We have just had £44 taken from our bank account for membership renewal inspite contacting them twice that we didn't want to renew our membership after they sent an email that they were going to do th... See more
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Auto renewal was applied to my account which I didn't know about. No advance warning about withdrawal. Payment was a 25% increase on previous year. I've tried to stop auto renewal without success.... See more
Didnt know about automatic renewal. Just cost £44 with no cancellation possible. Had to give up camper as husband had a stroke. Fuming
As always this company gives exactly what it says it will do! Fast, efficient, safe deliveries with a smile! A fun range of tastes from Britain and more items keep appearing on their website! THAN... See more
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Company details
Written by the company
A family run business located in Kingston Ontario. Offering a large selection of British goods whether you are trying for the first time or are wanting a taste of home, we have the products for you. Free Kingston Delivery & Flat Rate Shipping Across Canada. Shop-Click-Delivered! Our reputation is your satisfaction....The Brit Stop is truly your British One Stop Shop!
Contact info
349 Janette Street, K7P 0K8, Kingston, Canada
- 6135832309
- info@britstop.ca
- britstop.ca
2.1
Poor
165 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
We have enjoyed using Britstop
We have enjoyed using Britstop. ca for over one year.
It helps remind us of our 40 year 'Long Weekend' living and touring all of the U.K.
October 25, 2021
Reply from Britstop
Hello Pauline, thank you for taking the time to review BritStop. It is so encouraging to hear that the products purchased and our service have helped rekindle some memories of Across the Pond. We enjoy taking care of our customers, helping to bring tastes from the past to the present, it's what our business is all about! Looking forward to bringing more happy memories to you again soon. Thank you for your continued support of our business venture. Best Regards, Alan and Jo, BritStop
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Awesome people to deal with !
October 21, 2021
Reply from Britstop
Hello Louise, thank you for your kind words. Our customers are the most important asset to our business, we love serving them and providing memories from Across the Pond at affordable prices, delivered promptly to the door. We look forward to the opportunity to serve you again soon. Best Regards, Alan and Jo, BritStop
Highly recommend fast delivery and…
Highly recommend fast delivery and excellent prices.
October 21, 2021
Reply from Britstop
Hi Lynne, Thank you for your review of BritStop, it is much appreciated. We are encouraged to hear you enjoy our service. We love serving our customers, treating everyone the same way we would like to receive service. We are grateful for your continued support of our business and look forward to being of assistance to you and your family again soon. Best Regards, Alan and Jo, BritStop
Reply from Britstop
Hello Camilla, thank you for taking the time to review BritStop. It is encouraging to hear that you enjoyed our service. We look forward to being of service to you and your family soon. We appreciate you supporting our business venture. Best Regards, Alan and Jo, BritStop
Great selection of products and a…
Great selection of products and a decent price point compared to other local shops.
October 2, 2021
Reply from Britstop
Hi Luke, Thank you for taking the time to review BritStop. Whilst becoming more established in Kingston, we are constantly widening our range to suit customers tastes & requests, whilst working to keep our product range affordable too. It is encouraging to hear that you found our range varied and felt our pricing competitive. Your continued support of our business is much appreciated. We look forward to being of service to you again soon. Best Regards, Alan and Jo, BritStop
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Fabulous
Fabulous. Always... great British goodies, lovely owners, great service ☺️
September 29, 2021
Reply from Britstop
Hello Sandra, thank you so much for your kind review of BritStop. We are so pleased to hear you had a positive experience with our service & products. Your continued support of our business is much appreciated and we look forward to assisting you again soon. Kind Regards, Alan & Jo, BritStop
Great delivery.
Our daughter started to get items from you a while back and she was very pleased with the service. She had an order the other day delivered, so I decided to order some stuff also. I put our order in and it was delivered the same day. Very good home delivery service. Thank you.
