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BTG Eddisons Property Auctions Reviews 

1,068
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, helpful, and friendly staff for their clear explanations and guidance throughout the process. Many highlight the excellent, efficient, and transparent service, making the auction process stress-free and straightforward. Reviewers often achieved favorable sale prices, sometimes exceeding expectations, attributed to effective strategies and sound advice. However, some customers noted concerns about misleading information regarding property conditions or expected outcomes. A few other people also felt that there were unexpected or high fees, which they considered not clearly communicated.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, efficient, and... See more

Service

Clients share positive opinions on service, consistently describing it as excellent, professional, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the exceptional level of... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the process very easy and... See more

Price

Customers had positive experiences with price, often achieving selling prices at or above their expectations,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

BTG auction are clear, transparent , updated in real time and very friendly service from the team if you speak with them regarding any queries. all legal packs uploaded early, leaving plenty if tim... See more

Company replied

Rated 5 out of 5 stars

It is 30 years since I last had dealings with Adrian at Mark Jenkinson. My memories are of a charming snd efficient man. Nothing has changed. His clarity on what my expectations from an auction might... See more

Company replied

Rated 5 out of 5 stars

Can’t recommend this company enough. I spoke with Scott who appraised my situation accurately within minutes and gave really good, honest advice. No sales pitch, cut through all the c@@p and restored... See more

Company replied

Rated 5 out of 5 stars

This company are very good communicators. Everything is explained to you & it’s always possible to call someone for advice or latest updates. A great way to sell your property if you want a quicker ro... See more

Company replied


Company details

  1. Real Estate Auctioneer
  2. Auction House
  3. Commercial Real Estate Agency
  4. Real Estate Agents

About BTG Eddisons Property Auctions

Written by the company

We are BTG Eddisons Property Auctions

Blending the property auction prowess of Pugh, Mark Jenkinson and SDL, we bring together two centuries of expertise to deliver a five-star service to thousands of people like you, every single year.

From residential homes to commercial premises and land, our property auctions deliver speed, simplicity and certainty to thousands of buyers and sellers across the UK.

Drawing together two centuries of expertise, we deliver a five-star service. With a process that’s proven to work wonders for any person and every property.

What We Do
Building on our strong property auction heritage, BTG Eddisons Property Auctions provides a comprehensive and flexible auction service designed to meet the needs of today’s property market. We sell a wide range of property types including residential homes, commercial premises, mixed-use buildings, development opportunities and land, working with private sellers, investors, corporate clients, local authorities and professional advisors.

Our property auctions are structured to deliver speed and certainty, with clear timelines and transparent terms that give both buyers and sellers confidence from start to finish. By combining traditional auction principles with modern online technology, we make property auctions more accessible while maintaining the integrity and professionalism our clients expect.

Expert Support at Every Stage
From the initial conversation through to completion, our experienced auction team provides hands-on guidance and practical advice tailored to each property and client. This includes realistic pricing strategies, targeted marketing campaigns, and access to a national database of active bidders.

As part of the wider BTG Eddisons group, we are supported by an extensive network of property specialists, allowing us to draw on in-depth local knowledge and specialist expertise whenever required. This integrated approach ensures each lot is positioned to achieve the best possible outcome.

A Trusted Route to Market
Whether you are selling a single property or managing a portfolio, BTG Eddisons Property Auctions offers a reliable and efficient route to market. Our growing bidder database, national reach and proven auction platform means properties are exposed to serious, motivated buyers from across the UK and beyond.

Above all, we pride ourselves on delivering a professional, straightforward service built on trust, experience and results.

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4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,068)

193 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service!

The members of staff were extremely helpful and made the process extremely easy.

November 28, 2025
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review!

Rated 5 out of 5 stars

Great Team at SDL

I’ve had a very good experience with SDL Auctions - Dean and Nicci have been exceptional, very responsive to our queries and helped us thoroughly with our purchase..

Thank you SDL team 🙏🏼🏠

November 25, 2025
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review. It's great to hear you had such a great experience with Dean, Nicci and the team.

Rated 1 out of 5 stars

BEWARE OF HIDDEN FEES!!!

BEWARE OF HIDDEN FEES!!!
Buying a property at auction, I was charged an extra £1,500 by SDL.
So I was already aware that there is buyers auction fees, the sellers search fees, the sellers auction fees and the sellers legal fees, plus stamp duty of course and your own legal fees. This extra £1,500 came as a surprise, as I had already paid £1,500 auction fee on the fall of the hammer! I even got the invoice stating this, with PAID stamped across it!
When challenged by my solicitor, SDL said that the £1,500 was commission!
It had been mislabelled! Wow! What a rip off!!! Not happy about that!

November 3, 2025
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Reply from BTG Eddisons Property Auctions

We’re disappointed to receive your review and would like to address your complaint.

We can confirm that we absolutely do not have any hidden fees. In fact, we go above and beyond other auctioneers in ensuring all our fees are clear from the outset and ask all seller solicitors to include a summary of fees sheet in the legal pack.

Our legal manager has looked into your purchase, and we can see that, although the seller’s solicitor was not willing to provide a completed summary of fees form in connection with this sale, all the fees for your property were fully and clearly set out in the auction contract in the legal pack. We can also see that you read the legal pack 3 weeks prior to bidding in the auction.

We are sorry to hear that your auction experience wasn’t an entirely positive one, however we’d like to congratulate you on your auction purchase and wish you all the best with your new property.

Rated 5 out of 5 stars

Can’t recommend this company enough

Can’t recommend this company enough. I spoke with Scott who appraised my situation accurately within minutes and gave really good, honest advice. No sales pitch, cut through all the c@@p and restored my faith in people operating in the property market. If I needed an auctioneer in the future this company would be my first call.

