Brusby Surveyors Ltd Reviews 

434
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently highlight the exceptionally detailed and thorough property surveys, noting that the comprehensive reports provide immense peace of mind. People consistently appreciate the clear photographs, well-structured layouts, and practical explanations included in the documentation. Some reviewers were happy with the prompt communication, efficient problem-solving, and flexible scheduling offered throughout the entire process. Consumers also note that staff members are extremely knowledgeable, approachable, and always willing to answer various questions thoroughly. Many individuals state they would very readily recommend these professional surveying services to family and friends.

What people talk about most

Service

Users describe satisfaction with the service, highlighting prompt communication and professional expertise.... See more

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable during property surveys.... See more

User experience

Clients share positive opinions on user experience, highlighting prompt, thorough, and highly detailed... See more

Quality

Reviewers highlight high satisfaction with the quality of the service, noting that reports exceed... See more

Customer service

People report positive experiences with customer service, highlighting informative staff who are easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My initial enquiry with Phillipa was informative, she was able to answer all of my questions about which level of survey i needed and more. Extremely thorough report from Alistair, lots of advice asid... See more

Company replied

Rated 5 out of 5 stars

Very prompt and thorough survey. Compared to the last time we moved house and had a survey done, this was a lot more detailed and had lots of photos included as well to illustrate specific points. C... See more

Company replied

Rated 5 out of 5 stars

I was very pleased with the level 2 home buyers report provided by Alistair. The detail was far and above what i expected it to be for the level of survey I chose which showed things to look out for i... See more

Company replied

Rated 5 out of 5 stars

Alistair Brusby did a visual inspection of my detached house due to my concerns about internal cracking. He was thorough and detailed in his observations and very good at answering questions and conce... See more

Company replied


Company details

  1. Chartered Surveyor
  2. also in
  3. Building Consultant
  4. Building Inspector
  5. Home Inspector
  6. Real Estate Surveyor
  7. Surveyor

Written by the company

Chartered Building Surveyors & Chartered Building Engineers. We provide a full range of building surveying services to residential and commercial clients including: The full suite of RICS Survey Reports, Full Building Surveys, Structural Inspections, Specific defect inspection reports, Party Wall Act and Dilapidations throughout East Yorkshire. Including Hull, Beverly and all surrounding areas.


Contact info

5.0

Excellent

TrustScore 5 out of 5

434 reviews

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5.0

All reviews

(434)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with survey completed by…

Very happy with survey completed by alistair, all details included, also managed to rearrange at short notice. 100% recommend

June 9, 2026
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Reply from Brusby Surveyors Ltd

Thanks for taking the time to leave a review. We are happy to have been of help. All the best.

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Rated 5 out of 5 stars

Had level 2 RICS survey done

Had level 2 RICS survey done, the report was delivered on time and was very thorough and easy to understand. Alistair also spent time with me on the telephone he is extremely knowledgeable. Excellent service I would highly recommend. Thank you Alistair 😊

May 18, 2026
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Reply from Brusby Surveyors Ltd

Thanks for taking the time to leave a review. We are happy to have been of help. All the best in your new home.

Rated 5 out of 5 stars

Very helpful and reliable

We wanted a level 2 RICS survey on a property we were purchasing. We chose Brusby Charted Surveyors based on recommendations from another family member. They were absolutely brilliant from start to finish. Very friendly and very reliable, they arranged the survey through the estate agents so we didnt have to. Great communication throughout, I received a phone call to discuss some key points before receiving the full detailed and thorough report. So that was great. Overall very happy with the service and will definitely be recommending to family and friends.

May 27, 2026
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Reply from Brusby Surveyors Ltd

Thanks for taking the time to leave a review. We are happy to have been of help. All the best.

Rated 5 out of 5 stars

Very professional service

Alistair was very profession and the house survey was in depth and provided us with the detailed report that we required. Would recommend to others requiring this service.

May 12, 2026
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Reply from Brusby Surveyors Ltd

Thanks for taking the time to leave a review. Glad that we could help you. All the best.

Rated 5 out of 5 stars

Level 2 RICS survey

Alistair Brusby, very helpful, and report in the timescale discussed. He took the time to address queries raised.

May 9, 2026
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Reply from Brusby Surveyors Ltd

Thanks for taking the time to leave a review. Glad that we could help you. All the best.

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Rated 5 out of 5 stars

Alistair Brusby was very professional .

Alistair Brusby was very professional .
On time.
Easy to speak to.
He perform a full survey in full details easy to read.
Very knowledgeable.
I would recommend his service.

May 1, 2026
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Reply from Brusby Surveyors Ltd

Thanks for taking the time to leave a review. Glad that we could help you. All the best.

Rated 5 out of 5 stars

Would recommend company to anyone

Very good survey report, very thorough and detailed.
Very quick turnaround from visiting property and payment to receiving survey.
Really good service

April 28, 2026
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Reply from Brusby Surveyors Ltd

Thanks for taking the time to leave a review. Glad that we could help you. All the best.

