Britannia Rose Reviews 

2,475
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful craftsmanship of the products, including curtains, blinds, and cushions, often noting their perfect fit and appearance. The ordering process is frequently described as easy and efficient, with many appreciating the vast selection of fabrics and the helpful website guidance. Reviewers also highlight the excellent service, fast delivery, and careful packaging, which ensures products arrive in pristine condition. However, some customers experienced issues with orders, such as delays in receiving fabric or samples, and occasional problems with product components like curtain poles or blind chains. A few people also reported not receiving all ordered samples or being informed that a fabric was discontinued after placing an order.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the excellent quality and beautiful... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent quality of curtains,... See more

Order

Users describe positive interactions with order, frequently highlighting the ease of the ordering process and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and prompt... See more

Service

Customers consistently note positive experiences with service, often describing it as fantastic,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered blinds, curtains and a curtain pole from Britannia Rose. We were extremely happy with all of them. The curtains and blinds were well made and the measurements were correct. There was a mi... See more

Rated 5 out of 5 stars

Beautifully made curtains, fully matched. Friendly and helpful people at Britannia Rose and always responded swiftly to any messages sent. If you are wanting curtains, please consider Britannia Rose... See more

Rated 5 out of 5 stars

Easy website to follow, easy to order sample wallpapers. Took perhaps longer to arrive than anticipated to say they were coming from within UK. Gorgeous designs from Britannia Rose. But I need a hea... See more

Rated 5 out of 5 stars

I ordered 2 metres of fabric (harlequin x Sophie Robinson) and a pillow with clearance fabric. The fabric was lovely and thick and seems to be very robust for the Ottoman I reupholstered. The cushion... See more


Company details

  1. Curtain Supplier and Maker
  2. Curtain Store
  3. Decoration and Interior Design Store
  4. Interior Designer

Written by the company

An ethically driven company. Made to Measure Curtains - Over 100,000 fabric choices from the UK We exist to make a difference, to date we have helped raise over £170 million for UK charities.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,475)

115 reviews in the last 12 months

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Rated 5 out of 5 stars

Velvet cushions made to order

Thrilled with velvet cushions, beautifully made in quality fabric. Kept up to date at all times with progress and delivery - very well packed for protection in a cardboard box. First time have used Britannia Rose - faultless, thankyou!

January 28, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Excellent service. Easy to place order with guidelines on measurements. Comms update on delivery ETA and easy delivery with time window.
Lovely curtains and well made.
Highly recommend!

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Easy to use website. Beautiful curtains,well made and delivered on time. They look fabulous. I would definitely recommend them.

February 8, 2025
Unprompted review
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Rated 5 out of 5 stars

Beautiful roman blind arrived promptly

Beautiful roman blind arrived promptly. Easy to fit. I have bought blinds, curtains, and cushions from Britania Rose in the past. Always happy with their service and the quality of their products.

December 24, 2024
Unprompted review
Rated 5 out of 5 stars

I love my new dining room curtains

I love my new dining room curtains. Such great service, and well made curtains. I ordered them late one Friday afternoon, and they were made, delivered and hanging in just 8 days! I can thoroughly recommend Britannia Rose, and will certainly use them again. Well done, and thank you.

January 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Britannia Rose

Their Web site is very helpful indeed and offers a range of information and guidance on the fabrics which is very useful for the experienced and inexperienced alike. The ability to order a sample of fabric is an added bonus and you can take your time in choosing your other colour choices to complement your purchase. Once I made my on line purchase it was dispatched and delivered very quickly so there was no delay in the project. I will definitely use them again and can recommend Britannia Rose without hesitation.

January 17, 2025
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Rated 5 out of 5 stars

High quality products

I ordered 2 cushion covers in the sale. Postage was very fast and when i got them they were even better than the photos on the website. Lovely covers with amazing quality.

January 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Top quality in every respect

First time I have ordered from this Company. I am delighted with them fantastic quality and so well made. Would certainly recommend them quality curtains beautifully packed and quickly couriered.

January 9, 2025
Unprompted review

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