November 24, 2025
Unprompted review
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Reply from BTG Eddisons Property Auctions

Thank you for your wonderful 5 star review and feedback on Scott and the team. Congratulations on your sale!

Rated 5 out of 5 stars

Efficient and friendly service.

Efficient and friendly service.
Provided help every step of the way and communicated frequently. Sold our flat quickly after no progress with regular agents. Would definitely use them again

November 21, 2025
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review - and congratulations on your sale!

Rated 5 out of 5 stars

Exceptional

When I decided to sell a property through auction (which was a completely new thing to me!), the first thing that struck me was the level of communication I received from the team at SDL which really helped make the process stress free.

Our contacts through the sale at SDL were Scott Light, Sally Bull and Sam Rashid who were always on the end of the phone if I had any queries and I found nothing but a professional approach with dedication from day one, right until we'd completed the sale.

Would definitely recommend, and wouldn't think twice about using them again.

November 14, 2025
Unprompted review
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review! And thank you too for your wonderful feedback on Scott, Sally and Sam. Congratulations on your sale.

Rated 5 out of 5 stars

SDL Superb Diligent Laudable

Recently needed to sell family home and looked at options for doing so, settling on selling by Auction.
Not knowing a thing about the Auction process or how it works, i was a little apprehensive, I needent of been. Contacted SDL auctions and met Scott Light who put me at ease about the whole process, explained everything clearly, the stages and best options for my situation. Scott was confident and reasuring in his manner
Before contacting SDL i contacted a number of local solicitors and settled on one to handle conveyancing side and legal pack. It was soon evident that the solicitors i selected had little idea of the auction process and its need for quick completion.
Contacted Sarah Miles who suggested another firm of solicitors, who were excellent.
As you would expect, there were hiccups along the way, but Sarah and her team, took care of everything. Communication was also superb, letting me know how the process was progressing, at all stages.
SDL and the team were exemplary from start to finish, would i use them again, would i recommend them, absolutely yes.

RW.

October 30, 2025
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Reply from BTG Eddisons Property Auctions

Thank you so much for your lovely 5 star review and feedback for Scott and Sarah. We're delighted you had such a great auction experience - congratulations on your sale!

Rated 5 out of 5 stars

Very proactive staff

Very proactive staff. Really go the extra mile to sell property. Far better than any other agents I have used. Would recommend to anyone thinking of auctioning their property.

November 5, 2025
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review and positive feedback!

Rated 5 out of 5 stars

Excellent service - would use again

Excellent service. Plenty of information to explain for us as we have never sold via auction before.
Fast sale and very efficient at overcoming some difficulties with Microsoft issues. Would definitely use again.

November 3, 2025
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review - and congratulations on your sale!

Rated 5 out of 5 stars

I would highly recommend SDL Auctions.

I would highly recommend SDL Auctions.
From start to finish I was always informed what was going on and what to expect. Any questioned i asked were answered immediately
Made what I thought would be a stressful and daunting experience very simple and easy.

November 3, 2025
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review!

Rated 5 out of 5 stars

Excellent customer experience

Brilliant company. I failed to log on when my lot was due to be sold so operative phoned me and I bid by phone. We had a software outage during sale and company handled it and rearranged sale for two days later

October 31, 2025
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review!

Rated 1 out of 5 stars

I wasn't happy with the treatment I…

I wasn't happy with the treatment I received from Mr Christopher on my plot KG22 Gateacres Liverpool hence my disaffection and dissatisfy with SDL Property Auctions. He went out extra mile to deceive me. Hence my rejection of the auction conducted on yesterday 31st November 2025.

October 31, 2025
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Reply from BTG Eddisons Property Auctions

We're very sorry to receive your review and feedback. Your plot of land was sold in our auction following discussion and agreement with you on the auction process, guide price and reserve price. We acknowledge that you are upset with the outcome, however we would like to make it clear that at no point were you deceived about the process. We worked with integrity and dedication to achieve the best price possible for you on auction day.

Rated 5 out of 5 stars

Brilliant service

Brilliant service from Sdl auctions, prompt response to any queries, brilliant communication at all times. Can't fault them. Used them twice now and both times excellent. Would highly recommend.

October 29, 2025
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Reply from BTG Eddisons Property Auctions

Thank you for your five star review - and congratulations on your sales. We look forward to working with you again soon.

Rated 5 out of 5 stars

Best auction house for vendors!!

From the very start Jazmin has been extremely professional, checking in with me including regular updates regarding viewings.

On the day of auction, I was absolutely amazed at the price achieved for my lot and look forward to using SDL Auctions again in the future.

October 29, 2025
Unprompted review
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review! And congratulations on your sale. We're delighted to hear you enjoyed your auction experience with Jazmin and the team.

Rated 5 out of 5 stars

Scott and SDL Auctions were a pleasure…

Scott and SDL Auctions were a pleasure to deal with.

They acted really quickly and got the property sold at auction for a fair price and very quickly.

October 24, 2025
Unprompted review
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review!

Rated 5 out of 5 stars

Easy and efficient service

Easy and efficient service. Looking forward to doing some more business with you.
Many thanks

September 26, 2025
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review!

Rated 5 out of 5 stars

Requested Viewing

I recently made an enquiry, and I was very impressed with the level of service I received. Nicci, in particular, was outstanding — she responded to my enquiry promptly and went out of her way to find solutions that suited my needs. It’s refreshing to deal with someone who genuinely cares about accommodating clients and ensuring a smooth experience. Highly recommend both Nicci and the team!

October 23, 2025
Unprompted review
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review. It's great to hear you had such a good experience working with Nicci and the team!

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