Britorium Reviews 

41
•
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

This company is fraudulent. They sell fake garments and when unsuspecting public reject their fake garments. It is difficult to return, it will cost a lot of money to return unwanted goods. Please av... See more

Rated 1 out of 5 stars

Most horrible online shopping site. It took eternity to receive the item, and I'm experiencing same for return. It feels like threading a human through the eye of a niddle communicating with these f... See more

Rated 4 out of 5 stars

Ordered 2 R&L jackets. Had to wait a good 3 weeks but when arrived very happy with the product. Cheers team

Rated 1 out of 5 stars

Ordered 3 shirts total circa £70. Wrong size and they were fake Ralph Lauren. Shortly after ordering, I had someone make 3 attempts at using my debit card form what looks like China. Judging by the ot... See more

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1.4

Bad

TrustScore 1.5 out of 5

41 reviews

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1.4

All reviews

(41)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Walking shoes cheap quality, high end price

Ordered pair of walking shoes, the website states Trustpilot 5 star reviews, so went on to buy on this basis, after purchased I saw same shoes less than half the price on ebay, so the shoes are clearly not worth the money I paid. Communication is slow. The website states warehouses in China and UK the shoes came from China, took almost 3 weeks to arrive, tracker system slow, emails from britorium seem to come in and disappear after reading. Shoes on arrival look very cheap, poor quality. Not impressed and will not use again.
Just came across another online shop
JACKSON LONDON, seems it could be same shop, similar items ....also scam.

September 8, 2025
Unprompted review
Rated 1 out of 5 stars

scammers

I gave it one star because it doesn't mean giving it less. The clothing is of very poor quality, made in China, and they won't refund your money. Don't buy anything. You should be ashamed of yourself. The photos have nothing to do with what they send.

September 6, 2025
Unprompted review
Rated 1 out of 5 stars

Woeful fakes

To be fair my own fault, I bought what I thought looked like 2 Ralph Lauren shirts. I didn’t notice the listing actually said ‘R&M’ TM. The price was pitched as a Sale and I paid £50 for two. Which I thought was a bargain. In truth they were woeful fakes that are worth no more than £5 each on a far east market stall. I tried to use the returns link but have had no response after more than a week. Beware, the site looks like a fairly respectable clothing store and the pictures make the shirts look good, believe me they are not.

August 28, 2025
Unprompted review
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Rated 1 out of 5 stars

Don't Buy Anything

Wanted to return the Rubbish quality clothes requested return address and Britorium Wanted so much information including a Video of the products, photos, tracking number and lots more details that they already had.
I paid via a Credit card and spoke to them about the situation and they understood my problems and gave me back my money.
Within 3 hours of speaking to my Credit card company I received an email from Britorium asking where had I returned the clothes to because they had not given me a return address.
I suspect my Credit card company had already taken the money back from Britorium.
So if you want a refund speak to your Credit Card company or Bank

September 3, 2025
Unprompted review
Rated 1 out of 5 stars

Scam. Usual Chinese crap

From the look of it it's the same rebadged Chinese Warehouse crap. The giveaway is the eloquent blurb, the way and timescales for order completion and delivery refund policies. Also the company misdescribes it's true, dire Trustpilot rating

September 3, 2025
Unprompted review
Rated 1 out of 5 stars

Please NEVER buy anything from this…

Please NEVER buy anything from this company..this company you would of thought is British going g by the name but is infact a SCAM company from CHINA that infact makes poor copies of branded items....DO NOT PURCHASE a thing from thos FAKE company

September 3, 2025
Unprompted review
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Rated 1 out of 5 stars

Beware

Believe this to be the same company as Nancy of London and Martha of London. Made in China and poor quality, and we have to pay postage for returns to China.
Promoted by Google advertising beware, do more checks before buying.
Suspect this site will soon show all one star or below !????
It does ?!!!!!!!!!!!!

August 28, 2025
Unprompted review
Rated 1 out of 5 stars

The name suggests it is a UK company

The name suggests it is a UK company. It is Chinese based.Do not touch this site with a barge pole,ordered three shirts, allegedly linen, total crap, could not even use them as rags to clean my car. I would guess they are made of polyester. Total rip off.This company should not be allowed to advertise in the UK. Do not throw your money down the drain !

August 26, 2025
Unprompted review
Rated 1 out of 5 stars

This is a literal scam!

This is a literal scam!

Do not buy from here. There is no Britorium store in London, they lie about the quality of their products (which are super cheap) and you won't get your money back, in fact you'll be lucky to even get a response to your emails...

August 26, 2025
Unprompted review
Rated 1 out of 5 stars

False advertising

False advertising.
Products don't resemble what this company is advertising.
Don't waste your money.
Products look and feel like cheap rubbish!!

August 25, 2025
Unprompted review
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Rated 1 out of 5 stars

Scam.

Trust pilot reviews? 4.9 stars? It is untrue. The pictures in the advert are the same as those for Nancy London, Easton London, and several others. The goods are shoddy beyond belief, are not returnable as they are sale items and are not as described. This group of people should be stopped.

August 20, 2025
Unprompted review
Rated 1 out of 5 stars

I bought 3 'linen' shirts

I bought 3 'linen' shirts, size XL from Britorium. After 3 weeks and a few emails, I received the shirts. They were not linen, but a cheap Chinese 'equivalent' which were maybe XL in China, but in Europe, maybe small at most medium. I decided to return them. After requesting return policy details, the response was to just send back to them on address on website. Which there wasn't one. So I asked the specific question as to where to return them, which was Brazil, which I had to pay. The additional clause was they would conduct a return process to check the quality and contact check, which if they pass, would refund the money that could take 3 - 4 weeks. Alternatively, they would refund 65% without return of shirts. So cheap counterfeit goods with difficult returns. Be very aware

August 11, 2025
Unprompted review
Rated 1 out of 5 stars

Bought 3 cameras

Bought 3 cameras, arrived damaged broken as if it was run over by vehicle, delivery left outside door no notification or time of delivery, invalid phone number on Amex website, can only contact via email no reply despite few email, scandalous
Where are the regulators allowing these crooks scammers steal funds in broad day lights

March 18, 2025
Unprompted review
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Rated 1 out of 5 stars

Bought a camera that was advertised

Bought a camera that was advertised, but when it arrived it was about 5 times the size on the advert therfore it was not fit for purpose. Sent an email to the company but no reply. I would stay clear of this company. Order number #1784

February 8, 2025
Unprompted review
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