Britannia Parking Reviews 

574
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Evaluating 135 reviews, most reviewers were let down by their experience overall. Many customers frequently complained about receiving steep and unfair parking fines despite making valid payments and following the posted rules. Reviewers also highlighted confusing signage, poor facility locations, and unexpected tariff changes that easily caught motorists completely off guard. Some reviewers were not happy with the customer service and appeal process, noting that complaints were routinely dismissed without fair consideration. Consumers additionally reported broken payment machines that made it difficult to pay properly before receiving heavy penalties. People felt trapped by aggressive debt collection practices and severe financial charges for minor human mistakes.

What people talk about most

Payment

Consumers find payment to be negative, consistently reporting frustration with receiving fines despite having... See more

Price

Customers consistently note negative experiences with price, expressing frustration over unexpected and... See more

Location

Clients share negative opinions on location, frequently highlighting severe difficulties with poor mobile... See more

Claim

Reviewers express strong frustration and dissatisfaction with the claims and appeals process. Consumers... See more

Service

Customers had negative experiences with service, expressing widespread frustration and disappointment with... See more

Reviews shaping this summary

Rated 1 out of 5 stars

How can this company improve??? Easy. Stop being greedy and use common sense. If someone is using the carpark legitimately and can prove this despite not signing their registration into their tablet... See more

Rated 1 out of 5 stars

I paid to park, but when I returned 25 minutes after my paid time ended, Britannia Parking issued a £100 charge for collecting my own car. The delay wasn’t me ignoring anything—it was an ordinar... See more

Rated 1 out of 5 stars

Shame I can't leave a zero or minus zero star rating. This company issues fines incorrectly, relying on people paying up, rather than the hassle of appealing. They are downright chancers who should... See more

Rated 1 out of 5 stars

This company can improve by not charging Blue Badge holders to park in their disabled bays. More clearer signage and clearly show where the cameras are located. Southampton West Quay is a prime examp... See more


1.1

Bad

TrustScore 1 out of 5

574 reviews

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1.1

All reviews

(574)

131 reviews in the last 12 months

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Rated 1 out of 5 stars

I find it hilarious people are…

I find it hilarious people are ranting.....after paying them. I'm not paying, they havnt a hope.
Just feel sorry for those that paid.
Anyway keep paying if you are weak.
A certain person parks on purposely , after all, it isn't me is it , without paying just to have the fun of beating them each and every time .
Don't fall for their terms. They are not in authority , or an authority.
Any of their terms are not recognised, as I'm just the registered keeper.
Of course I'm not the driver! Ho ho ho.
Still not got me yet, nor has parking eye , ukpc , etc.
Keep trying !

July 16, 2025
Unprompted review
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Rated 1 out of 5 stars

False ticket issue

I was issued with a £100 parking fine for not having a ticket despite the fact that I did have a pay and display ticket. Ticket was clearly displayed on dashboard. No easy appeals process if you didn't keep the original ticket (and why would you when you legitimately paid). They are an extortion racket masquerading as a proper company. I have read all the horror stories about them so just paid it rather than fight, though now I feel like I have given in to malpractice.

June 27, 2025
Unprompted review
Rated 1 out of 5 stars

Peterborough SCAM Parking

Paid for parking by cash but then fined to say i didnt pay. VIDEO WHEN PAYING BY CASH AS YOU MAY NEED TO PROVE YOU DID. This seems to be a common occurrence with them!! selling details to debt companies to get more money. AWFUL COMPANY & car park was in bad condition too!

October 10, 2024
Unprompted review
Rated 1 out of 5 stars

Tricked out of £20 paid under protest…

Tricked out of £20 paid under protest to cover Brittania Parking's unsubstantiated unreasonable 'costs', despite them accepting my evidence that that I paid for parking and that their machine did not properly register my car's registration.
Did not provide number needed to make independant appeal, so prevented from doing that.
Heads they win, tails I lose.

April 22, 2025
Unprompted review
Rated 1 out of 5 stars

I received 2 parking fines while on…

I received 2 parking fines while on holiday in Poole. I have bank statements proving I paid. Plus I have one of the tickets nightmare trying to contact them. They must have very poor account system or are bunch of scampers probably scamers

June 14, 2025
Unprompted review
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Rated 1 out of 5 stars

Absolute scam company the place i…

Absolute scam company the place i parked had no signs and the staff inside didn't ask any questions... This company is a proper good way for some loser to get rich, however im opening my own carpark management company and my fines will be less so ill take all your business and scam hardworking members of society... Absolute scumbags run this sham of a business it needs to be closed down as I work hard for my car i pay my road tax and insurance now some little muppet wants to fine me for parking in a car parking space...

