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BTG Eddisons Property Auctions Reviews 

1,074
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 195 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, often highlighting their knowledge and dedication in guiding them through the process. The service provided is frequently described as excellent, with many appreciating the clear communication, efficiency, and seamless user experience, which made selling or buying properties straightforward and stress-free. Reviewers often noted being well-informed at every stage, leading to successful outcomes and exceeding expectations. Many consumers also highlighted the company's transparent approach, particularly regarding pricing and fees, which instilled confidence. They found the guidance on guide prices to be accurate, often resulting in sale prices that met or exceeded their initial expectations. This reliability, combined with the overall professional and efficient service, solidified their trust and willingness to recommend the company.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, efficiency, and... See more

Service

Users describe positive interactions with service, consistently praising the professionalism, efficiency, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the professional and... See more

User experience

Customers consistently note positive experiences with user experience, often describing the process as very... See more

Price

People report positive experiences with pricing, often achieving sale prices at or above their expectations,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

BTG auction are clear, transparent , updated in real time and very friendly service from the team if you speak with them regarding any queries. all legal packs uploaded early, leaving plenty if tim... See more

Company replied

Rated 5 out of 5 stars

Can’t recommend this company enough. I spoke with Scott who appraised my situation accurately within minutes and gave really good, honest advice. No sales pitch, cut through all the c@@p and restored... See more

Company replied

Rated 5 out of 5 stars

This company are very good communicators. Everything is explained to you & it’s always possible to call someone for advice or latest updates. A great way to sell your property if you want a quicker ro... See more

Company replied

Rated 5 out of 5 stars

We’re a property trader and use BTG on a regular basis. I’ve worked with Scott for many years and he’s always approachable, knowledgeable, and happy to help no matter what’s needed. Suky, the senior... See more

Company replied


Company details

  1. Real Estate Auctioneer
  2. Auction House
  3. Commercial Real Estate Agency
  4. Real Estate Agents

About BTG Eddisons Property Auctions

Written by the company

We are BTG Eddisons Property Auctions

Blending the property auction prowess of Pugh, Mark Jenkinson and SDL, we bring together two centuries of expertise to deliver a five-star service to thousands of people like you, every single year.

From residential homes to commercial premises and land, our property auctions deliver speed, simplicity and certainty to thousands of buyers and sellers across the UK.

Drawing together two centuries of expertise, we deliver a five-star service. With a process that’s proven to work wonders for any person and every property.

What We Do
Building on our strong property auction heritage, BTG Eddisons Property Auctions provides a comprehensive and flexible auction service designed to meet the needs of today’s property market. We sell a wide range of property types including residential homes, commercial premises, mixed-use buildings, development opportunities and land, working with private sellers, investors, corporate clients, local authorities and professional advisors.

Our property auctions are structured to deliver speed and certainty, with clear timelines and transparent terms that give both buyers and sellers confidence from start to finish. By combining traditional auction principles with modern online technology, we make property auctions more accessible while maintaining the integrity and professionalism our clients expect.

Expert Support at Every Stage
From the initial conversation through to completion, our experienced auction team provides hands-on guidance and practical advice tailored to each property and client. This includes realistic pricing strategies, targeted marketing campaigns, and access to a national database of active bidders.

As part of the wider BTG Eddisons group, we are supported by an extensive network of property specialists, allowing us to draw on in-depth local knowledge and specialist expertise whenever required. This integrated approach ensures each lot is positioned to achieve the best possible outcome.

A Trusted Route to Market
Whether you are selling a single property or managing a portfolio, BTG Eddisons Property Auctions offers a reliable and efficient route to market. Our growing bidder database, national reach and proven auction platform means properties are exposed to serious, motivated buyers from across the UK and beyond.

Above all, we pride ourselves on delivering a professional, straightforward service built on trust, experience and results.

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4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,074)

175 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent help

Excellent help, support and service thank you

February 26, 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review!

Rated 5 out of 5 stars

Totally professional at every stage of the auction

This was our first commercial property auction (as sellers) and we were looked after and guided at every stage. The experience was made so easy and straightforward too. Total professionals in their field!

February 25, 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review - and congratulations on your sale!

Rated 5 out of 5 stars

Great result today.

Great result today on what has been a problematic site. We extracted added value via the auction process with definitive timescales to be worked to. Many thanks.

February 25, 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review - and congratulations on your sale!

Rated 5 out of 5 stars

Excellent service from start to finish

excellent service from start to finish, navigated a couple of issues promptly and professionally, would recommend without hesitation

January 29, 2026
Unprompted review
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Reply from BTG Eddisons Property Auctions

Thank you for the 5 star review!

Rated 5 out of 5 stars

Hard to sell house sold by Eddisons.

