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BST-Moto Reviews 

93
•
TrustScore 4.5 out of 5

4.6

Motorcycle Shop
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Company details

  1. Motorcycle Shop
  2. also in
  3. Motorcycle Dealer
  4. Motorcycle Equipment and Accessories Store
  5. Motorcycle Parts Store

Written by the company

BST Moto – Le spécialiste en ligne des pièces et accessoires moto BST Moto est votre destination e-commerce dédiée à l'univers de la moto. Que vous soyez un passionné de mécanique qui aime mettre les mains dans le moteur ou un rider en quête des meilleures pièces pour entretenir sa machine, BST Moto met à votre disposition un catalogue complet de pièces détachées, consommables et accessoires pour toutes les marques. Basés à Guipavas, en Bretagne, nous avons bâti notre expertise autour d'une conviction simple : un motard bien équipé, c'est un motard heureux. C'est pourquoi nous sélectionnons rigoureusement nos références, en nous appuyant sur un stock professionnel géré par des spécialistes du secteur, pour vous garantir des produits fiables, compatibles et livrés dans les meilleurs délais. Chez BST Moto, nous ne sommes pas que des vendeurs — nous sommes avant tout des passionnés. Notre équipe comprend vos exigences, vos contraintes et votre attachement à votre moto. C'est cet état d'esprit qui guide chacune de nos décisions : la qualité des produits proposés, la clarté des informations techniques, la réactivité de notre service client et la simplicité de l'expérience d'achat en ligne. Nous croyons que la communauté moto mérite un acteur e-commerce à sa hauteur — sérieux, accessible et véritablement passionné. Chaque avis client compte pour nous et nous pousse à nous améliorer continuellement. Rejoignez la communauté BST Moto et roulez avec les meilleures pièces. 🏍️

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

93 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.6

All reviews

(93)

71 reviews in the last 12 months

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Rated 5 out of 5 stars

BRSmoto the best

Timp de livrare foarte scurt. Personal extrem de ambail. Recomand!

May 25, 2026
Unprompted review
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Reply from BST-Moto

Mulțumim foarte mult pentru recenzia dumneavoastră, Domnule Scortaru ! 🙏😊
(L'avis est rédigé en roumain — voici notre réponse en français, accessible à tous)
Merci pour ce retour enthousiaste depuis la Roumanie ! 🇷🇴🏍️ Savoir que nos délais de livraison express et l'accueil de notre équipe vous ont conquis, même à l'international, nous rend vraiment fiers.
Chez BST Moto, notre équipe de passionnés basée à Brest, en Bretagne, met tout son cœur pour expédier vos pièces et accessoires moto en 24/48h, où que vous soyez en Europe. Avec 40 000 références en stock, nous sommes là pour tous les mordus de moto qui aiment mettre les mains dans le cambouis ! 🔧🔥
À très bientôt sur BST Moto ! 🤙😎

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Rated 1 out of 5 stars

No communication

Sent them 3 separate messages, not a single one has earned a response. It's been two and a half weeks since i ordered and received an email receipt with no updates since. I don't mind that I haven't received my order yet, but I do mind being ignored.

Funnily enough trustpilot here has an option to "let bst-moto know" and trustpilot will email them, at the same email address I've already emailed and it's been ignored, not sure this will be any different.

June 26, 2025
Unprompted review
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Reply from BST-Moto

Processus de réflexion
Processus de réflexion
Dear Mr. Houlihan, thank you for taking the time to leave this review, and we sincerely apologize for this experience. 🙏

There is no excuse for leaving your messages unanswered — this is simply not the standard of service we hold ourselves to at BST Moto. Waiting two and a half weeks without any update on your order is unacceptable, and we fully understand your frustration.

We would like to resolve this for you as a matter of urgency. Please reach out to us directly at contact@bst-moto.com with your order number, and we will personally ensure your case is handled as a priority — whether that means providing an immediate shipping update or finding another suitable solution for you.

At BST Moto, our team based in Brest, Brittany (France) is committed to providing a responsive, personalized customer service experience alongside our 40,000 references in stock and express delivery. What you experienced does not reflect our values, and we are truly sorry.

We hope to have the opportunity to make this right for you. 😊

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