July 5, 2025
Unprompted review
Rated 1 out of 5 stars

Bastards

It seems I too have been had by these scumbags. Went to dentist next door to pub. Always parked there. Got parking demand £100. Date of charge 23/05/2025. Final demand. The first ticket I have received.the discount period is over. There should be a law against these people.if necessary will consult lawyer. So many reviews on this site from people who are being scammed. Bastards

June 30, 2025
Unprompted review
Rated 1 out of 5 stars

Robbers

Popped in Charnwood arms for an hour....2 weeks later get a bill for £100 parking for not registering the car... car park was empty !!!

June 2, 2025
Unprompted review
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Rated 1 out of 5 stars

Attempted to park at the train station…

Attempted to park at the train station lot in Witham. Visiting from USA and had a rental. Checked all the kiosks in the area and all were out of order. Was in the lot for 13 minutes to figure out what to do and received a notice of 100 pound fine. Scammy!

May 16, 2025
Unprompted review
Rated 1 out of 5 stars

Could I not score them less

Could I not score them less, they are unbelievable, the appeals process is a waste of time as they don’t care, bland responses and don’t listen to the explanations. They give someone 10 minutes to find a parking place walk to a pay station, read all the information make a decision, return to the car and leave. Wow beware 10 minutes and not a minute over.

These parking companies need to be independently controlled with independent appeals process and the parking charges need to be more realistic- better still close them down

April 28, 2025
Unprompted review
Rated 1 out of 5 stars

Threatening a disabled person!!!!!!

I am a carer of a disabled person, we had parked using a disabled blue badge in a disabled bay. I had to take the disabled person I care for to an opticians appointment, pick medications up from the chemist and to do a food shop, I was within the time limit of the blue badge (3 hours) and was given a parking ticket, which I appealed. However, Britannia parking ltd never acknowledged my appeal which was sent to them the day I received the parking charge letter. I then had bailiffs turn up at my door with a debt collection letter claiming I now owed £170.00. I am disgusted in Britannia parking ltd! You have bullied and threatened a charge of £170.00 out of a disabled person and me the carer. Your attitude is vile as there seems to be no leeway towards anyone who appeals or challenges you. Your money grasping and threatening behaviour is outrageous! You’ve discriminated against a disabled person, I hope you’re happy with yourselves! Typical car parking rogues!!!!!! 🖕🏼

March 17, 2025
Unprompted review
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Rated 1 out of 5 stars

Thieving scum bags abusing their powers…

Thieving scum bags abusing their powers to steel from the public. It seems to me that they deliberately have ticket machines out of order so that they can impose penalty fines. It's about time the government did something about this.
It's a pity I have to leave a one star review. I would have left a minus 10! if I were able.

December 25, 2024
Unprompted review
Rated 1 out of 5 stars

Daylight robbery

Absolute thieving scumbags. My fine arrived with only a week to appeal. Had a family meal at the pub. Cherry tree Newcastle under Lyme. When I entered the staff never mentioned the car park rules and the screen wasn’t in operation. Visited this pub many of times before never had this issue. Can only assume they have done this as the hospital is down the road and they’ve decided shaft the hospital workers that already get their pockets emptied by another corrupt car parking company. Scum isn’t harsh enough.

May 15, 2025
Unprompted review
Rated 1 out of 5 stars

Scam parking company Britannia and green king group

Warning £100 parking fine if the machine at The Little Harp in Clevedon North Somerset BS21 is not working. You will not know though as no notification given to confirm parking excepted or not!
After 2nd notice you will receive a Bailiff letter with extra of course .
Not worth calling the number in the parking notice it doesn't work again neither does the email get a confirmation or reply.
Worried for the mature customers. The staff will help but even they are not responded to!

May 24, 2025
Unprompted review
Rated 1 out of 5 stars

APPALLING

APPALLING. THEY ARE OPERATING IN PUB CARPARKS WITH LESS OBVIOUS SIGNS ADVISING YOU REGISTER AT THE BAR YOUR REGISTRATION PLATE. WE VISITED A PUB TOLD THE WAITRESS WE HAD DRIVEN THERE BUT SHE DIDN'T REGISTER US AND WE DIDN'T SEE ANY SIGNS. CHALLENGED IT AND SHOWED EVIDENCE WE HAD EATEN THERE. GOT FINE REDUCED TO £20 BUT RELUCTANLTY PAID IT JUST BECAUSE TOO STRESSFUL. BEWARE WHEN PARKING LEGITIMATELY IN PUB CARPARKS AS CUSTOMERS!
WOOLMER GREEN NEAR KNEBWORTH

April 24, 2025
Unprompted review
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Rated 1 out of 5 stars

Charged £60 to park at a pub!

Charged £60 to park at a pub!! Since when did pubs have controlled parking. It should be illegal to have a private parking company involved with a pub car park. Absolutely criminal.

May 20, 2025
Unprompted review
Rated 1 out of 5 stars

Truly awful

Truly awful. They use a payment app that constantly times out and therefore your payment is not accepted half the time. I would rather pay double than ever park again at a Britannia. What a scam

May 5, 2025
Unprompted review

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