September 29, 2021
Reply from Britstop
Hello Maureen, thank you for taking the time to review BritStop. We are encouraged to hear you had a positive experience, providing the best quality customer service is the most important element to our business. We thank you and all the family for continuing to support BritStop. Looking forward to being of assistance to you and your daughter again. Best Regards, Alan & Jo, BritStop
A uniquely friendly service
A uniquely friendly service, extremely efficient ordering with regular updates! The choice of British products is unparalleled and all delivered with a lot of love!
September 25, 2021
Reply from Britstop
Thank you Jamie, your kind words in review of BritStop are so encouraging to us. Our customers are the most important asset to our business, it is vital we provide them with exemplary service, by listening to their needs & promising to deliver the best in quality, fair prices, communication & shipped promptly. Thank you once again, we appreciate you supporting our business & look forward to serving you again in the future. Best Regards, Alan & Jo, BritStop
Can’t say enough about their prompt service
Can’t say enough about their prompt, efficient service.
September 21, 2021
Reply from Britstop
Hello Anne, Thank you for taking the time to review BritStop, it is much appreciated. It is so encouraging to hear you enjoyed your experience of our service. Our priority is to provide the best quality communication and delivery to our customers. We look forward to the opportunity to serve you again soon. Best Regards, Alan and Jo, BritStop
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Always reliable to respond to orders…
Always reliable to respond to orders and are always within the times for delivery. At the present I know there supplies are lower but I’m sure that’ll get back to before once the teething issues are ironed out . Always like ordering here very friendly great service
September 8, 2021
Reply from Britstop
Hello Richard, thankyou so much for taking the time to review BritStop, it is much appreciated. We are so pleased you are enjoying our service. At present there have been some delays in getting our stock order in. We have been informed by our logistics company that we should have our order sometime next week. Going forward, we are looking at several ideas to increase our range of stock and ensure consistency in our product levels. This should improve over the coming month or so. Thank you for your continued support of our business venture. Best Regards, Alan & Jo, BritStop
Reply from Britstop
Thank you Sabrina, we much appreciate you taking the time to review BritStop. It is encouraging to hear you enjoyed our service. We love providing free local delivery, making sure when our customers place an order, they can be confident their goodies will be on the doorstep promptly. We look forward to being of service to you again soon. Best Regards, Alan and Jo, BritStop
Mr & Mrs Bellingham are a delightful…
Mr & Mrs Bellingham are a delightful couple with Britstop.
No feat is too much for this wonderful couple.
My 93 year young Mother can attest to their marvelous products.
Mother gets to reminisce her childhood memories to me as she relates to each product, while unpacking the gifted candies. Eccle cakes or Cadbury flakes or Bassets Licorice Allsorts, are a few of their Brit products. Each gift box is delivered to her, from Britstop, with love.
She smiles like a Cheshire cat as she says "there are so many in the box Jeanette Anne, and I have them spread all over my bed, LOL..I feel like a little girl again, in Nana's candy store" back in England. 🙂🌹
August 16, 2021
Reply from Britstop
Thank you so much Jeanette for your kind words reviewing BritStop. Jo & I love what we do, it is so encouraging to hear we have brought happiness and some pleasure to your Mum. We greatly appreciate your continued support of our business venture and look forward to serving you again soon. Take care and please send our warmest wishes to your Mum. Best Regards, Alan & Jo, BritStop
Excellent and top notch service!
August 9, 2021
Reply from Britstop
Hello Hollie, thank you so much for reviewing BritStop, it is much appreciated. We believe the most important element in our business is aiming to provide customers with the best quality service. When BritStop was launched we asked ourselves what quality of service would we expect when making purchases, we simply replicated those expectations into the BritStop business model. Customers will always be our greatest asset. Thank you again Hollie, we look forward to serving you and the family again soon. Best Regards, Alan & Jo, BritStop
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Excellent service
I had an excellent first shopping experience with Britstop. I ordered at approx 8am and the goods were on my doorstep that evening. Prices were competitive as well, would recommend to any brits (or anyone else) looking to get their UK snack fix.
