Bristolbouncycastlehire Reviews 

92
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and helpful staff members who handle everything from delivery to setup with incredible efficiency and great care. People consistently highlight the excellent selection of clean inflatables and party packages that make special occasions truly magical and stress-free. Some people were dissatisfied with unexpected last-minute cancellations and unannounced no-shows that caused significant stress before children's birthday celebrations. A few reviewers also noted frustrating communication breakdowns when trying to reach support, alongside occasional problems with equipment failing to match advertised descriptions or working correctly during important events.

What people talk about most

Staff

People report overwhelmingly positive experiences with staff, highlighting their friendly, polite, and... See more

Service

Clients share positive opinions on service, highlighting friendly staff, seamless setup, and prompt arrival... See more

Product

Customers report general satisfaction and positive experiences with product offerings like bouncy castles and... See more

Booking process

Consumers find booking process to be positive and stress-free. Reviewers note that the staff goes above and... See more

Customer service

Users describe ambiguous interactions with customer service, as experiences vary significantly. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We booked Bristol Bouncy Castle Hire for our son's 4th birthday. Communication was great from the get go and they even helped find a solution to us having a lower ceiling than originally planned which... See more

Rated 5 out of 5 stars

These guys were super helpful answering all my questions before booking a low bouncy castle for my child's birthday party. They showed up promptly, were friendly and even threw in an extra one! Would... See more

Rated 5 out of 5 stars

We booked the superhero themed 2 hour party package for my son’s 4th birthday, he had so much fun with all his friends. I keep being told by some of the parents that their children are still talkin... See more

Rated 5 out of 5 stars

I have used Bristol Bouncy Castle Hire twice now, once for my son’s birthday and the second time for my daughters. They are really reasonably priced, can offer most themes that you are looking for, an... See more


Company details

  1. Children's Party Service
  2. Bouncy Castle Hire
  3. Mobile Disco
  4. Party Equipment Rental Service

Written by the company

Bristol Bouncy Castle Hire offers top-quality inflatable castle hire and kids' party entertainment services throughout Bristol and surrounding areas, including Newport & Cardiff Our extensive selection includes bouncy castles, inflatable slides, mascots, and Dj/Disco hire, perfect for birthdays, community events, and family gatherings. With affordable rates and reliable service, we make it easy to bring fun and excitement to your next event. Choose Bristol Bouncy Castle Hire for a hassle-free, memorable party experience! When choosing Bristol Bouncy Castle Hire, you’re selecting the best in party entertainment for Bristol and beyond. Our professional team ensures seamless setup and safety, giving you peace of mind for your event. Whether it’s a kids' party, community gathering, or special occasion, our commitment to quality and customer satisfaction sets us apart from other party hire services in Bristol. Choose us for exceptional service, a wide variety of inflatable options, and a fun-filled, Book Your Paw Patrol Party Today! Ready to make your child’s Paw Patrol-themed party a reality? Get in touch with us today to book your mascot, bouncy castle and party packages! Phone: 07706 719708 (Call or WhatsApp) Email: support@bristolbouncycastlehire.co.uk Website: www.bristolbouncycastlehire.co.uk


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

92 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(92)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

Great and simple experience

Great and simple experience, booked a castle for a birthday party, castle was clean and looked amazing, set up on time and the kids loved it,

Simply can't argue with the quality of service received,

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

Very good morning using Bristol bouncy…

Very good morning using Bristol bouncy castles they arrived on time and had the best equipment for us! Was an amazing experience with the mascots & the kids loved every minute of it best service around here for sure !👍

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

Trusted supplier,

Trusted supplier, top quality equipment, really nice guy and on time. Wouldn’t go anywhere else for a bouncy castle .

July 13, 2025
Unprompted review
Rated 1 out of 5 stars

Cancelled on the day of the hire

Cancelled on the day of the hire, said that rain prevented them from delivering the bouncy castle that day. That day saw temperatures of 27 degrees from 10am until 8pm. Absolute load of rubbish, I will never use this firm again and I’m just glad bouncing brothers Bristol were able to save the day

June 28, 2025
Unprompted review
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Rated 1 out of 5 stars

Extremely Difficult to Work With.

One of our worst experiences ever. Even goes so low to Slander peoples families with false accusations that we kill small children. Police had to be notified Owner was that Bad. I don't go round leaving bad reviews but he needs sorting himself out as very poor business minded.

June 26, 2025
Unprompted review
Rated 1 out of 5 stars

They cancelled on me 5 days before party!!

We had planned to have a picachu visit for my son's 5th birthday party this weekend. They sent me an email yesterday to cancel this visit as somehow the costume is beyond repair. Instead of offering another mascot they send a formal email to cancel. I am a working mother and then had to spend all of yesterday trying to find an alternative. They gave me suggested alternative companies based in Lincoln ( I'm Cardiff) and one that said Bristol , contact us for other locations. If the issue was with the one outfit I'd expect them to offer and engage on an alternative mascot. My son was not stuck on picachu. Their website says "Our Mission: To provide top-quality entertainment and exceptional service, creating memorable experiences with mascot visits in Bristol and surrounding areas". This cannot be the case when you cancel on a 5 year old 5 days before his party. He was born in lockdown and didn't have people visiting, let alone parties.

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

Hired a package for my sons 5th…

Hired a package for my sons 5th birthday it was fantastic, from set up to removal it could not of been easier. Friendly and very helpful and the kids had an amazing time, will definitely be using again

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent!!

Hired from these guys and from start to finish they was brilliant. Will definitely be using again.

November 19, 2024
Unprompted review
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