Very helpful, I phoned this team on behalf of my granny to sort out her tax refund that she was due. Juanita was very helpful and walked us through step by step to fill out the form and even stayed o... See more
Company replied
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See what reviewers are saying
Brittanyand Kaolin were both very nice and polite as they both helped me retrieve my tax rebate they both did it in no time at all .I was on holiday and could not get my reference nu.ber as it had exp... See more
Company replied
In touch with Brooksdale for tax return and another subject… not heard a single thing back for well over a year after they requested my details and other personal information, yet I still get emails f... See more
These people made the application so simple I felt with a lady called Tia who could not of done more to assist me throughout the whole process well done guys keep up the good work. Highly recommend
Company replied
Company details
Written by the company
Brooksdale Limited is a financial auditing company that has over the years helped many thousands of people claim back overpaid tax through tax rebate claims from HM Revenue and Customs.
Contact info
Magnetic house, M50 3XW, Salford, United Kingdom
- 0161 543 1973
- reviews@brooksdale.co.uk
- brooksdale.co.uk
4.3
Excellent
8K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Alex Winfield was very helpful today
Alex Winfield was very helpful today, I had trouble uploading my passport and he helped me, he is brilliant and thank you
November 30, 2023
Unprompted review
Reply from Brooksdale
Thank you so much for your 5-star review. We're thrilled to hear that you had a positive experience with us. Your feedback means a lot to our team, and we are committed to maintaining this high level of service.
Your comments will be shared with our team and it's certain to put a smile on their face. It's feedback like yours that motivates us to continually strive for excellence.
We appreciate you taking the time to recommend us. If you have any more questions or need further assistance in the future, we are always here to help!
Best Regards,
Kim
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Sam was very helpful poilte and…
Sam was very helpful poilte and professional 👍
November 30, 2023
Unprompted review
Reply from Brooksdale
Thank you so much for your 5-star review. We're thrilled to hear that you had a positive experience with us. Your feedback means a lot to our team, and we are committed to maintaining this high level of service.
Your comments will be shared with our team and it's certain to put a smile on their face. It's feedback like yours that motivates us to continually strive for excellence.
We appreciate you taking the time to recommend us. If you have any more questions or need further assistance in the future, we are always here to help!
Best Regards,
Kim
After several phone calls with the…
After several phone calls with the company we agreed and settled amicably and the people that were very polite and respectful and I would like to thank them for their service and support
November 30, 2023
Unprompted review
Reply from Brooksdale
Thank you so much for your 4-star review. We're thrilled to hear that you had a positive experience with us. Your feedback means a lot to our team, and we are committed to maintaining this high level of service.
Your comments will be shared with our team and it's certain to put a smile on their face. It's feedback like yours that motivates us to continually strive for excellence.
We appreciate you taking the time to recommend us. If you have any more questions or need further assistance in the future, we are always here to help!
Best Regards,
Kim
Brittany the advisor was brilliant and…
Brittany the advisor was brilliant and very helpful😊
November 30, 2023
Unprompted review
Reply from Brooksdale
Thank you so much for your 5-star review. We're thrilled to hear that you had a positive experience with us. Your feedback means a lot to our team, and we are committed to maintaining this high level of service.
Your comments will be shared with our team and it's certain to put a smile on their face. It's feedback like yours that motivates us to continually strive for excellence.
We appreciate you taking the time to recommend us. If you have any more questions or need further assistance in the future, we are always here to help!
Best Regards,
Kim
u,k 30/11 23county ringing up fin d out if had my…
county ringing up fin d out if had my payment today i did have in this morning thanks
November 30, 2023
Unprompted review
Reply from Brooksdale
Thank you so much for your 5-star review. We're thrilled to hear that you had a positive experience with us. Your feedback means a lot to our team, and we are committed to maintaining this high level of service.
Your comments will be shared with our team and it's certain to put a smile on their face. It's feedback like yours that motivates us to continually strive for excellence.
We appreciate you taking the time to recommend us. If you have any more questions or need further assistance in the future, we are always here to help!