Rated 5 out of 5 stars

10/10 experience

Alastair was great kept us in the loop the whole time, and got back to us extremely quickly! He did a great job would 100% recommend!

April 9, 2026
Unprompted review
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Reply from Brusby Surveyors Ltd

Thanks for taking the time to leave a review. Glad that we could help you. All the best.

Rated 5 out of 5 stars

Level 2 Survey

Alistair took time to explain my survey options when I asked for a quote - his advice helped me make the right decision.
He provided me with a detailed survey report which highlighted things for me to consider, including photographs of his findings.
The report was delivered within agreed timescales.
Overall I found Alistair to be approachable, experienced and professional.

April 8, 2026
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Reply from Brusby Surveyors Ltd

Thanks for taking the time to leave a review. Glad that we could help you. All the best.

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Rated 5 out of 5 stars

We are currently purchasing a property…

We are currently purchasing a property and used Brusby Surveyors and had Alistair provided a great customer experience. They were professional and a great communicator. The survey was delivered promptly and was detailed yet easy to understand, highlighting both major concerns and minor issues in a clear, structured way.

April 7, 2026
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Reply from Brusby Surveyors Ltd

Thanks for taking the time to leave a review. Glad that we could help you. All the best.

Rated 5 out of 5 stars

Excellent service - would 100% recommend

Alistair at Brusby Chartered Surveyors provided us with clear, thorough, and reliable advice regarding a Section 6 party wall notice. From the outset, he was professional, approachable, and took the time to explain the process in a way that was easy to understand. He kept us well informed at every stage, responding promptly to any questions. His knowledge and expertise were evident throughout, and we felt reassured that we were in very capable hands. I would not hesitate to recommend his services.

April 9, 2026
Unprompted review
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Reply from Brusby Surveyors Ltd

Thanks for taking the time to leave a review. Glad that we could help you. All the best.

Rated 5 out of 5 stars

Level 2 Survey Experience 10/10

I had Level 2 survey carried out with Alistair and was very impressed with the service. The report was extremely thorough, as was the verbal feedback I got on the day of the survey. It was clearly laid out, easy to understand and had helpful explanations. Communication throughout was good and I would highly recommend their services. An exceptional company.

March 11, 2026
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to leave a review. Glad to have been of help. All the best for the future.

Rated 5 out of 5 stars

Excellent service, highly recommended

Thank you Alistair for producing an excellent, detailed survey as requested.
I needed a specific building survey producing for unusual circumstances. Alistair was recommended to me by a trusted friend.
He produced a highly effective report which exceeded my expectations. My experience with Alistair Brusby has been superb, I'd highly recommend his services, expertise & professionalism. Definitely, money well spent. Thank you again Alistair

February 27, 2026
Unprompted review
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Reply from Brusby Surveyors Ltd

Thanks for taking the time to leave a review. I am as happy as you that our report has helped in such a positive way. Keep me updated on the progress of the project. All the best.

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Rated 5 out of 5 stars

Very thorough

Very thorough. Happy with service

March 19, 2026
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to leave a review, glad we were able to help you. All the best for the future.

Rated 5 out of 5 stars

Very helpful

Very helpful, thoroughly professional and also friendly. Good value.

February 17, 2026
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Reply from Brusby Surveyors Ltd

Thank you for leaving a review, we appreciate it. All the best

Rated 5 out of 5 stars

Professional

Professional, yet approachable service , survey to high standard , detailed , layout and terminology used help us to understand the process needed going forward . This is the second time we have used the service and if needed would definitely use again.

February 3, 2026
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to leave a review. Hope the purchase and refurbishment goes well. All the best

Rated 5 out of 5 stars

Excellent visual structural inspection…

Alistair Brusby did a visual inspection of my detached house due to my concerns about internal cracking. He was thorough and detailed in his observations and very good at answering questions and concerns. His written report was clear, detailed and very helpful.

January 30, 2026
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to leave a review. We are glad to have been of help. All the best.

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Rated 5 out of 5 stars

Great professional, friendly and flexible service

Alisdair was informative about the process and flexible in arranging a date for the survey. I received a call to discuss the main findings on the day of the survey and the full report received within the time agree.
As well as the efficient and informative survey i found Alisdair personable and would recommend in future

January 23, 2026
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to leave a review. Hope everything goes smoothly. All the best.

Rated 5 out of 5 stars

Exceptional and professional 5* service

I was very pleased with the level 2 home buyers report provided by Alistair. The detail was far and above what i expected it to be for the level of survey I chose which showed things to look out for in the future for potential issues. I was also able to call Alistair the day after inspection had taken place for a brief verbal summary prior to receiving the written report. Definitely a five star service and will not hesitate to recommend Alistair in the future, thank you

December 12, 2025
Unprompted review
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Reply from Brusby Surveyors Ltd

Thanks for taking the time to leave a review. It’s a pleasure to have helped you in your purchase. Happy Christmas

Rated 5 out of 5 stars

Excellent Service

Excellent communication and a high quality service, very thorough and professional.

November 24, 2025
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Reply from Brusby Surveyors Ltd

Thanks for taking the time to provide a review. It was a pleasure helping you. All the best

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