brit-safe.co.uk Reviews 5

TrustScore 3.5 out of 5

3.5

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3.5

Average

TrustScore 3.5 out of 5

5 reviews

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Rated 1 out of 5 stars

Scam

They take your money and their site stops working! I wrote to customer service today. The massage I got back is this: Address not found
Your message wasn't delivered to norepl**@britsafe.org because the address couldn't be found, or is unable to receive mail.

February 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Fantastic service

Fantastic service. Great response and received my item quickly. I’ve ordered a few things now from this company and full recommend them. Always quick to send and they always have a wide range of products to chose from

January 5, 2026
Unprompted review
Rated 2 out of 5 stars

Magnum Ultima Black…

Purchased a pair of Magnum Ultima Black Patrol Uniform combat work boots in November 2023(For Xmas) for my son who is a police officer. We has worn them for work for 10 months and the sole has come off.

When I raised this with Britannia was told they don't give the Magnum 12 month guarantee you get if you go direct to Magnum and they would have to contact Magnum and see what they said.

After a few weeks I was told that nothing could be done as the damage was fair wear and tear.

Boots designed for work costing £120+ not designed to last by their own admission more than 10 months.

Wont be buying Magnum again, high price, low quality.

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer service and experience. Well done !

I purchased a pair of golf shoes from this company and on the purchase side of things found them to be really simple to use with a fast and efficient check-out and delivery of the item bought. They were very competitively priced and delivered with free postage.
The shoes were exactly as described and fitted perfectly. I was really very happy with them.

However due to what I can only assume was a manufacturing fault (It was not a Brit-Safe own product) i have today had to contact the company and ask for a replacement / refund which I did in writing via email.
The company got straight back in touch, having contacted the supplier and has issued a refund straight away.
Superb service. It is only when you have a problem you know how good a company is. Well done folks.

April 10, 2024
Unprompted review
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