July 13, 2021
Reply from Britstop
Hello Tom, thank you for your review of BritStop, we appreciate you taking the time to provide your feedback. We are encouraged to hear you had a good experience. Our #1 focus is to provide our customers with the service we would expect to receive. We strive to have customers orders delivered with convenience and promptness, whilst providing products at a competitive price. Thank you again for supporting our business venture and we look forward to being of service to you again soon. Best Regards, Alan & Jo, BritStop
Excellent Service and Product
This is the first I time I ordered from BritStop, but it won't be my last! Lots of different treats to try, and quick and friendly service. Delivery arrived a few minutes before the scheduled time, so we weren't left waiting around all day long. Love that I came across this shop online... can't wait to place my next order!
July 10, 2021
Reply from Britstop
Hello Leslie, thank you for taking the time to review BritStop, it is much appreciated. We believe in good communication and efficient service with our customers. By offering a suggested 1 hour delivery window, customers can be assured of prompt delivery whilst not wasting a good part of their day waiting. This was our second delivery day in Brockville and we very much enjoyed meeting new and repeat customers. Our due delivery is the first Saturday of each month, we hope as BritStop becomes known in the area, we can increase our delivery days to Brockville & surrounding areas. Thank you again for supporting our business venture and we look forward to being of service to you again soon. Best Regards, Alan and Jo, BritStop
Reply from Britstop
Hello Christina, it was our pleasure, thank you for entrusting BritStop with your order. We appreciate you supporting our business venture with your review. Looking forward to the opportunity of serving you again soon. Brockville deliveries are the first Saturday of each month. We hope this will increase as BritStop becomes more well known in the area. Best Regards, Alan and Jo, BritStop
Great service and it's lovely being…
Great service and it's lovely being able to enjoy treats from back home.
July 5, 2021
Reply from Britstop
Thank you so much Ron for taking the time to review BritStop. We are pleased to hear you were happy with our service. This most important asset in BritStop's business is our customers. We believe communication & service are key to providing quality assurance. We appreciate you supporting our business venture and look forward to being of assistance to you again soon. Best Regards, Alan and Jo, BritStop
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Excellent customer service.
This was my first order with Britstop but it definitely won’t be my last. I put my order in in the early afternoon and it was delivered just a few hours later. Great communication, friendly service, reasonable prices, a taste of home brought right to my front door, I couldn’t be happier. Alan & Jo you are running a great business.
July 3, 2021
Reply from Britstop
Hi Julie, thank you so much for your kind words and review of BritStop. We are focused on providing the lowest prices we can by keeping our overheads low. When our customers make an order, we want them to receive it as quickly as possible, providing good communication assures our customers that their order is important to us. Thank you for supporting our business venture and we look forward to being of service to you again soon. Best Regards, Alan and Jo, BritStop
I was delighted to find Britstop
I was delighted to find Britstop and I was even more happy to see they had Ballymaloe relish. Good prices and great service.
June 22, 2021
Reply from Britstop
Hi Catherine, thank you for taking the time to provide BritStop with your review, it is much appreciated. It is very encouraging to hear you were pleased with our service & product pricing. As we grow we will continue to expand our product range. Thank you for supporting our business and we look forward to serving you again soon. Best Regards, Alan and Jo, BritStop
20/10 Stars
Excellent service, great selection, fast delivery! My spouse is from the UK and found so many things on the website he wanted to purchase immediately to have a taste of home. Will definitely become regulars to this wonderful local business!! Thank you Britstop!!
June 14, 2021
Reply from Britstop
Hello D'Arcy, Thank you so much for your kind words and review of BritStop. We are so pleased to hear you were happy with our service and range of products. Our focus is to provide the highest quality service to our customers together with stocking popular items and expand our range of products. Thank you for supporting our local business and we look forward to serving you again soon. Best Regards, Alan and Jo, BritStop
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