fit like a glove too :) !!
February 5, 2024
Unprompted review
Reply from Brindly
Hi Ash, thank you for the fantastic 5-star review! ❤️ We're absolutely delighted that you love your cases and that they're a perfect fit! Your feedback made our day. We truly appreciate your kind words and the time you took to share them. Remember, we're always here for your gadget needs, just a click away. Take care! 😊 - Ben
Fab phone case it's so lovely...grate communication and delivery and it arrived early aswell
Grate communication and delivery it arrived early aswell
February 5, 2024
Unprompted review
Reply from Brindly
Hi Willa, thank you for the fantastic review and the 5-star rating! ❤️ Your positive note about our delivery and communication is music to our ears. It means so much when our best customers share their experiences and it's amazing customers like you that make all our efforts worthwhile. Stay brilliant and take care! 😊 - Ben
I wish I knew about Brindly Sooner
Ordering was extremely easy. Of course we are used to Amazon 2-day shipping but coming from overseas it took a bit longer than that to get to me. It was well worth the wait. I wanted to make my new phone look more like me and the vibe I was trying to cultivate. This phone case is sturdy, amazingly designed and so much more than I was expecting. I will probably be ordering the matching laptop case and so many more phone cases. I truly wish I knew about Brindly years ago, these cases are exactly what I needed in my life.
February 4, 2024
Unprompted review
Reply from Brindly
Hi Chelsea, thank you for your wonderful 5-star review! ❤️ We're thrilled to hear that the phone case is matching your vibe and expectation. Your satisfaction brings joy to our work at Brindly. Looking forward to helping you with that matching laptop case soon - and don't hesitate exploring our lots of other amazing designs! Stay awesome and take care! 😊 - Ben
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Option to ship to Europe has been…
Option to ship to Europe has been removed off the website and no one responds to the web chat. Customer service is non-existent.
February 2, 2024
Unprompted review
Reply from Brindly
Hi Michelle, I'm sorry to hear about your experience. We indeed made changes to shipping options, and I understand this caused inconvenience. This is not the level of service we aim for. We're working to get the chat up and running consistently, and I'll make sure this issue is highlighted to the team. Thank you for your feedback and apologies for any inconvenience caused. Thanks - Ben 🙏
I cannot rate this because I HAVE NOT…
I cannot rate this because I HAVE NOT RECEIVED it !!!!!!!!!!!!!!!
January 19, 2024
Reply from Brindly
Hi Karen, I'm so sorry to hear that you haven't received your item yet. 😕 This is definitely not the experience we want our customers to have. I've reached out to you directly to help resolve this issue as fast as possible. Thanks for bringing it to our attention, Karen. We appreciate your patience. - Ben🙏
I am happy with the customer service
I am happy with the customer service. I had not received a confirmation email, so I contacted you. I was helped kindly. I am very pleased about my phone case!
January 25, 2024
Unprompted review
Reply from Brindly
Hi Emma, thank you for your 4-star review! 😊 We're so pleased to hear you had a positive experience with our customer service and you're happy with your phone case. We take pride in being responsive and helping our customers, just like you. Thanks for choosing Brindly. Best, Ben 👍
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