BriteCo Reviews 89

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The process of insuring 3 valuable rings was so easy. I was wowed at how simple the process. I had a little hiccup with photos and the customer service was so kind and helpful. I wouldn’t go anywhere... See more

Company replied

Rated 5 out of 5 stars

It was a great experience! They were super helpful and were able to make exactly what I ask for. My fiancée love it, and when the ring needed adjusting they work it quickly and efficiently.

Company replied

Rated 5 out of 5 stars

One of the biggest things for me was how clear everything was. I've looked at other insurance policies before and they're full of confusing terms but this one was straightforward and easy to follow. N... See more

Company replied

Rated 5 out of 5 stars

I have a Rolex submariner and an older omega speedmaster that I care about and my buddy who is really into horology kept telling me to get them insured. Then this one afternoon i sat down after work a... See more

Company replied

Company details

  1. #5 of 7 best companies in Jewelry and Watch Insurance Company

Written by the company

BriteCo is a leading tech-driven provider of jewelry and watch insurance. Created by a third-generation retail jeweler, BriteCo offers best-in-class jewelry and watch insurance, available in all 50 states. Its top-rated insurance is accessible to customers wherever they prefer, directly online, through an independent insurance agent or broker, or at luxury jewelry retail partners around the country. BriteCo policies have $0 deductibles, are backed by an AM Best A+ rated insurer, and provide worldwide coverage. For more information, visit brite.co


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

89 reviews

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Rated 5 out of 5 stars

BriteCo is the best

BriteCo is the best. I highly recommend. My previous jewelry insurance doubled my rates. BriteCo gave me the same coverage for half the price. Great option to protect an engagement ring and valuables!

November 7, 2024
Unprompted review
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Reply from BriteCo

Hi Dave,

Thank you so much for the kind words. We are thrilled to learn that you had a positive experience with us!

All the best,
The BriteCo Team

Rated 5 out of 5 stars

Amazing personalized serivce

The process for filing a claim and repairing my engagement ring was so smooth and straightforward. They made the whole experience easy and provided really personalized service every step of the way.

October 7, 2024
Unprompted review
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Reply from BriteCo

Hi Kathy,

We're so happy to hear your claim went smoothly. Please don't hesitate to reach out to us if you need anything else.

All the best,
The BriteCo Team

Rated 5 out of 5 stars

BriteCo has been amazing to work with

BriteCo has been amazing to work with. It is such a relief knowing my rings are insured. I highly recommend them!

September 18, 2024
Unprompted review
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Reply from BriteCo

Hi Catherine,

Thanks for the positive feedback, we appreciate it.

All the best,
The BriteCo Team

Rated 5 out of 5 stars

User friendly Process

User friendly, fast, awesome coverage, and best price I could find for jewelry insurance out there.

September 24, 2024
Unprompted review
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Reply from BriteCo

Hi Isla,

Thanks for the positive feedback, we appreciate it.

All the best,
The BriteCo Team

Rated 5 out of 5 stars

Love them - highly recommend

I have been using Briteco for almost 4 years now. The process to sign up for insurance was easy and I have had no problems.
It is nice to have my jewelry insured by jewelry experts and keep it off of my home owners insurance.

September 25, 2024
Unprompted review
BriteCo logo

Reply from BriteCo

Hi Jamie,

Thanks for being a valued customer! We appreciate the feedback and please don't hesitate to reach out if you need anything.

All the best,
The BriteCo Team

Rated 5 out of 5 stars

Easy Process, Great Customer Service, Cool Company!

I chose BriteCo after seeing it ranked best jewelry insurers by Forbes and Brides magazine, and I wasn't disappointed. Signing up was super easy on my phone, and their customer service has been outstanding. I had a complicated sitution with multiple changes to my policy, but Christine from their team guided me step-by-step and was always quick to respond. BriteCo has been incredibly accommodating and made the process smooth so far. Its a relief to have gotten help to sort things out from a cool company and great people.

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Briteco customer for years first review

Been a Briteco customer for years. I insure all my wife’s jewelry and all my watches. Super easy to use and add new items. Just added a watch and forgot how stress free the process is. That's the kicker for me. Definitely the future of insuring. It's also half the price of going through my home insurance, so that doesn't hurt either. Great product and support. Highly recommended.

September 1, 2024
Unprompted review
Rated 1 out of 5 stars

Went through the appraisal process and…

Went through the appraisal process and applied for insurance on a ~$4,000 necklace. They gladly took my money for the appraisal and then denied me very quickly for the insurance. I live in a major city (good area though). It seems the cheap prices only apply to people who have extremely minimal risk. I can only imagine their claims process is a run around just like the application process. Jewelers mutual > not having insurance > brite co

April 12, 2024
Unprompted review
Rated 5 out of 5 stars

My fiancee lost her ring and was…

My fiancee lost her ring and was heartbroken. BriteCo was quick to help us with filing and claim and getting the funds to our jeweler to remake her ring. Highly recommend!

The only downside is getting ring insurance after filing a claim is tough, but that's to be expected.

August 13, 2022
Unprompted review

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