Best Regards,
Kim
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Excellent service from Natasha
November 30, 2023
Unprompted review
Reply from Brooksdale
Thank you so much for your 5-star review. We're thrilled to hear that you had a positive experience with us. Your feedback means a lot to our team, and we are committed to maintaining this high level of service.
Your comments will be shared with our team and it's certain to put a smile on their face. It's feedback like yours that motivates us to continually strive for excellence.
We appreciate you taking the time to recommend us. If you have any more questions or need further assistance in the future, we are always here to help!
Best Regards,
Kim
Alex Winfield was good assistance
November 30, 2023
Unprompted review
Reply from Brooksdale
Thank you so much for your 5-star review. We're thrilled to hear that you had a positive experience with us. Your feedback means a lot to our team, and we are committed to maintaining this high level of service.
Your comments will be shared with our team and it's certain to put a smile on their face. It's feedback like yours that motivates us to continually strive for excellence.
We appreciate you taking the time to recommend us. If you have any more questions or need further assistance in the future, we are always here to help!
Best Regards,
Kim
Brilliant service from Brooksdale
Brilliant service from Brooksdale from Matthew
November 30, 2023
Unprompted review
Reply from Brooksdale
Thank you so much for your 5-star review. We're thrilled to hear that you had a positive experience with us. Your feedback means a lot to our team, and we are committed to maintaining this high level of service.
Your comments will be shared with our team and it's certain to put a smile on their face. It's feedback like yours that motivates us to continually strive for excellence.
We appreciate you taking the time to recommend us. If you have any more questions or need further assistance in the future, we are always here to help!
Best Regards,
Kim
Very helpful young lady managed to sort…
Very helpful young lady managed to sort my problem out very quickly and with efficiency
Thank you again.
November 30, 2023
Unprompted review
Reply from Brooksdale
Thank you so much for your 5-star review. We're thrilled to hear that you had a positive experience with us. Your feedback means a lot to our team, and we are committed to maintaining this high level of service.
Your comments will be shared with our team and it's certain to put a smile on their face. It's feedback like yours that motivates us to continually strive for excellence.
We appreciate you taking the time to recommend us. If you have any more questions or need further assistance in the future, we are always here to help!
Best Regards,
Kim
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Brittany was helpful
November 29, 2023
Unprompted review
Reply from Brooksdale
Thank you so much for your 5-star review. We're thrilled to hear that you had a positive experience with us. Your feedback means a lot to our team, and we are committed to maintaining this high level of service.
Your comments will be shared with our team and it's certain to put a smile on their face. It's feedback like yours that motivates us to continually strive for excellence.
We appreciate you taking the time to recommend us. If you have any more questions or need further assistance in the future, we are always here to help!
Best Regards,
Kim
Brittanyand Kaolin were both very nice…
Brittanyand Kaolin were both very nice and polite as they both helped me retrieve my tax rebate they both did it in no time at all .I was on holiday and could not get my reference nu.ber as it had expired but as I said it took no time at all for them to get my refund and got it put into my bank that I choose.
November 29, 2023
Unprompted review
Reply from Brooksdale
Thank you so much for your 5-star review. We're thrilled to hear that you had a positive experience with us. Your feedback means a lot to our team, and we are committed to maintaining this high level of service.
Your comments will be shared with our team and it's certain to put a smile on their face. It's feedback like yours that motivates us to continually strive for excellence.
We appreciate you taking the time to recommend us. If you have any more questions or need further assistance in the future, we are always here to help!
Best Regards,
Kim
Matthew did a great job helped us alot
November 29, 2023
Unprompted review
Reply from Brooksdale
Thank you so much for your 5-star review. We're thrilled to hear that you had a positive experience with us. Your feedback means a lot to our team, and we are committed to maintaining this high level of service.
Your comments will be shared with our team and it's certain to put a smile on their face. It's feedback like yours that motivates us to continually strive for excellence.
We appreciate you taking the time to recommend us. If you have any more questions or need further assistance in the future, we are always here to help!
Best Regards,
Kim
Sam.