After trying to sell a very hard to sell house via the usual estate agent route I decided to use Eddisons to auction it. James Vandenbrook was extremely efficicient and explained the auction process to me. James always returned my calls/emails and kept me updated. Eddisons conducted the viewings which was useful. The whole thing was easy, clear and straightforward. I put trust in James's knowledge as an auction expert and the house sold for more than expected. I would highly recommend Eddisons, their expertise is second to none. Thanks James.

December 10, 2025
Unprompted review
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Reply from BTG Eddisons Property Auctions

Thank you for your five star review and great feedback for James and the team. Congratulations on your sale!

Rated 5 out of 5 stars

Good company and staff

Chris Jackson is my contact and he shows his professionalism and efficient by helping me to sell the property. I am glad that I met SDL Property Auctions and they ease me a lot of troubles. Thank you!

February 2, 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review!

Rated 1 out of 5 stars
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Reply from BTG Eddisons Property Auctions

We're disappointed to receive your feedback. We've looked into your purchase in our auction as we understand it, this was an unusual scenario where the seller of the property approached you directly to sell and the seller agreed to pay the associated auction fees to us. Having reviewed our records, our invoices appear to be duly addressed to the seller rather than yourself. We therefore do not believe we have claimed any fees from you. If you wish to raise this further, please contact us and we will be happy to help.

Rated 5 out of 5 stars

A good experience

The process was fairly straightforward but stretched my IT skills. All contact with staff was encouraging.

January 29, 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review!

Rated 5 out of 5 stars

My experience

I wasn't sure about using a property auction but the whole process was really easy with the staff making my decisions clear and simple with the best advice.
This included helping with out of service issues which wasn't expected from SDL.
I can only speak for myself and the whole team guided me accurately and stopped me from making errors which resulted in an absolutely amazing outcome.
I am so glad I chose this company and hope whoever reads this review has the help and success that I had.
A huge thank you to all at SDL for an amazing service and unbelievable result on auction day.
Thank you all so much.

January 30, 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review and wonderful comments. Congratulations on your sale.

Rated 5 out of 5 stars

A comfortable experience for auction newbies.

Rob visited the property with us and patiently explained how the auction process works. Having assessed the property he gave us realistic expectations and suggested the appropriate time to proceed. On auction day the property sold for a most acceptable price. Rob telephoned us that day to update us and give us a time scale for completion of exchange.

January 28, 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review and feedback for Rob and the team. Congratulations on your sale!

Rated 5 out of 5 stars

SDL are totally professional and competent,who provide a 5 star service.

Such an impressive service.It took all the anxiety and guesswork out of conveyancing and the whole auction process.
I was very well looked after by Scott Light who went above his remit.
There was cohesion and capability massively on show.
Nothing was too much trouble for Scott Light who was my personal auction advisor .
I have gone down the usual route of Estate Agent , solicitor arrangement.
On both occasions there were so many problems...mainly expensive delays and ineptitude.
No such problems with SDL..Plain sailing.
I have no doubt in recommending SDL to all my friends in considering buying or selling a house.
It's so stressful buying and selling a house..but SDL make the journey so much easier.S

January 29, 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review and feedback on Scott and the team. Congratulations on your sale!

Rated 5 out of 5 stars

Sdl house auction

As a complete novice in house auctions,i must say I was slightly nervous on the lead upto auction day, sdl went above and beyond in every department,they explained everything to me in a way I could easily understand,once the auction had ended the staff couldn't have been any better. I have rarely seen seen such a professional company offering such fantastic customer service.A+++

December 19, 2025
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review. We're pleased to hear you enjoyed your auction experience.

Rated 3 out of 5 stars

I give it a provisional 3

I give it a provisional 3 because I am only just into the process of buying for the first time. Nothing bad has happened and I'm so far satisfied with the price I have paid. There is a risk element as some vital info was unobtainable before I bid so it's a case of basing choices on whatever you can glean. Insuring a property to which you have no access you are not able to answer vital questions or give reassurances about whether the property will be inspected internally between exchange and completion. The guide pricing was a bit crazy and I spent hours researching a plot of land guided at £15,000 which sold for £150,000. In the end I bid on 8 properties, 7 of which went way beyond the guide price. The staff at SDL are helpful, but unfortunately they don't have all the info required by the insurance companies. If all goes well and if the seller makes sure nothing happens to it for the next 6 weeks, I'd up my rating to 4*. I guess SDL assume that everyone is a seasoned developer who knows the ropes and not a nervous first-timer.

December 18, 2025
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Reply from BTG Eddisons Property Auctions

Thank you for taking the time to leave us your review and congratulations on your purchase. If there is any further information you require about your new property, your solicitors should be able to approach the seller's solicitors with these questions. We do understand than not everyone is an experienced auction purchaser and we do try to help and guide as much as we can during the process. If there's anything else we can help with, please call our team on 0800 046 5454.

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