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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, reporting issues with billing and unexpected charges. Customers frequently encountered difficulties with subscription enrollment and notification, and found the pricing to be unexpectedly high. Reviewers also expressed frustration with the website, noting a lack of transparency regarding subscription terms. Some people had concerns about the service, describing difficulties with cancellation and ongoing charges.

What people talk about most

Payment

Consumers express significant dissatisfaction with payment practices, frequently reporting unexpected... See more

Subscription

Customers had negative experiences with subscription. Many reviewers report being unknowingly enrolled in... See more

Price

People report negative experiences with price, consistently expressing frustration with unexpected charges.... See more

Website

Clients share negative opinions on the website, citing issues such as hidden charges and misleading... See more

Service

Reviewers mention negative feedback about the service. Many consumers report being charged for recurring... See more

Based on these reviews

Rated 1 out of 5 stars

Disgusting sucker-trawling scam company. They con you into a ludicrously overpriced monthly subscription and then siphon money from your bank account. There are hundreds of victims' reviews on Trustpi... See more

Company replied

Rated 1 out of 5 stars

Like many other reviews, I paid $1 to download an AI enhanced image then two weeks later was billed $35. On their website it says to cancel, log into the account that you created when you signed up. H... See more

Company replied

Rated 1 out of 5 stars

I paid £1 for a one-time image enhancement. At no point was I told this would start a subscription. Days later, £29 was taken from my account without consent. No email confirmation. No onbo... See more

Company replied

Rated 1 out of 5 stars

Scam. Be careful. Paid £1 to download an SVG conversion of a PNG. One off. Did not sign up to or consent to any subscription. No warning or emails of any subscription. Just been charged £29 for... See more

Company replied


Company details


Contact info

1.3

Bad

TrustScore 1.5 out of 5

682 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 78% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Be warned

Be warned. Don’t use!! They take money from your account without asking.somehow they got my bank details to do this.

October 21, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi,

Thank you for your feedback. We're sorry to hear about your experience.

The terms of the trial and the subsequent subscription are disclosed during the checkout process on our website. If you would like us to review your specific case, please contact our support team at contact@bubbi.app.

The Bubbi Team

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Rated 1 out of 5 stars

No obvious notice of monthly subscription. Scam website.

I paid £1 on my debit card to enhance a couple of photos online. I wasn't directed towards anything relating to monthly subscriptions, and my so-called welcome email mentioned nothing of the sort. A few days later, there was a £29 charge applied on my debit card. Luckily, I had used a card which I keep zero balance on most of the time. Also, Santander had flagged it as a fraudulent transaction in any case. So bad luck bubbi.app, you're not getting my money this time. Total bunch of scammers.

October 26, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi,

Thank you for your feedback. We're sorry to hear about your experience.

The terms of the trial and the subsequent subscription are disclosed during the checkout process on our website. If you would like us to review your specific case, please contact our support team at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

Pure scam - would give 0 stars if I could - avoid!

Would give 0 stars if I could. I was using the online service - came up when I searched for free AI enhancement - for one image I wanted sharpened. Then it popped up asking for a £1 payment. I thought that was worth it so I gave card details. Next a screen popped up asking for £29 - I hadn't even had confirmation of the £1 payment. I closed the window without hitting anything and didn't even download the enhanced image. Now both the £1 and £29 charges have appeared on our credit card statement. Complete scam! Never use this website.

If you can see their response to my review, please do not be fooled. Everything I have said is true. If the conditions are there, they are hidden. I'm not the only one with this experience. Do not trust this company.

October 25, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hello,

Thank you for your feedback.

The subscription terms are presented to and accepted by the user during the checkout process. For any account-specific inquiries, we invite you to contact us directly at contact@bubbi.app so we can assist you.

The Bubbi Team

Rated 1 out of 5 stars

Sneaky & shady

Sneaky company & terrible service. They only responded to my email when I said I had contacted my bank as I was being charged by them. They would not refund me despite their terms & conditions being unclear. They are the sort of company that gets away with charging customers over technicalities but are purposely sneaky. Once they have your money there's nothing you can do.