Sam was fantastic to deal with and dealt with my query very quickly
November 29, 2023
Unprompted review
Reply from Brooksdale
Thank you so much for your 5-star review. We're thrilled to hear that you had a positive experience with us. Your feedback means a lot to our team, and we are committed to maintaining this high level of service.
Your comments will be shared with our team and it's certain to put a smile on their face. It's feedback like yours that motivates us to continually strive for excellence.
We appreciate you taking the time to recommend us. If you have any more questions or need further assistance in the future, we are always here to help!
Best Regards,
Kim
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Good communicator tia very helpful
November 29, 2023
Unprompted review
Reply from Brooksdale
Thank you so much for your 5-star review. We're thrilled to hear that you had a positive experience with us. Your feedback means a lot to our team, and we are committed to maintaining this high level of service.
Your comments will be shared with our team and it's certain to put a smile on their face. It's feedback like yours that motivates us to continually strive for excellence.
We appreciate you taking the time to recommend us. If you have any more questions or need further assistance in the future, we are always here to help!
Best Regards,
Kim
Bella very good service
November 29, 2023
Unprompted review
Reply from Brooksdale
Thank you so much for your 5-star review. We're thrilled to hear that you had a positive experience with us. Your feedback means a lot to our team, and we are committed to maintaining this high level of service.
Your comments will be shared with our team and it's certain to put a smile on their face. It's feedback like yours that motivates us to continually strive for excellence.
We appreciate you taking the time to recommend us. If you have any more questions or need further assistance in the future, we are always here to help!
Best Regards,
Kim
Reply from Brooksdale
Thank you so much for your 4-star review. We're thrilled to hear that you had a positive experience with us. Your feedback means a lot to our team, and we are committed to maintaining this high level of service.
Your comments will be shared with our team and it's certain to put a smile on their face. It's feedback like yours that motivates us to continually strive for excellence.
We appreciate you taking the time to recommend us. If you have any more questions or need further assistance in the future, we are always here to help!
Best Regards,
Kim
Ashlynn was curtious and very helpful…
Ashlynn was curtious and very helpful throughout the call, she deserves a pay rise.
November 28, 2023
Unprompted review
Reply from Brooksdale
Thank you so much for your 5-star review. We're thrilled to hear that you had a positive experience with us. Your feedback means a lot to our team, and we are committed to maintaining this high level of service.
Your comments will be shared with our team and it's certain to put a smile on their face. It's feedback like yours that motivates us to continually strive for excellence.
We appreciate you taking the time to recommend us. If you have any more questions or need further assistance in the future, we are always here to help!
Best Regards,
Kim
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Brittany very helpful on the phone
November 29, 2023
Unprompted review
Reply from Brooksdale
Thank you so much for your 5-star review. We're thrilled to hear that you had a positive experience with us. Your feedback means a lot to our team, and we are committed to maintaining this high level of service.
Your comments will be shared with our team and it's certain to put a smile on their face. It's feedback like yours that motivates us to continually strive for excellence.
We appreciate you taking the time to recommend us. If you have any more questions or need further assistance in the future, we are always here to help!
Best Regards,
Kim
Your operator
Your operator. Was very good and helpful, thank you for your service. Your operator Sam is great.
November 29, 2023
Unprompted review
Reply from Brooksdale
Thank you so much for your 5-star review. We're thrilled to hear that you had a positive experience with us. Your feedback means a lot to our team, and we are committed to maintaining this high level of service.
Your comments will be shared with our team and it's certain to put a smile on their face. It's feedback like yours that motivates us to continually strive for excellence.
We appreciate you taking the time to recommend us. If you have any more questions or need further assistance in the future, we are always here to help!
Best Regards,
Kim
Natasha she very good and kind
November 29, 2023
Unprompted review
Reply from Brooksdale
Thank you so much for your 5-star review. We're thrilled to hear that you had a positive experience with us. Your feedback means a lot to our team, and we are committed to maintaining this high level of service.
Your comments will be shared with our team and it's certain to put a smile on their face. It's feedback like yours that motivates us to continually strive for excellence.
We appreciate you taking the time to recommend us. If you have any more questions or need further assistance in the future, we are always here to help!
Best Regards,
Kim
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