Brixzo Reviews 43

TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, most reviewers were unhappy with their experience overall. Many customers reported that the products received were not as pictured or advertised on the website, often being of poor quality and flimsy. People frequently encountered missing parts in their orders, making assembly difficult or impossible without resorting to glue. The delivery service was also a significant concern, with many experiencing long delays, unfulfilled orders, or packages arriving damaged. Reviewers also expressed dissatisfaction with the refund process, stating that the company often refused refunds or offered minimal amounts that never materialized, despite guarantees. Some customers noted that the website's claims about product differences were misleading, and the tracking information provided was often unhelpful or showed no progress.

What people talk about most

Product

Customers had negative experiences with product quality, reporting that items received were often cheap,... See more

Quality

Clients share negative opinions on quality, with many reviewers reporting that products received were of poor... See more

Refund

Consumers express significant dissatisfaction with the refund process, often reporting that the company... See more

Delivery service

Reviewers express significant dissatisfaction with the delivery service, primarily due to prolonged shipping... See more

Website

Reviewers highlight significant dissatisfaction with the website, primarily due to discrepancies between... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Item is not as pictured. Had purchased another set and it was fine. But this one, not close other than it was a cat. I will not be purchasing from them again. Seems like this is a common occurrence. V... See more

Rated 3 out of 5 stars

Love the dark romance art style of this building block set! It's pretty flimsy though. Every time I tried to snap pieces together, another part would pop off and I'd have to restart. so frustrating.

Rated 3 out of 5 stars

I've built four of these building block sets now and every single one had a missing part. Had to resort to using glue to keep things together. Pretty results but very disappointing quality control.

Rated 1 out of 5 stars

They claimed I failed to enter an email address but that was not an option I could see. When I contacted them in early January they said that all was fine but three weeks later and I still have yet t... See more



Contact info

2.1

Poor

TrustScore 2 out of 5

43 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 9% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

FRAUDSTERS

This company is an
Imitation Lego supplier and do not supply the advertised product but a copy of something else.
I ordered two Ragdoll Halloween cats but they didn’t send the ones on their website, had missing parts, and I think this is because was previously returned items. They offered me a 10% refund and then would increase to 30% if I sent the items back to China, at MY expense. They seem to ship from China but operate in the US.
DO NOT BUY ANYTHING FROM THIS COMPANY WITHOUT RESEARCHING FIRST.
This is not to be confused with any company of a similar name

August 28, 2025
Unprompted review
Show reviews in all languages. (43 reviews)

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