November 1, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi,

Thank you for your feedback. We're sorry to hear about your experience.

The terms of the trial and the subsequent subscription are disclosed during the checkout process on our website. If you would like us to review your specific case, please contact our support team at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

SCAM!!

SCAM!!! Paid$1 to enhance a photo and 1 week later they charged me $55!!! I had to dispute it through my credit card company. There was nothing in the transaction that indicated I was signing up for a subscription. SCAM!!!!!!

October 28, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Deb,

Thank you for your review. We're sorry to hear about your experience.

The trial and subscription terms are disclosed during the checkout process. If you need assistance with your account, please contact us at contact@bubbi.app.

The Bubbi Team

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Rated 1 out of 5 stars

100% a scam

100% a scam. Spend $1 to upscale an old photo of my dog and without my knowledge they signed me up for an account and set me on a payment plan. I would have been charged $64 if I didn't check my spam emails. Websites like this should be banned.

October 26, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Sydnee,

Thank you for your review. We’re sorry to hear about the frustration you experienced.

The trial and subscription terms are disclosed during the checkout process. For assistance with your account, please contact us at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

Yes its a fraud

Yes its a fraud, beware and do not visit their site

October 27, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Navid,

Thank you for your feedback. We’re sorry to hear about your experience.

The terms of the trial and subscription are presented during checkout. If you need help with your account, please contact us at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

Absolute scam. Avoid!!!

Absolute scam.. Took £29 from my account for absolutely nothing.. I didn't sign up for anything and it managed to be able to remove this from my account.. It was to be an ongoing debit too, only I noticed early enough.. If you see this app, click nothing on it.. Avoid totally.. There should be an actual law about these types of thieving web pages

October 26, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Dessie,

Thank you for sharing your feedback. We’re sorry to hear about your concerns.

The subscription terms are disclosed and accepted by the user during the checkout process. For any account-specific questions, we invite you to contact us directly at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

Lazy company making money from AI with…

Lazy company making money from AI with terrible customer service. Oh they’ll respond to you, but only to point out the mistake you made not reading t&c’s once they charge you an extortionate amount for a monthly subscription. Most other companies would issue a refund if you contact them quickly enough and have no intent to use the service. Not this bunch of money grabbers - you made the mistake, you pay for it! Awful company, PLEASE AVOID

October 24, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Richard,

Thank you for your feedback. We’re sorry to hear about your experience.

The trial and subscription terms are disclosed during checkout. If you would like us to review your account, please contact us at contact@bubbi.app.

The Bubbi Team

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Rated 1 out of 5 stars

Stay Away

Like the others I was scammed into paying a monthly fee after purchasing a photo for 1 dollar. I received no emails stating I would be charged and when inquired received a boilerplate response.

October 23, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Steven,

Thank you for your review. We’re sorry to hear about the frustration you expressed.

The subscription terms are presented during the checkout process. For direct assistance, please contact our support team at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

Scammers !

Scammers !! They steal money from people by hidden subscription that you never made. I paid 1£ to have a photo in better quality and ended up been charged 29£ extra for a subscription that I never asked for or even used . Everyone who been scammed from this scam company need to make a claim against them as they keep stealing money from people !! What a shame you are scammers !

October 24, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Khouloud,

Thank you for your feedback. We’re sorry to hear about your experience.

The terms of the trial and subscription are disclosed during checkout. If you have questions about your account, please contact us at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

I wish I could write a 0 star review

I wish I could write a 0 star review. This is a scam, don't sign up for the $1 trial, they will take your money.

October 24, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Claire,

Thank you for your review. We’re sorry to hear about your concerns.

The trial and subscription terms are disclosed during the checkout process. For assistance, please contact us at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

Scam Website

Website shows $1 for service of Vector Art and automatically charged $35.

October 11, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Peter,

Thank you for your feedback. We’re sorry to hear about your experience.

The subscription terms are presented during checkout. For help with your account, please contact us at contact@bubbi.app.

The Bubbi Team

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Rated 1 out of 5 stars

SCAM!

SCAM!! Charge you $1 for the one photos then secretly subscribe you because its in the t&cs that no one ever reads, and because of that, they think it's legal! No its a scam! Beware everyone NEVER USE THIS SITE! My bank is organiseing a refund now

February 5, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Naomi,

Thank you for your feedback. We’re sorry to hear about the confusion.

The subscription terms are disclosed and accepted during the checkout process. For account-specific help, please contact us at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

im another one that got scammed dam it

im another one that got scammed dam it, wish i had come there first. i just thought i was innocently spending $1 only as a once-off payment to convert a file, and then i get billed $65nzd 1 week later. I never signed up for their 7-day $1 trial, or atleast if that was the case then it wasnt obvious, not did i get an email or follow up email about trial ending! this is probaly the only way they make money is by scaming people into signing up by default without their conscent. their site should be banned and removed for bringn fraudlaunt

October 23, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Alana,

Thank you for your feedback. We’re sorry to hear about your experience.

The trial and subscription terms are disclosed during checkout. If you would like us to review your account, please contact us at contact@bubbi.app.

The Bubbi Team

Rated 4 out of 5 stars

Cleared blurring

The quality of the photos after I had used the clear blurred photo facility. It was very simple. The problem I had was caused by me not receiving an email which had gone into my junk mail!

October 17, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi there,

Thank you for your feedback. We're glad you found the tool simple to use and we're sorry to hear about the issue with the email.

The trial and subscription terms are disclosed during the checkout process. For any further assistance, please contact us at contact@bubbi.app.

The Bubbi Team

Rated 5 out of 5 stars

Excellent Image Vectorization Tool

I’ve noticed some reviews mentioning confusion around the subscription, and I don’t want to dismiss those experiences. However, that wasn’t my experience. When I started using Bubbi, it was clear to me that the service included a subscription — which is pretty standard after a trial period.

I actually ended up using all my credits and decided to upgrade my subscription because I needed more. I work for a medium-sized photography and printshop business, and we’ve been using Bubbi to enhance and vectorize client images. The service has worked great so far.

I also had a few questions about billing, and the support team responded quickly and provided exactly the information I needed.

October 21, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Joshua,

Thank you so much for this detailed and thoughtful review! We're thrilled to hear that Bubbi has become a valuable tool for your photography and printshop business and that our support team could assist you promptly.

We truly appreciate you taking the time to share your positive experience.

The Bubbi Team

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Rated 1 out of 5 stars

False avertises as free

Says it is "free" but when you try to download, it shows an invoice for $1. Sounds like it turns out to be a scam and you get charged for more. Luckily, I closed the webpage when I saw that it was not free

October 21, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Elizabeth,

Thank you for your feedback. We’re sorry to hear about your experience.

The terms of service and pricing are displayed before purchase. For any account inquiries, please contact us at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

STEER CLEAR!!!!

Enormous scam.
Says it’s free to adjust a photo, then you’re charged £1; that declines and if you don’t check, the amount has changed to £29.
Rang my bank within three minutes, these fraudsters had saved and registered my bank card details within that time. Thank God for Lloyds Bank fraud team who also confirmed it’s a scam.
Be careful people! Lesson learned!

October 21, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Bambi,

Thank you for your feedback. We’re sorry to hear about your experience.

The subscription terms are disclosed during the checkout process. For assistance with your account, please contact us at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

I signed up for a Free trial and…

I signed up for a Free trial and cancelled, then was charged $35 so I went back on their sight and cancelled again and sent messages to refund my money, I also received a text from my bank asking if it was okay to charge it or was it fraudulent, I texted back fraudulent and they blocked my debit card BUT still let the charge go through, SO now I'm pissed off at 2 companies, uughhh , now I have to wait 7-1 business days for a new card as well as try to get my money back

October 20, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Melissa,

Thank you for your feedback. We’re sorry to hear about the frustration you experienced.

The trial and subscription terms are disclosed during checkout. For help with your account, please contact us at contact@bubbi.app.

The Bubbi Team

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